CRYSTAL M. CHRISTIANSEN
P.O. Box 596 • Metlakatla, AK 99926
 [Send email to request phone number] 17-7629 • [Send email using form at bottom]

EDUCATION
	
Grand Canyon University, Phoenix, Arizona
Currently Enrolled, September 2007 – Present
Course of Study: Psychology

Colorado Technical University Online, Colorado Springs, Colorado
Completed four semesters, August 2004 – May 2005
Course of Study: Business Administration with Concentrations in IT
Achievements: Earned my Business Fundamentals Professional Certificate

Pima Community College, Tucson, Arizona
Completed and equivalent of two years, August 1997 – January 2002
Course of Study: General Education with intent to transfer
Achievements: I was accepted into the honors program

Metlakatla High School, Metlakatla, Alaska
High School Diploma, May 1996
Honors: Salutatorian, Who’s Who Among American High School Students
Activities: School Newspaper Editor, Close-up Club, Battle of the Books,
Cheerleading, Basketball, Student Council Representative, Volleyball, Girl
Scouts

EXPERIENCE

Metlakatla Social Services & Children’s Mental Health, Metlakatla, Alaska
Case Manager November 2007 – February 2008
•	Performed evaluations on clients to assess their needs
•	Planned and conducted treatment team meetings
•	Monitored the progress of client’s treatment and ensured that the treatment
coincided with their treatment plans
•	Wrote progress notes and billing notes
Accomplishments: I became familiar with mental health treatment plans and
performing assessments. I further honed my people skills as I was dealing with
the public from many different organizations and in the community.

Annette Island Service Unit, Metlakatla, Alaska
Medical Records Technician/Registration August 2006 – November 2007
•	Screened charts to ensure all information needed for our records and billing
were present
•	Prepared charts for next day appointments
•	Kept track of patient’s documents that were required by Indian Health
Services
•	Helped new patients register and entered them into the RPMS system
•	Signed people in for their appointments and directed them as needed
Accomplishments: I learned some medical terminology, confidentiality, and HIPPA
laws. I completed training for certification to become a drug and alcohol
counselor technician. Enhanced my people skills and became more comfortable
dealing with the public.

Annette Island School District, Metlakatla, Alaska
Special Education Paraprofessional, February 2006 – May 2006
•	Assisted the special education teacher with classroom activities
•	Maintained normal classroom functions during the teacher’s absence
•	Tutored students in math and other subject area
•	Made lesson plans for two students that were exclusively assigned to me for
help and instruction
Accomplishments: Became proficient in dealing with troubled students, earned a
reputation within the district of being highly adaptable, enhanced my problem
solving skills, and ascertained the art of negotiation. I also earned my
Introduction to Special Education for New Teachers/Paraprofessionals
certificate.

Annette Island School District, Metlakatla, Alaska
Substitute Teacher/Secretary, December 2002 – February 2006
•	Conducted classroom activities, unsupervised, during teacher absences
•	Presented classroom lessons to various grades between K-12
•	Performed various office tasks in the absence of the executive secretary
(answering phones, typing memos, sorting mail)
Accomplishments: Learned the most efficient ways to perform certain classroom
activities, put into practice all of the computer skills that I’ve acquired
throughout the years.

Thomas Kinkade Gallery, Tucson, Arizona
Sales Associate, October 2000 – March 2002
•	Sold paintings and tended to customer needs
•	Kept inventory of store products
•	Balanced the cash register on a nightly basis
•	Maintained store appearance by dusting and vacuuming
Accomplishments: Established proper etiquette for interacting with the public
and honed my sales skills.

Researchers Litigation Support Services, Tucson, Arizona
Document Analyst, April 1999 – September 1999
•	Coded files into a database for companies in litigation
•	Batched documents so they could be coded into databases
Accomplishments: Became skilled at document analysis and data entry, improved my
attention to detail. I was promoted to quality control.

Coastal Fisheries, LLC, Metlakatla, Alaska
Office Manager, January 1997 – August 1997
•	Sent bills to the proper departments within the company for payment
•	Answered phones and directed the calls accordingly
•	Aided the dock foreman with unloading the boats
•	Organized the office through an intricate filing system
Accomplishments: Developed basic office skills and improved my organizational
skills

PROFESSIONAL DEVELOPMENT

•	Introduction to Special Education for New Teachers/Paraprofessionals
Certificate (Department of Education & Early Development)
•	Business Fundamentals Certificate (Colorado Technical University)
•	Drug & Alcohol Counselor Technician Training (RADACT Academy)

SKILLS

WordPerfect, Microsoft Excel, Word, PowerPoint, Publisher, Adobe Acrobat, Strong
Communication Skills, Very Technology Savvy, Excellent Record Keeper, Keen
Attention to Detail, Exceptional Organizational Skills, Highly Proficient Writer,
Outstanding People Skills