Holly Walters
2934 S. Vegas
Mesa, AZ 85212
[Send email using form at bottom]

Objective:   To utilize my Medical Assisting skills in a challenging	and helpful
position. My goal is to assist in helping people in any way possible to make them
comfortable and happy, within reason.

Experience:    4/2011-8/2011
   	           AZ Pain and Spine Institute
	           Medical Assistant
Assist Nurse Practitioner, and Doctor in rooming patients, in pre and post
procedures,          preparing and giving injections, scheduling patients,
getting approvals for a variety of referrals from insurance companies, scheduling
for office visits, procedures in office and in hospital, DME equipment, and
giving pre and post op instructions.


4/2006-3/2008
Sears Holdings CO.
Technical Support Agent
Customer service, incoming calls on multi phone lines, tech support, empathy,
computer skills which Include power point, excel, word, composing messages
(through in-office email), intranet, and many types of search engines.


1/2005-4/2006
Taco Bell
Assistant Manager
Customer Service, cash handling, hiring, termination, over-seeing a team of
5-10, computer skills, and training of new employees, inventory, open and closing
of the store.


9/2004- 12/2004
Ameristar Casino
Server
Customer service, empathy, cash handling, good sense of humor

8/1997- 1/2000
Kentucky Fried Chicken
Assistant Manager
Customer service, cash handling, over- seeing a team of 5-15 employees,
scheduling, hiring, termination, inventory, computer skills, attend weekly
meetings with store managers, cooking, cleaning, raises, took over as Store
Manager for 2 months. 

Education: GED, Management Training, Pima Medical Institute

Skills:  Comprehensive Laboratory testing, such as Phlebotomy, Urine Analysis,
pregnancy testing, IV's, record keeping, scheduling, inventory, filing, most
insurance forms, patient release forms, FMLA paperwork, SOAP and encounter forms.
I am capable of taking vitals, filling out ICD-9 paperwork, patient interviews,
and computer experience; word, excel power point, as well as many different types
of search engines. Wonderful communication and customer service skills, knowledge
about OSHA policies and standards, I have been trained and certified in CPR and
First Aide, I am definitely a team player, I tend to exceed my expectations, very
professional.

Certifications: Medical Assistant Certificate, CPR and First Aide Certified by
the American Heart Association.