JOANNA BLAND

Apache Junction, AZ  85220
623-698-9215 (Home)
602-697-0367 (Cell)


OBJECTIVE

I wish to secure a position with a progressive Telemarketing company to further
my experience and advance my career in the Telemarketing industry.


EMPLOYMENT HISTORY

07/2007 - 02/2009	Spirit, Tomes & Treasures,  Indianapolis Blvd & 136th St.,
Cedar Lake, IN.
			Telemarketer. Did cold calling via telephone for a small private business to
				increase sales.

03/2005 - 07/2007	Harvard Collections, Kimball St. & Lawrence Ave., Chicago, IL
			Collections Representative. Collected unpaid medical bills on delinquent
				accounts via telephone.

12/2004 - 02/2005	Prolific Builders, 63rd St. & Pulaski Rd., Chicago, IL
			Telemarketer/Appointment Setter. Set up appointments via cold calling for
home 				remodeling and construction.

02/1999 - 10/2004	Americall Group, Indianapolis Blvd. & Rte. 30, Schererville,
IN
			Customer Service Representative/Telemarketer. Sold insurance and credit card
				protection for Chase Bank via outbound telemarketing.

01/1994 - 02/1999	Kmart/Shoe Mart, 174th St. & Torrence Ave., Lansing, IL
			Customer Service Representative. Duties included assisting customers  and
				maintaining a neat and orderly department including restocking shoes as
					necessary.

EDUCATION

2001 - 2003		Kennedy King College, 71st St. & State St., Chicago, IL 

1981			Oconto Falls Memorial High School, Oconto Falls, WI   Graduated

1977			Oconto Falls Elementary School, Oconto Falls, WI    Graduated





REFERENCES AVAILABLE UPON REQUEST