Christopher D. Hill
1540 S Price Rd #108 • Tempe, AZ 85281 • Ph.  [Send email to request phone number] 66-0573 • [Send email using
form at bottom]

Computer Skills

•	Experienced with C++ programming Language
•	Proficient with MS Word, MS Excel, MS PowerPoint, MS Publisher, Adobe
Photoshop, Macromedia Dreamweaver, and HTML Programming
•	Proficient with all Windows operating systems, Familiar with Mac OS X
•	Strong knowledge of computer hardware and software troubleshooting and DSL
Technologies

Education

University of Advancing Technology		Tempe, AZ				Sept 2004 – Aug 2008
Software Engineering Major, emphasis on Game Programming.
•	Related Courses: Project Management, C++ Programming I &II, Visual Basic I,
Software Quality Assurance, C++ Data Structures, and Software Engineering
Principles.  Also included several Game Studies courses including Level Design I
and II, GameCube Console Programming, Game Testing, and Game Design Studies.
Experience

Tech Support Agent (Level 1 and Level 2)
2Wire/Volt					Tempe, AZ				Sept 2006-Current
•	Participated in launch of new pilot program for the support center
•	Provided Support for Networking and Internet issues concerning hardware and
LAN/WAN issues
•	Gained knowledge of DSL Technologies and improved customer service and
communication abilities, both oral and written
•	Assisted call center management by helping agents with difficult issues

PC Technician & Product Specialist
Circuit City					Mesa, AZ				Sept 2004–Sept 2006
•	Provided troubleshooting for hardware, software, and networking issues
•	Performed hardware and software upgrades and repairs
•	Taught and trained Sales Associates
•	Provided excellent customer service and satisfaction to customers for
Televisions and Audio Equipment
•	Continually researched new and emerging technologies to increase knowledge and
understanding of products

IT Intern
University of Advancing Technology		Tempe, AZ				Jan. 2006–May 2006
•	Assisted IT staff with computer and network issues including troubleshooting
and repair of university computers
•	Tested new software products for future use
•	Performed regular computer maintenance

Related Skills

•	Excellent oral and written communication skills
•	Active team participant
•	Excellent work ethics
•	Quick learner and able to adapt to new computer software with ease

Awards and Activities

•	Deans List (Dec. 2003, May 2004)