Tammy Hickey
1545 E. 3rd Ave
Mesa, AZ 85204
Cell  [Send email to request phone number] 34-0055
[Send email using form at bottom]

Objective 
Obtain a position that will allow me to grow as an employee and provide value to
the company. 

Education 
The University of Texas at Tyler 1995 -- 1997 
Tyler, TX
Graduated Bachelor of Science in Computer Science. -- 1997
GPA - 3.62, Cum Laude 

Northeast Texas Community College 1993 -- 1995 
Mt. Pleasant, TX 
Completed preparation courses. 
GPA - 4.0. 

Security Clearance
 Secret (Not in use since at present job)

Work Experience 
Oce Reprographics October 2007 to Present
Phoenix, AZ
Senior Database Programmer and Software Engineer
Design, code, debug and test document management application using C++, C#, SQL,
SQL Server 2005, XML, stored procedures, triggers, Visual Studio 2005 and Visual
Studio 2008.  Use Visio and MS Office toolset.  Implement tables and
relationships.  Used MS Unit Test Suite.

Superior Technical Resources April 2007 to October 2007
Tempe, AZ
Contract Software Engineer for General Dynamics
Design, code, debug and test applications using C++, SQL, SQL Server 2005,
stored procedures, triggers, Visual Studio 2005 and Visual Studio 6.0.  Use
Visio, Clearcase, Clearquest, MS Office toolset.  Debug, read and understand C#
applications.  Implement tables and relationships as defined by the customer.
 
Rockwell Collins August 2005 to April 2007 
Richardson, TX 
Senior Software Engineer 
Design, develop software commmunication layers in C++. Use Linux, LynxOs and
Windows environments for development and testing. Use Rational Rose for design,
ClearCase and ClearQuest. Also use Rational Real Time for unit testing.   Took
Opnet training was interim lead for the Opnet modeling in our group.

Aastra Intecom September 2000 to August 2005 
Frisco, TX 
Software Engineer 
Team Lead, design, develop and support for a software application gateway
interfacing two disparate telephony switches using Windows Server 2003, Lynxos,
Visual C++, SQL Server, Access Database, C. Utilized SNMP, MIBs, TCP-IP, UDP,
CSTA, as well as in-house protocols. Used Ethereal packet captures for test and
debug.  Design and implement tables in Sql Server for applications.

Involved in ISO certification and improvement of processes. 

Design, develop and support VOIP switch applications using C, Visual C, Visual
C++, Assembly, UNIX (LynxOS or Linux), Unix scripting, in-house macro languages,
TCP/IP and UDP. Develop system level drivers. Part of a group that maintains and
develops OS for the switch master control unit. Develop and maintain system
tools. Design and develop fault tolerant and disaster tolerant systems and
applications. Design and develop server side of client server applications.
Maintain and support firmware for some system hardware devices. Write functional
and design specifications for applications. 

Sentari August 2000 to September 2000 
Sabre Technologies 
Southlake, TX 
Contract Programmer 
Analyze, support and code systems using Cool Gen, JCL and in-house 
tools. 


The Trane Company August 1997 to July 2000 
Tyler, TX 
IT Principal I 
Develop using Composer3, Cool Gen 4.1a, Cool Gen 5.1, UNIX scripting, C, C++ in
a Unix environment for Oracle databases.  Utilize Access, Excel, Word, Visual
Basic, COBOL, JCL, SQL, SQLPLUS, Vertex, Crystal Reports, Syncsort and Unicenter
TNG. Analyze and develop systems to support the business. Develop on-line
screens, batch programs and client-server GUI applications. Lead the team that
re-designed the physical inventory system including the user interfaces, Oracle
tables and reporting. Continually participate in improvement techniques to better
team productivity and quality of work. Participate in DDI training courses
involving managing conflict, using key principles, and participating in a team.


The Trane Company January 1997 to August 1997 
Tyler, TX 
COOP and Part time/Programmer 
Programmed in COBOL and and ANSI C. Developed productivity tools using scripting
in UNIX. Involved in a system purge project. 

The Trane Company May 1996 to August 1996 
Tyler, TX 
COOP/Programmer. 
Programmed system in MS Access. Also worked on a MS Excel automating mail
project. Involved in a downsizing project. Converted mainframe COBOL to UNIX
COBOL and to UNIX ANSI C. Worked on a methodology team developing methodology for
development of systems and applications using Visual Basic, Access, Excel, Word,
MS Project and ABC Flowcharter. 

Basic Computer Service October 1994 to December 1996 
Lone Star, TX 
Owner/Operator. 
Tutor customers in major software packages. Diagnose and repair all IBM-PC
compatible computer systems, including 386s, 486s, and Pentium processor based
computers. Supervise purchasing components, receiving components, and returning
defective parts. Design, write, and implement software for specific customers
business needs using Dbase IV and Visual Basic. 

The University of Texas at Tyler September 1995 to May 1996 
Tyler, TX 
Computer Lab Assistant. 
Guide students in correct use of computers and software. Answer questions
regarding computer use or software. Install any necessary software. Perform
maintenance checks on all computers. Aid in the upkeep of the network. Diagnose
and repair computer systems. Maintain a neat and orderly lab area. 

Northeast Texas Community College January 1995 to June 1995 
Mt. Pleasant, TX 
Computer Lab Assistant. 
Guide students in correct use of computers and software. Answer questions
regarding computer or software use. Install any necessary software. Check
Computers for viruses and keep the labs in a clean orderly fashion. 

Summer Camp Instructor. June 1995 
Vigorously teach two weeks of summer camp involving six-year-old children.
Engage them in intensive educational computer games. Explain usage of individual
electronic components. Discuss and describe use of computers in todays society. 

Ram Computer Systems January 1994 to January 1995 
Mt. Pleasant, TX 
Computer Technician. 
Diagnose and repair all IBM-PC compatible computer systems, including software
conflicts and software installation. Assemble new computer systems, including
386s, 486s and Pentium processor based computers. Direct purchasing components,
receiving components, and returning defective parts. Close register at the end of
the day and compile daily reports. 

References 
Available upon request.