Deborah Lynne Goff
Gilbert, AZ
 [Send email to request phone number] 66-8237
[Send email using form at bottom]

Objective	I am seeking a telecommute (work-from-home) job.  In the past year I
have gotten married and given birth to my first child.  I am hoping to stay home
with my daughter while contributing to the household income.  I really enjoy data
entry.  I am fast and accurate.  I am willing to do other types of jobs as well.

Education: Bachelor of Science, The Evergreen State College

Skills	
Proficient in all Microsoft Office products
Excellent spelling and grammar skills
Excellent verbal and written communications skills
Typing Speed: 75+ wpm, Alphanumeric: 11,000, Numeric: 13,400, 10-key: 12,600

Experience	Stivers Staffing Services, Phoenix, AZ
Staffing Coordinator
Interview and hire candidates.  Fill job orders.  Coordinate payroll.  Post job
advertisements.
	
Open Payment Technologies, Scottsdale, AZ
Help Desk 
Using 24-hour Help Desk phone and e-mail, provided first-level support and
training to national and international customers regarding Point-of-Sale (POS)
software utilizing the Opticard software on Aloha, Verifone and Hypercom. Worked
with the customers to deploy and test the Opticard software. Performed
transactions for the customer.  Tracked the customer’s call by utilizing the Help
Desk database. Monitored company servers and networks.  Escalated issues to
second-level support as needed. Provided customer training as needed.
Participated in system upgrades and training of system enhancements. Documented
and maintained the Help Desk department’s processes and procedures.
	
Washington State Health Care Authority, Olympia, WA
Information Technology Systems Specialist 2
Provided administrative support including travel arrangements and scheduling for
I.T. Manager, 5 Direct Reports, and other I.T. staff.  Provided technical support
to the entire agency including support for the network, e-mail, mainframe,
imaging, and phones.  Trained users on new systems.  Notified users of system
outages and problems.  Installed system components and software.  Coordinated
moves and changes.  Set up security for users.  Monitored reports, bills, and
activity logs.  Received and inventoried software and license records.  Schedule
meetings, coordinate conference rooms, make travel arrangements, update phone
lists and organizational charts, order office supplies, coordinate equipment
orders, and handle incoming and outgoing mail.
	
Washington State Investment Board, Olympia, WA
Administrative Assistant
Produced the Annual Report using PageMaker, Corel Draw, and Excel.  Created
automated forms and templates.  Set up office equipment. 
	
Washington State Department of Labor and Industries, Tumwater, WA
Data Entry Operator
Data entry of claims and employer reports.  Communicated with the public as
liaison.  Gave public presentations and tours.  Created and updated database
files.
	
RE/MAX Four Seasons Real Estate, Lacey, WA
Real Estate & Property Management Assistant
Handled all accounting including rent and owner payments.  Paid all bills. 
Coordinated advertising.
	
ERA Delta Real Estate, Lacey, WA
Operations Manager
Processed commission disbursements.  Kept all sales and listing files.  Handled
all accounts payable and receivable using QuickBooks.  Coordinated advertising.