Tyler Amphlett
334 W Monroe St #401 • Phoenix, AZ, 85003 • [Send email using form at bottom]

Assets

•Legendary customer service and people skills
•Adaptable to any type of environment
•Upbeat, energetic and persistent
•Zealous swift learner
•Absorbs and reflects direction in performance
•Dedicated to rise above any competition or challenge
•Anything is possible with effort
•Set the standard and the example will take flight

Experience

Barista
Starbucks Corporation
Phoenix, AZ Apr. 2010 – May 2011

•Trained at 3rd busiest store in region during "Happy Hour" week conducting
drive-thru window, register, and beverage production simultaneously
•Provided legendary customer service receiving "Green Apron Cards" as
commemoration from coworkers
•Mentioned by name in numerous customer feedback surveys
•Contributed to ranking of highest performing stores in district, and generating
the most tips
•Borrowed at many stores in need, collaborating with many teams
•Provided beverages to perfection quality standard
•Assisted setting up promotional materials and displays
•Handled stocking, receiving, and inventory
•Repetitive muscle work including reaching, lifting, scooping ice, carrying five
gallons of milk, etc.
•Paid close attention to cleanliness throughout stores and restrooms
•Operated industrial sized trash compactors, balers
•Provided wide range availability and worked all shift ranges
•Skilled opener and closer

Receptionist
Regis Corporation
Phoenix, AZ Oct. 2009 – Apr 2010

•Represented the face for salon
•Regarded as favorite Receptionist by stylists
•Supervised receiving orders, stocking, organizing, and inventory
•Completed daily cleaning routine, dusting shelves, sweeping, trash, etc.
•Answered phone calls and questions, scheduled clients
•Assisted in setting up promotional materials and store layout changes
•Adhered to safety climbing ladders, reaching high shelves, and changing light
bulbs
•Entrusted to make bank transactions for change and drop deposits
•Concluded with callbacks to confirm appointments and closing of store

Benefit Specialist
West Business Services
Mesa, AZ Jul. 2009 – Aug. 2009

•First official job, ranked as one of the top performers among previously
experienced new hires
•Worked over phones entirely based on quality customer service
•Discussed benefits and helped patients save money on prescriptions
•Multitasked multiple programs on computer while conversing with •Outbound calls
for long periods of time with positive energy and friendly demeanor
•Dealt with highly confidential medical and personal information

Education

High School Diploma
Metropolitan Arts Institute
Phoenix, AZ Aug. 2005 – Jun. 2009

•Member of "Jobs for Arizona's Graduates" class, gaining education on succeeding
in the workforce
•Participated in Visual Art classes such as Drawing, Painting, Mixed Media, and
Photography
•Entered and won "Love on the Rocks" art contest, featuring the painting
for"5-minute Play Festival"

Summary

•Technically proficient in computers and writing, familiar with all Microsoft
Office programs
•Volunteered at Soup Kitchen, preparing meals for homeless
•Lived independently before graduating High School, including providing for two
•References given upon request