Objective:
 

technical writing, graphic design, illustrator


Work Desired:Full Time - Permanent
Citizenship:US Citizen
Resident Of:State: Arkansas - Area Code: 501
Willing To Relocate:No
Posted By Candidate:07/26/09
Experience:More than 3 years of work-experience
Technical Skills:, Project Management, Database Administration
Work Experience:
Shelley D. Bonner
4807 Darragh Drive, Little Rock, AR 72204
Home Phone:  [Send email to request phone number] 79.8244, Personal Cell: 316.993.0398
Personal E-mail:  [Send email using form at bottom]

SUMMARY
Having twenty plus years of diverse and progressive experience in both
Department of Defense and Commercial Industries working with various military
standards and ATA specifications, I am looking for an opportunity that allows me
to build my skill set and continue to grow as a professional. Professional
experience includes but is not limited to the following positions:  Technical
Publications Specialist, Technical Writer, Technical Editor, Training Instructor,
Project Administrator, Technical Illustrator, Desktop Publisher, Graphic Artist
and Designer. Familiar with software development methodologies, i.e. SDLC (System
Development Life Cycle).
FUNCTIONAL SUMMARY
•	Self-motivated, productive, efficient with little or no supervision
•	Diplomatic, ability to interact with diverse populations
•	Excellent communication skills
•	Maintains close attention to detail
•	Excellent organizational abilities
•	Proficient at making deadlines
•	Able to wear multiple hats
•	Effective as a team player
•	Comprehends non-familiar concepts quickly
•	Excellent at brainstorming and researching assignments
•	Strong work ethic
SOFTWARE
CATIA 5
AutoCad 2007
3D Studio Max 
Arbortext
Epic Editor
Acrobat 8
IsoDraw 7
Toolbook
Animator Pro
CorelDRAW 14X
Corel PHOTO-PAINT
Adobe Illustrator
Freehand
FrameMaker
InDesign
PageMaker
HiJack Pro
SnagIt
Paint Shop Pro
Photoshop
MicroSoft Office Products including Project and Visio
Interleaf
Ventura
Authorware 6.5
Visual Source Safe
SharePoint
HTML
SGML
XML
DBase IV
FoxPro
Frontpage & Dreamweaver
Quadralay WebWorks
Robohelp X5
MadCap Flare 2.5
PROFESSIONAL EXPERIENCE
Dassault Falcon Jet — Little Rock, AR
Technical Writer/Illustrator/Graphic Design from 11/2007 to 3/2009
•	Utilizing a diverse skill set in support of the Integrated Logistics Support
Department maintaining a professional image, while remaining flexible and
providing creative business solutions.
•	Collecting information using interviews, document analysis, requirements
workshops, surveys, site visits, business process descriptions, use cases,
scenarios, business analysis, task and workflow analysis.
•	Critically evaluating information gathered from multiple sources, reconciling
conflicts, breaking down high-level information into details, abstracting up from
low-level information to a general understanding, and distinguishing user
requests from the underlying true needs.
•	Collecting data to update templates and processes to maintain aircraft
maintenance manuals and installation guides.
•	Writing, editing and updating of style guides and work instructions using MS
Word, Corel Draw, and Corel Photo Paint as required.
•	Providing mechanical drawings/illustrations updates per ECNs. 
•	Creating forms and databases using MS Word and Access for tracking
departmental information. 
•	Creating and updating parts lists and BOMs for aircraft illustrations. 
•	Insuring all drawings and illustrations are in accordance with industry
standards.
•	Updating illustration parts list and using XML and Abortext Epic Editor,
converting data to ensure it matches ATA Specifications. 
•	Illustrating drawings for maintenance manuals using clockwise numbering and
callouts. Exploding illustrations as necessary using CATIA, then exploring in CGM
format to be used in IsoDraw.
•	Updating and editing maintenance guides using Abortext Epic Editor.
•	Importing illustrations into Abortext Epic Editor for use in maintenance
guides.
•	Designing CD Labels, Splash Screens, special booklets, and other required
graphics for use across various departments using Corel Draw and Corel Photo
Paint as necessary.
•	Photographing aircraft compartments, furnishings and personnel as necessary.
 
