Lorrie Sterling

1410 Greenwood Avenue
Searcy, AR 72143	Phone  [Send email to request phone number] 88-1049
E-mail [Send email using form at bottom]

Work experience	November 08 - Present                    Aflac                  
        Searcy, AR
Independent Representative
	Offers supplemental insurance to businesses and individuals


April 07 – November 08                    CAPCA                      Searcy, AR
White County Community Advocate
	Administers LiHEAP funds for White County 
	Administers $45,000 grant for utility and rental assistance
	Administers $10,000 grant for utility and medication assistance
	Created spreadsheets to track distribution of all grants
	Determines eligibility of all clients in White County
	Speaks to local groups regarding services provided
	Coordinates Commodity Distribution twice a year
	Coordinates instructional workshops for low-income individuals
	Administers the IDA program for White County
	Supervise, Train and Schedule small staff 
	Refers clients to appropriate agencies within our service area
	Investigates and Resolves complaints
	General Office Duties


May 06-April 07       State of Arkansas,DHHS,DDS,QA	Little Rock, AR
Executive Secretary
	Supervises a small-sized administrative support staff by assigning job
duties, reviewing and evaluating work, and providing job training.
	Compiles and maintains office administrative information and records
such as budget, personnel, purchasing, and accounting. 
	Researches and gathers material on assigned special projects for use in
meetings and reports by supervisor. 
	Reviews incoming correspondence and prepares responses for supervisor.

	Organizes, arranges, and attends when necessary, conferences, seminars,
and meetings. 
	Creates databases and spreadsheets as needed to track functions and
tasks for supervisor.
	Interviews and recommends hiring of office administrative support
staff.
	Makes recommendations to supervisor on administrative office needs.
	Explains policies and procedures to other staff, vendors, and the
general public concerning office/department function and operation. 
	Operates office equipment such as computer terminal, fax, answering
system, copier, scanner, laminator and book binder machine.


October 02 - April 03                 Nursing Concepts	Little Rock, AR
Marketing Manager
	Obtained contracts with new facilities. 
	Facilitated new contract negotiations
	Attained quality customer relations with the administration of current

contracts.
	Performed all general office duties as needed.
	Created certifying test for nurses and nurse assistants.
	Created and updated all applications, forms and other items as needed.



June 2000 - August 2002       Nurses First	Little Rock, AR
Staffing Coordinator  to  Branch Manager
	Administered all aspects of employee management to include accepting
applications, hiring, reference and background checks, urine drug screens and
employee disciplinary actions. 
	Created and maintained an Access 2000 database 
of all employee information.
	Maintained payroll which included organizing time sheets, verifying
hours with facilities, and tracking of facility invoices.
	Evaluated and analyzed all aspects of hours management for 170
employees including scheduling of hours, employee availability, tracking of
cancellations and organizing list of hours needed at facilities.
	Handled all marketing, sales and advertising: Obtained contracts with
new facilities, renegotiated existing contracts, mediated individual contracts
between nurse and facility, attained quality customer relations with
administration personnel of facilities, organized all orientation procedures as
each facility required.
	Composed and customized all written correspondence.
	Supervised office staff, including interviewing, hiring, new staff
orientation and training, and terminations.
	Negotiated contractual advertising with local radio, newspaper and
magazines. 



August 1986 - July 2000      Various Central Arkansas Hospitals  	
Staff LPN
Primary care and Team nursing at various hospital settings, occasional home
health, cardiac, spinal cord rehabilitation and psychiatric nursing areas. 


Education	1985-86	Ouachita Vo-Tech	Malvern, Arkansas
Practical Nursing
	Graduated 2nd in class

I have completed college level hours in the following subjects: 
English, Psychology, Computer Applications, Nutrition, College Algebra and
American History.

I am proficient in Microsoft Office Suite  and have Word, Excel, Access,
PowerPoint  and Publisher on my home computer.