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SUMMARY
Over 10 years of professional experience in information technology and
engineering. Experience includes requirements elicitation and management, concept
development, system design and configuration, software development and testing,
and project management. Demonstrated proficiency providing business and technical
analysis; developing functional requirements, specifications, and documentation;
and translating business requirements into working solutions. Experience in
analyzing software requirements to determine the feasibility of designs within
time and cost constraints. Has employed CMM and full lifecycle development
practices throughout career. Excellent oral and written communication skills with
ability to communicate technical information clearly and concisely to upper level
management.
SPECIALTIES
VoIP, CTI, IP PBX, telecom consulting, network planning and management, optical
storage, electronic imaging, print stream engineering, speech technologies.
EDUCATION
Massachusetts Institute Of Technology, Cambridge, MA
BS, Electrical Engineering with humanities concentration in Economics
June 1993
-- Designed a two-channel speech processing algorithm for thesis.
-- Activities: Naval ROTC; Eastman Kodak Scholar; Vice President,
Delta Psi Fraternity; Varsity Baseball
SKILLS
***Senior Software Engineer
-- Analysis and Systems Engineering: Business Process Modeling,
System Modeling, Revenue and Financial Modeling
-- Methodologies: OOA, RUP, UML, OMT, CMM
-- Requirements Elicitation: JAD, Interviewing, Operational Concept
Documents, Prototyping
-- Structured Testing: McCabe Tool Set, White-Box Testing, Black-Box Testing,
Test Descriptions (Unit, Integration, System, and Regression),
Test path identification
-- Configuration Management: CVS, PVCS
-- Project Management: MS Project, Project Planning, Implementation Planning,
Personnel Planning
***Programmer
-- Operating Systems: DOS, Windows, MacOS, Solaris, Linux, SCO Unix
-- Scripting: CShell, KShell, Perl, Python, Tcl
-- IDE: Eclipse, Visual Age, Sun Workshop 4.0, LabWindows/CVI, Visual Basic,
Visual C++, Borland C++, Sparcworks, DevGuide
-- C: std libraries, memory management, structures, pointers, double
pointers, function pointers, linked lists, doubly-linked lists, trees
-- C++: OOD, STL, memory management, templates, streams, recursion
-- Java: OOD, Collections, JFC Swing, RMI, JDBC, mutli-threading
-- Multi-threading: Solaris Threads, Posix Threads, lwp, mutexes, R/W locks
-- IPC: shared memory, pipes, sockets, queues, mailboxes, semaphores
-- Unix/Linux/Solaris: Cron, FTP, TELNET, kernel configuration,
kernel parameters
-- Code Optimization: memory resource source code optimization,
compiler-generated assembly code modification.
-- DBMS: SQL, embedded SQL, Pro/C, PL/SQL, Informix, Oracle, JDBC, ODBC
***Real-Time Systems
-- Board Design: Phase Locked Loop-based video converter board,
Microprocessor-based CCD timing board, Mixed (analog/digital)
circuit design
-- Microprocessors/Microcontrollers: 68000 uP, 8051 uP, 80C196 uC
-- Operating Systems: VxWorks, QNX
-- Tools: Oscilloscope, Spectrum Analyzer
-- Performance Analysis: Tasking and Scheduling,
Resource service time and utilization calculations, Throughput
calculations, Sensitivity analysis
EXPERIENCE
Systems Integrations Solutions (Contractor) Walnut Creek, CA
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Aug 05 to Present
Verizon Wireless
***Software Developer
-- Developing software in C/C++ for large Solaris–based application to help
RF engineers optimize cellular networks for coverage, quality, and
capacity.
-- Work includes both bug fixing and new feature development.
ITT Technical Institute Sacramento, CA
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July 05 to Present
***Adjunct Instructor
-- Teaching Microprocessors (ET355) class. Topics include: 68HC11 uP
architecture and instruction set, addressing modes, stack operations,
subroutine instructions, I/O, interrupts, A/D interfacing, and control
circuitry.
-- Teaching Electronic Communications Systems II (ET315) class. Topics
include: packet switching, TDMA, pulse modulation, digital modulation,
CDMA, OFDM, network communications, transmission lines, antennas,
waveguides and radar, and fiber optics.
-- Implementing curriculums, developing lesson plans, supervising student
behavior and progress.
-- Preparing, administering, and correcting tests.
-- Assisting with laboratory set-ups and completion.
-- Utilizing Pinnacle software to record grades and attendance.
Mu’eed Inc. Vallejo, CA
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Jan 04 to April 05
***System Architect
-- Designed custom billing system as alternative to current system comprised
of 13 separate utilities. Utilized RUP, UML, JFC Swing, RMI, JDBC,
multithreading.
-- Coded prototype in Java.
-- Wrote operational concept description and design document.
***System Integrator
-- Coded enhancements in C for fax and email servers. Performed software port
from Unixware to Linux. Installed RedHat Linux and performed network, FTP,
and Telnet setup and configuration. Compiled and installed Brooktrout
TR114 drivers.
-- Developed C utility to generate code128 bar code images and position
within a page.