CCH Incorporated – Wolters Kluwer Business — Wichita, KS
Technical Writer from 3/2007 to 11/2007
•	Collecting information using interviews, document analysis, requirements
workshops, surveys, business process descriptions, use cases, scenarios, business
analysis, task and workflow analysis in a financial environment for tax software
user guides and help systems.
•	Critically evaluating information gathered from multiple sources, reconcile
conflicts, break down high-level information into details, abstract up from
low-level information to a general understanding, and distinguish user requests
from the underlying true needs.
•	Using web portals to present data from various sources, i.e. databases,
publishing engines, etc. producing clear consistent user information for tax
software.
•	Updating databases using Lotus Notes.
•	Conducting both formal and informal testing of software.
•	Writing, editing and updating processes and department procedures guide,
updating HTML/XHTML.
•	Implementing updates of software by writing and editing user guides using
Ventura publisher.
•	Implementing updates of software by writing and editing help systems using
RoboHelp and Mad Cap 2.5.
SoftBrands — Wichita, KS
Technical Writer/Graphic Artist from 10/2004 to 7/2006
•	Collecting information using interviews, document analysis, requirements
workshops, surveys, business process descriptions, use cases, scenarios, business
analysis, task and workflow analysis in a financial environment for tax software
user guides and help systems.
•	Critically evaluating information gathered from multiple sources, reconcile
conflicts, break down high-level information into details, abstract up from
low-level information to a general understanding, and distinguish user requests
from the underlying true needs.
•	Using web portals to present data from various sources, i.e. databases,
publishing engines, etc. producing clear consistent user information for tax
software.
•	Updating databases using Lotus Notes.
•	Conducting both formal and informal testing of software.
•	Writing, editing and updating processes and department procedures guide,
updating HTML/XHTML.
•	Implementing updates of software by writing and editing user guides using
Ventura publisher.
•	Implementing updates of software by writing and editing help systems using
RoboHelp and Mad Cap 2.5.
Raytheon Aircraft Corporation — Wichita, KS
Industrial/Commercial Graphic Artist II from 9/2002 to 7/2004
•	Demonstrating and uncompromising commitment to the quality of work during the
Horizon Supplier In-Process Reviews resulting in an award of excellence for
customer service.
•	Supporting the Engineering department by creating a very positive,
professional image of the entire Hawker Horizon team with the preparation of
presentations using MS PowerPoint resulting in Up-To-The-Moment Accuracy in
Hawker Horizon communications.
•	Leading a project in streamlining business processes to produce a more
efficient and productive work environment utilizing Six Sigma principles.
•	Collateral duties included but were not limited to:
o	Supporting Engineers by updating aircraft schedules using MS Project.
o	Developing applications, databases, and electronic forms using MS Access in
support of Six Sigma project.
o	Developing training process and presentations using PowerPoint.
o	Presenting and training engineering staff in the use of electronic forms
thereby easing the report submittal process for the Data Management Department.
•	Designing and creating posters, brochures, newsletters, tickets,
advertisements, etc. using 4 color print process in Photoshop and Illustrator.
•	Modeling utilizing 3D Studio Max and CATIA in support of DOD aircraft. 
•	Developing maintenance training materials with Authorware and creating
animations for IETM. 
•	Designing and developing 2D/3D illustrations, graphics, icons, presentations.
•	Writing an article introducing and promoting the Data Management Group for the
Raytheon Aircraft Engineering News.
Americorps — Wichita, KS
Team Lead/Artist from 8/2001 to 8/2002
•	Serving as a team lead for community outreach in a diverse environment and
managing a group of five, age group from 20 to 40+ years of age.
•	Teaching and training in art principles, MS Office Suite (Excel, Word,
PowerPoint), and internet basics, such as searching, browsers, etc.
•	Writing articles, press releases and creative pieces, i.e. plays, poetry and
more as required.
•	Developing presentations for use in marketing of community projects, such as
Boy and Girls Club of America. Presentations developed with PowerPoint, inserting
voiceovers, graphics, animations and linking to outside sources 
•	Photographing various community projects, buildings, people and more as
required in support of various websites, presentations, brochures, posters, and
other archival and promotional materials.
•	Developing websites keeping the community updated on projects and programs
benefiting individuals, i.e. educational opportunities, resources and more.
Website developed using Dreamweaver, Frontpage, PowerPoint, Photoshop, and
Illustrator.
IFR — Wichita, KS
Technical Writer/Graphic Artist from 9/1999 to 4/2001
•	Collecting information using interviews of engineers, document analysis,
requirements workshops, surveys, business process descriptions, use cases,
scenarios, business analysis, task and workflow analysis in a manufacturing
environment for installation and maintenance guides and service bulletins.
•	Editing, writing and updating equipment manuals and service bulletins for
various radio test sets for aircraft and emergency vehicles using MS Word. 
•	Updating illustrations using AutoCAD, exporting to DWG files and converting to
reinsert into MS Word.
•	Designing multimedia products using various software packages i.e., DemoShield
and Photoshop.
•	Photographing equipment and tools for insertion into multimedia products
•	Writing processes, procedure and proposals.
•	Researching, collecting information for training and market proposals.
Information Spectrum Inc. — Virginia Beach, VA
Senior Graphic Artist from 12/1996 to 4/1998
•	Using multiple software packages creating, converting and developing of online
documentation, IETM (Interactive Electronic Technical Manual) and CBT (Computer
Based Training) materials in support of Navy Pilots. 
•	Assisting with editing of guides and additional documentation as necessary.
•	Establishing standards which set the pace of projects allowing completion of
contracts on time and within budget.
•	Demonstrating flexibility and great comprehension by using a variety of
software and moving from one version to another with ease.
•	Increasing efficiency with successful implementation of recommendations made
to project manager.
•	Illustrating and modeling aircraft engines and systems using 3D Studio Max,
Corel Draw and Corel Photo Paint.
•	Designing various presentation backgrounds using Photoshop for both in-house
and external presentations.
•	Maintaining secret clearance.
ECI Systems and Engineering — Virginia Beach, VA
Technical Writer from 10/1993 to 9/1995
•	Collecting information using interviews of engineers, document analysis,
requirements workshops, surveys, business process descriptions, use cases,
scenarios, business analysis, task and workflow analysis in a manufacturing
environment for installation and maintenance guides and service bulletins.
•	Editing, writing and updating equipment manuals and service bulletins for
various radio test sets for aircraft and emergency vehicles using MS Word.
•	Researching, collecting, and writing training documentation and marketing
proposals.
•	Maintaining secret clearance.
Computer Dynamics, Inc. — Norfolk, VA
Electronic Publication Specialist from 11/1990 to 10/1993
•	Providing layout and graphic skills for various manuals, guides and other
documentation as required.
•	Providing layout and desktop publishing skills for company recycling
newsletter.
•	Maintained Naval technical service and user guides and manuals for field
combat computers. 
•	Programming for both the warehouse inventory and technical library
applications.
•	Researched and developed warehouse inventory application utilizing Dbase III.

