RESUME OF 
Darlene Lynn Thompson
54 Bluff Creek Road, Pittsview, AL  36871
Cell  [Send email to request phone number] 55-0925

Objective:
Looking for a position with a company in order to utilize my extensive office
and administration skills along with chances for advancement.
Abilities:
Experienced in all Microsoft Excel, Word, Microsoft Office, Turbo-tax, TAM, ABS,
D-Base, MBR, HBOC, Medi.com, Artiva and a variety of insurance and bookkeeping
programs. Ablility to learn all phases of billing, data entry and computer
systems quickly, as I am a quick study.
Employment History:
PATIENT ACCOUNT REPRESENTATIVE
03/2008 - 07/2008	PHNS, Inc.					Cerritos, CA
Managed numerous patient accounts for UCLA Medical Center for numerous medical
facilities such as Blue Cross, Aetna, Blue Shield, to name a few. Tasks included
but not limited to Rebilling, Adjustments, Secondary Billling, Closing IAR’s,
Documentation, Adding and Updating Insurance, Self Pay, Statusing Accounts,
Continual Customer Service for Facility Charges only.
MEDICAL BILLER
01/2008 – 03/2008	Healthmark Regional Medical Center		DeFuniak Springs, FL
Maintained approximately 1400 commercial accounts for medical billing. Daily
billing, collection on accounts, daily reports, customer service to include
patient calling, insurance companies and attorneys. Coordinated with the lab and
records department and all other pertinent office for billing information for
UB92, 1500 for Facility and Professional charges.

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EXECUTIVE OFFICE ADMININSTRATOR
06/2006 – 01/2008	B & L Contracting, LLC			DeFuniak Springs, FL
Maintained and controlled all phases to include, but not limited to all taxes,
reports, billing, project status, subcontractors, vendors, reports, etc… for
building projects for the contracting company.
ASSISTANT ACCOUNT MANAGER
06/2005 – 06/2006 	Insurance Office of America			Destin, FL
Assisted Account Managers in getting renewals out, endorsements, loss runs,
surplus lines, misc clerical, certificates, flood zone determinations, check
requests, file setup as well as backup for receptionist and computer assistance
with programming and setup.
CLAIMS TECHNICAL ASSISTANT
5/2003 - 6/2005	Synaxis Merritt & McKenzie			Atlanta, GA
Set-up of new claims for personal and commercial. Customer service, status
reports, closing of claims, mail, faxing and filing.
WC MEDICAL BILLER
4/2001 - 5/2003	Sompo Japan Insurance Company		Atlanta, GA
Dedicated to accounts payable for WC, maintained approximately 100-150 accounts,
designated IT assistant to the NY office, recovery payments, transfer of funds,
paid WC claims and benefit claims, misc. clerical and assigned WC claims to
appropriate manager.
EXECUTIVE ADMINISTRATOR
3/1999 - 4/2001	Bucon, Inc. of Georgia			Mableton, GA
All office and administrative support as well as maintaining and controlling all
phases to include, but not limited to all taxes, reports, billing, project
status, subcontractors, vendors, reports, etc… for building projects for the
renovations company.

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