Talyia Porterfield
Innovative, results-oriented, management, customer support and training
professional with over 16 years of visible achievements in client-driven, law
enforcement and technological industries.
Merge hands-on leadership style with excellent communication skills to
continually drive focused teams toward performance excellence.
CORE MANAGEMENT COMPETENCIES
Staff Training & Development
Client Management
Problem Resolution & Troubleshooting
Project Development & Management
Client Needs Analysis
Productivity Improvement
TECHNICAL STRENGTHS
Windows 95, 98, NT 4.0, XP and 2000
Microsoft Office 97 and 2000
Microsoft Word 97 & 2000
Internet Explorer 5.0
Microsoft Exchange / Outlook
A+ Certification Courses
CAREER HISTORY
TURENNE PHARMEDCO – Montgomery, AL 2001 – PRESENT
Territory Sales Manager
Manage outside sales in a highly competitive market
Interaction with local physicians/hospitals and long term
care facilities in the administrative division
Customer Service Focus and responsible for cold calling in
the territory
Execute contracts and observe company policies as to credit
terms of sales
Conducted training courses for Nurses, Dieticians and
Certified Patient Care Asst.
Lead and participate in company meetings
Lead in assisting marketing specialist with the preparation
of catalogs and price list
CITY OF MONTGOMERY/POLICE OFFICER – Montgomery, AL 1999 – 2001
Police Officer
General police work in the protection of life/property
through the enforcement of laws
Analyzed situations within a reasonable and effective course
of action
Public speaking at local schools focusing on safe streets and
education
TURENNE PHARMEDCO. - Montgomery, AL 1991 – 1999
Medical Assisitant/Customer Servicer Coordinator
Data entry of patients insurance billing, collections, debits
and credits, while handling all aspects of financial
transactions
Managed daily bank deposits and reconciled bank statements
ICD-9 & CPT coding, billing UB92 & 1500 forms
Verified Insurance coverage and pay status for private
insurance groups
Monthly medical documentation consulting
Researched current and past credit problems
Compiled and entered accounts payable and payroll information
Prepared monthly financial reports and sales tax
JACKSON HOSPITAL - Montgomery, AL 1997 – 1999
Unit Coordinator
Data entry of patients medical records and physician orders
Interaction with Physicians, Nurse Supervisors, and patients
Medical document handling, chart processor and review
Responsible for recognizing diagnosis codes and other related
medical terminology
Responsible for answering the phone and general duties of
the unit clerk
EDUCATIONAL ACHIEVEMENTS
CARVER HIGH SCHOOL, MONTGOMERY, AL, 1993
PEACE OFFICERS STANDARDS TRAINING COMMISSION, MONTGOMERY, AL, 1999
NATIONAL RIFLE ASSOCIATION OF AMERICA, MONTGOMERY, AL, 1999
640 HOUR COURSE IN FUNDAMENTALS OF LAW ENFORCEMENT, MONTGOMERY, AL, 1997
U.S. DEPARTMENT OF TRANSPORTATION SAFETY STANDARDIZED FIELD SOBRIETY TESTING
COURSE, MONTGOMERY, AL, 1999
LAW ENFORCEMENT TRAINING DIVISION’S DOMESTIC VIOLENCE COURSE,
MONTGOMERY, AL, 1999
HEALTHCARE PROVIDER, AMERICAN HEART ASSOCIATION, 2006
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