•	Researched, developed and maintained technical library application system
utilizing Dbase IV and FoxPro.
•	Maintaining secret clearance.
Life Cycle Engineering, Inc. — Charleston, SC
Lead Data Processor/Assistant Supervisor 12/1987 to 5/1990
•	Editing and proofreading all documentation thereby improving departmental
quality.
•	Researching and developing procedures for the processing of engineering
reports and documentation.
•	Developing automated forms and company timesheet increasing efficiency for the
department and company.
•	Training personnel in the operation of automated forms and new procedures.
•	Writing and editing of the department procedures guide
•	Responsible for all supervisory duties in absence of supervisor including the
security of main drives for Xerox 6085 word processors.
•	Providing layout and editing of company newsletter.
•	Updating and editing of engineering reports for Naval Submarines, MRCs
(Maintenance Requirement Cards) for Naval surface ships, and other documentation
as necessary.
•	Maintaining secret clearance.
EDUCATION
•	Wichita State University
Bachelor of Fine Arts, in Graphic Design – 2002
•	Tidewater Community College
Associate of Applied Science in Advertising Media Arts – 1997
CIVIC DUTIES AND ADDITIONAL TRAINING
•	Americorps, Artscorps Member – 2001 to 2002
•	Six Sigma Green Belt 2003

REFERENCES AVAILABLE UPON REQUEST

 

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