Employment:
Account Service Representative June 2007 Present
McGriff, Seibels and Williams Birmingham, AL
Energy and Marine Division
Responsibilities include processing and proofreading policies, requesting and
processing endorsements, creating proposals and binders, managing clients
concerns and questions, initiating renewal process by completing Accord
applications and requesting loss information, managing all facets of issuing and
maintaining Certificates of Insurance, creating Auto ID Cards for commercial
clients, creating and processing invoices for premiums and fees, renewing
policies, detailed filing of all correspondence, correspondence with Insured
parties and basic Clerical duties (i.e. copying, taking messages, keeping
schedules, etc). Use of Microsoft Excel, Word and Outlook daily as well as
CertExchange and Excite. Obtained Insurance Producer License in Property and
Casualty in April 2006. Obtained CISR certification March, 2007. Working on
completing CIC certification.
ASR Trainee September 2005 June 2007
McGriff, Seibels and Williams Birmingham, AL
Energy and Marine Division
Responsibilities included training to become an Account Service Representative
by learning from senior employees about ASR duties and responsibilities as well
as basic Clerical duties (i.e. copying, taking messages, keeping schedules). Use
of Microsoft Excel, Word and Outlook daily as well as CertExchange and Excite.
Obtained Insurance Producer License in Property and Casualty in April 2006.
ASR Assistant March 2004 September 2005
McGriff, Seibels and Williams Birmingham, AL
Energy and Marine Division
Responsibilities include supporting Account Service Representatives by
processing and proofreading policies, creating proposals and binders, managing
all facets of issuing and maintaining Certificates of Insurance, renewing
policies, detailed filing of all correspondence, correspondence with Insured
parties and basic Clerical duties (i.e. copying, taking messages, keeping
schedules). Use of Microsoft Excel, Word and Outlook daily as well as
CertExchange and Excite.
Inventory Specialist Jan 2003-June 2003
Integrated Medical Systems Birmingham, AL
Responsibilities included restocking labs in six states, as well as
maintaining sufficient corporate stock, ordering supplies from established
vendors, and monthly company wide inventories. Extensive use of Oracle, Excel,
the MS Office Suite, and some usage of QuickBooks. Resigned June 2003.
Administrative Assistant June 2002-Jan 2003
Integrated Medical Systems Birmingham, AL
Responsibilities primarily involved providing support for the President of
Operations, Vice President of Operations, Director of Owned Properties, Director
of Quality, and Manager of Operations. This included typing and faxing letters,
maintaining spreadsheets and databases, involvement in organizing luncheons for
visiting guests, receiving and processing various bills and collections, and
working a multi-line switchboard. Extensive use of Oracle, Excel, and the MS
Office Suite. Promoted to Inventory Specialist January 2003.
Customer Service Representative April 2001 - June 2002
Nexity Bank Birmingham, AL
Responsibilities included receiving and processing up to 100 calls daily from
Nexity Customers in a call center environment, solving customer problems, and
providing excellent customer service. Duties also included opening and closing
checking and savings accounts, creating and closing certificate of deposit
accounts, organizing training sessions for fellow employees, organizing group
luncheons, and filling in for main receptionist during breaks or vacations on 20+
line switchboard. Extensive use of Premier II, and the MS Office Suite. Left due
to job offer and pay raise from Integrated Medical Systems.
|