***Software Analyst/Developer
-- Led architect for system to track foster parents' certification
compliance, foster children's placement requirements, payments from
counties, and compute monthly payments to foster parents. System also
facilitated remote fax-on-demand access to critical agency documents.
-- Modeled current business processes and met with stakeholders to elicit
project requirements.
-- Built custom database and telephony application utilizing C, Java, and
MS Access.
Competitive Advantage Group, Inc. (Independent Contractor) Atlanta, GA
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June 03
***Remote Agent Connectivity
-- Lead architect for system design that allowed client to connect remote
customer service agents to an existing predictive dialer.
-- Provided architecture development, system design, and implementation
planning.
-- Presented specification and pricing for hardware including VoIP gateways,
VPN appliances, channel banks, routers, and IP phones.
Jan 03
***Calling Card System
-- Lead architect for system design that allowed client to evaluate utilizing
VoIP for pre-paid calling card services.
-- Provided marketing analysis, revenue model, financial model, and project
plan for phased implementation.
-- Provided traffic analysis, pricing of telecom usage, and personnel plan.
-- Presented specification and pricing for hardware including VoIP gateways,
access routers, RADIUS authentication server, IVR server, and IP PBX for
call center.
Sapphire Technologies (Contractor) Atlanta, GA
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Mar 00 to Oct. 02
Bellsouth Science & Technology
***Software Developer for ADSL Network Management System
-- Developed fault management software modules for broadband DSL network
management system (NMS) in NetExpert.
-- Interfaced with network elements (Nortel Shasta BSN, ECI Telecom MiniRAM)
using TL1, CORBA, and SNMP (MIBs). Selected and configured SNMP trap
forwarder.
-- Participated in alert standardization design and developed Java routines
for alert subsystem.
-- Participated in SDLC activities: design documents, use case analysis, and
sequence diagrams.
Competitive Advantage Group, Inc. (Independent Contractor) Atlanta, GA
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Feb 00
Fulton Co. Business Incubator
***Project Manager for Telecommunications Infrastructure Project
-- Managed installation of IP PBX system.
-- Provided corporate level, high-tech communications to small companies.
-- Managed the implementation efforts, architectural decisions, component
selection, and testing.
-- Completed network architecture design, DNS configuration,
SMTP configuration, call flow design, station configuration, and voice
mail setup.
Sapphire Technologies (Contractor) Atlanta, GA
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Oct 99 to Jan 00
Consumer Financial Network
***Product Analyst for Web-based Insurance Product
-- Modified software modules for application in C++.
-- Interfaced with product manager, end provider, and call center personnel
to ensure smooth operation and complete customer satisfaction.
-- Enhanced front and back end processes interfacing with Oracle8i database.
-- Monitored daily FTP downloads to end provider and provided client support.
Competitive Advantage Group, Inc. (Independent Contractor) Atlanta, GA
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June 99
***Interactive Website Project
-- Lead architect for design of interactive website that allowed residents to
access county services via browser and kiosk interfaces.
-- Provided personnel and project plan for implementation phase.
-- Developed e-Commerce revenue plan for project.
-- Incorporated data replication (IBM DB2 to Oracle), remote administration,
and clustering for fault tolerance and high availability in system
architecture.
-- Presented specification and pricing for system components including web
servers, kiosk hardware, networking hardware, database servers, and
hardware for networked file storage.
Matrix Resources (Contractor) Atlanta, GA
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Aug 98 to Dec 00
Nikonet ICG
***Project Manager for Automated Voice Broadcast System
-- Lead architect for system that enabled client to expand their suite of
services by integrating voice broadcast technology into an existing fax
and email broadcast telephony platform.
-- Documented functional specification and design for system enhancement.
-- Incorporated IVR, CTI, Informix DBMS in system architecture with
consideration for future integration of speech recognition and speaker
verification technology.
-- Provided specification and pricing for hardware including servers and
Dialogic network interface cards.
-- Managed small team of developers in the integration of voice broadcast
technology into an existing fax and email broadcast telephony platform.
-- Organized development effort, architectural decisions, design, component
selection, implementation, and testing.
-- Coded custom IVR user interface in C on a Solaris platform.
-- Wrote test scripts in Perl and Tcl.
-- Utilized interface routines to Informix database and APIs for Dialogic and
BrookTrout network interface cards.
Long and Associates (Contractor) Rochester, NY
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Jul 98 to Aug 98
Byron Equipment Corp.
***Software Developer for Harvest Yield Monitoring System
-- Enhanced existing GUI and code, and developed new modules in C++.
-- Implemented threaded module to post calibration updates to Paradox
database.
-- Added error handling code to RS-232 communications module.
Competitive Advantage Group, Inc. (Independent Contractor) Rochester, NY
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Mar 98
Sam Asher Computing Services
***System Designer for Third Party Verification System
-- Designed telephony system to process up to 100,000 calls per day.
-- Performed initial component selection and specification.
-- Collaborated with client’s personnel to make key architectural decisions
and refinements.
-- Designed call processing front-end and telephony interface softw |
