KANDYCE WILLIAMS
2324 25th Street West Birmingham, AL 35208 [Send email to request phone number] 13-3497 [Send email
using form at bottom]
QUALIFICATIONS PROFILE
Solutions-oriented Computer Programmer seeking to leverage related training,
practicum, and experience by contributing to advancements in Computer Information
Systems.
Broad knowledge and success across an array of hardware, software and
peripherals, with proven ability to quickly acquire expertise in new processes,
procedures and technologies.
Solid programming skills, with proven ability to create innovative technology
solutions to diverse business needs.
Skilled trainer and project leader, with ability to direct multiple tasks
effectively and train/mentor users with varying degrees of expertise in complex
CIS concepts.
Outstanding troubleshooting skills; able to identify root source of problems
in initial stages and execute long-lasting resolutions.
Highly analytical, with a strong background in data mining, statistical
analysis, and non-monetary EDP auditing.
Core Technologies
Environments: Oracle, Windows 98/2000/XP, Word Processor
Applications: MS Office (Word, Excel, Outlook, PowerPoint, Access)
Programming: C, COBOL, Advanced COBOL, Java, JavaScript, SQL, Visual Basic
Methodologies: Management Science; Data Communications; Database Administration;
Systems Analysis; Management Science; Internet Programming
Other: Accounting 1, Accounting 2, Marketing, Management and Finance.
EDUCATIONAL BACKGROUND
Bachelor of Science Degree in Computer Information Systems, 2005
ALABAMA STATE UNIVERSITY, Montgomery, Alabama Deans List
Association: Alpha Kappa Psi Professional Business Fraternity, Inc. Assistant
Secretary
EXPERIENCE HIGHLIGHTS
ALABAMA STATE UNIVERSITY, Montgomery, Alabama
Computer Information Systems Student (2001 2005)
Acquired knowledge base in Introduction to Computer Information Systems,
Microcomputers, C Programming, COBOL (Common Business Oriented Language),
Advanced COBOL, Management Science, Data Communications, Database Administration,
Systems Analysis, Management Information Systems, Internet Programming,
Internship in Business and Policies.
Designed and wrote function requirements and final reporting, working
individually, hands-on computer use, coaching, lecture, discussion,
demonstrations, presentation by practitioners, applied team projects in the
business community and case studies.
Continuing Education, Internship (2005)
Assisted students with information about summer camp programs, including math,
science, dance, basketball, and swimming; assisted teachers with copying
documents and printed brochures for camp assignments; picked up, sorted and
delivered incoming mail; maintained database for summer camp and classroom
attendance.
ASU Testing Center Assistant Secretary (2003 2004)
Ran errands and filed documentation for instructors; assisted department with
administrative duties, including copying, filing, and answering telephone;
delivered test results for various departments.
ADDITIONAL EXPERIENCE
SunGard, Birmingham, AL
Enrollment Support Specialist-(2006-present)
One of the world's leading software and IT services companies. SunGard provides
software and processing solutions to institutions throughout the financial
services industry, higher education, and the public sector; and helps enterprises
of all types to maintain the continuity of their business through information
availability services.
Acquired knowledge base in Power Image, QC, OmniPlus, EXP and QA Testing.
Responsible for assisting in the completion of transfer/rollover request, new
member enrollment, quality assurance and researching enrollment requests using
internal manuals, policies and guidelines.
Quality assurance: Identify defects, and then making recommendations for
improvement based on the reviews. The end result is the assurance that the system
and application is of high quality, and that the process is working.
BIRMINGHAM CIVIL RIGHTS INSTITUTE, Birmingham, AL
Greeter (2004) concurrent with education
Met visitors to exhibit and provided information and directions for this
organization promoting research, providing information, and encouraging
discussion on local, national, and international human rights issues; assisted
students and teachers by monitoring exhibition area; doubled as office assistant
when needed.
Received commendation letter for 100+ hours of volunteer work.
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