KENNETH E. JACKSON
6431 Philadelphia Hill Rd.
Montgomery, Al 36117
(334)462-5003 (Cell)
E-Mail: kjacks25@gmail.com
http://www.linkedin.com/pub/kenny-jackson/b/a13/286

PROFESSIONAL SUMMARY

Over 12 years of experience in the Management and Technical Industry. Detail
knowledge of software and hardware installations.  Excellent communications
skills and the ability to deal effectively with customers


KEY PROFESSIONAL HIGHLIGHTS

•Leadership of Complex Projects	
•Time Management and Organization Skills
•Interdepartmental Coordination	
•Issue and Risk Management
•Project Planning and Execution	
•Problem Diagnosis and Resolution 
•Top Secret Clearance, Dec.  2009 (Current)	
•McKesson Muhammad Ali Award for outstanding performance

EDUCATIONAL EXPERIENCE

Faulkner University, Montgomery, Alabama
Bachelor of Science in Business Administration, 1994
Certificate for PMP Prep from George Washington University, 2006

PROFESSIONAL EXPERIENCE

Catalyst Medical Systems						11/09 to Present
Montgomery, Al

System Integration/Project Manager

•Responsible for implementation of proprietary software integration  projects
•Perform basic application design, testing, and long term application
monitoring
•Assist with planning and implementing of longer term improvements and business
developments
•Monitor/Update and Maintain critical business application

Instos Inc. (Government Contract)		01/09- 7/09
Rockville, Md

Site Analyst Specialist
(Army Records for Separations Processing in Support of DOD/VA Data Sharing DO CT
80047-0006)

•Familiar with DOD HR systems, handling of existing Army base personnel record
process.  Digitizing all personnel medical records within a SQL Database
environment
•Assesses local operations environments determine how our system will integrate
into existing customer operations procedures.   Identify any special site
specific operational issues we have not previously encountered. 
•Introduces system concept to local operation staff so they are prepared before
the scheduled installation. 
•Coordinate onsite hardware installation practices, installation documentation,
and software installations
•Implement Site Survey project plan that will determine physical installation of
equipment.
•Document installation plan, floor diagrams, etc for existing Army bases
domestic and international.
•Provide onsite diagnostics with hardware and software installations
•Conducts training of customer staff as needed on system maintenance (e.g.
backups, preventative hardware maintenance, and supplies replacement procedures)

McKesson Provider Technologies							
Atlanta, Ga.			

Project Manager				11/2001 – 01/09

•Provide leadership development/implementation of projects and programs
involving department or cross functional teams focused on the delivery of a
product or program from the design process through a finished state for
internal/external customers. 
•Project management of Horizon Meds Manager implementations for community sized
to complex, multi-facility customers
•All phases of project implementation from assessment to go-live for a
multifaceted pharmacy information system including hospital, retail, adjudication
and fax imaging. 
•Interface with all areas affected by the project which may include customers,
client services, and various departments.  
•Financial accountability using FOCUS and SAP.  Proven track record for
consistently bringing in projects on-time and under budget.  
•Oversee/coordinate all aspects of the project and serve as project manager
between clients, line management and internal/external resources.  
•Developed the policy and procedures for Hardware and Database migrations
•Single lead for customer that needed database migrations from SQL to Oracle
environment
•Financial accountability using FOCUS and SAP.  Proven track record for
consistently bringing in projects on-time and under budget.  
•Muhammad Ali award for standard content development and implementation reducing
the standard hardware and database migrations install cycle by up to two weeks

McKesson Provider Technologies
Montgomery, Al

Technical Project Manager			08/2001- 11/2006				
•Prepare pre-site survey of hardware equipment for potential HMM customers
•Configure/Install HMM software on SQL Server and Unix database servers
•Configure SQL and Oracle databases using SQL loader scripts to import customer
data and tables.
•Oversee hardware implementation schedule from procurement to implementation for
multiple large and complex customers.
•Conduct webcast and onsite training on how to support and install HMM
application.
•Applied Drug database using UNIX shell scripts.
•Configure HMM imaging server to replicate with the HMM application.
•Create and instruct backups for potential customers.
•Conduct on-site hardware setup and installation of the Pharmacy Automation
Suite and OS if required.  This includes database environments for SQL Anywhere
Studio 7.0 or MSSQL 7.0/2000 and Oracle 8.1.7.
•Provide on-site problem determination and solutions for all of the above
platforms for network, hardware and operating systems. Organize training for
customers in the area of installation of client applications as well as provide
instructions on Backup and Recovery procedures for the applications. Platforms
include AIX, HP UNIX, NT4.0, Windows 2000, Terminal Server 4.0, and 2000 and
Citrix Meta Frame.
•Installed over 40 customer sites with HMM applications.

NCI Information Systems, Inc. (Government Contract) 11/98 – 08/2001
Montgomery, AL

System Analyst

•Coordinate pre-site survey checklists to determine to readiness of the Air
Force Medical Facilities. 
•Assist with the coordination of numerous migrations of EAS III system(s) to the
EAS IV system(s) by converting UNIX to the Windows NT environment. 
•Configure Windows NT 4.0 on clients and servers to establish network
connectivity.   Installed Informix 7.3 and Business Objects on servers to act as
the current database for EAS IV.  
•Perform network vulnerabilities and network worthiness testing for Windows NT
and UNIX client/server that exist on the Department of Defense network. 
Coordinate in and out briefings to senior medical personnel at site location. 
Compile and provide after action reports for site visits. 
•Serve as a SCO UNIX Administrator.  
•Performed Y2K testing on SCO UNIX and Windows NT client/servers.   
•Act as a front-line support for EAS III/IV networking/firewall problems and
solutions.  
•Maintain and configure sensitive servers that provide medical applications to
end users throughout the Department of Defense
•Proficient in administering and troubleshooting networking protocols such as
TCP/IP, DHCP and DNS
	

Skills

•	Dell/HP Workstation 				
•	HP Net server LH Pro 
•	HP LaserJet printers
•	Lotus Notes 4.5
•	Windows 2003/2000/ NT   
•	AIX/HP/ SCO Unix
•	Business Objects 5.0
•	Oracle 8i, 9i, & 10g Client/Server
•	SAP
•	FOCUS
•	PC Anywhere 
•	Vertis Backup
•	Visio
•	Microsoft Project 
•	HTTP and HTTPS Web Services
•	MS SQL Server Database

References, Education Documentation, and Letters of Recommendation – Available
upon request