Summary of Qualifications
Systems and Data Analyst 3 working with MAXIMO (IBM) software application.
Performed duties including interface between IS department and user community
regarding application reports, analyzing and documenting requirements. Help
sustain the Group MAXIMO 24-hour Help Desk phone line resolving MAXIMO user
application, Actuate report, and system issues. Developed user test scripts and
performed function testing on application and report changes. Recently involved
as Process Improvement focal for Quality Audits which included writing
documentation, preparation for and leading group effort with outside auditors
regarding internal processes, procedures, and standards. Represented IS
department in other projects relating to the MAXIMO application. Reviewed
manufacturer instruction and operation manuals to developed preventive
maintenance job plans as a Preventive Maintenance Administrator. Experience
working with MS Office modules (Word, Excel, Outlook, PowerPoint, Access, Visio),
in addition to MAXIMO, Actuate, REMEDY, ClearQuest, ClearCase, and Toad. Personal
focus on providing quality work, maintaining application integrity, and working
successfully with fellow team members and business partners. 

Participated in several Lean projects as a Facilities Engineer which resulted in
reducing aircraft assembly time and costs on the twin jet line (717), while
improving worker access to aircraft, tools, and materials. 

Staff (Technical Specialist) to Senior Manager of Facilities at Torrance, CA
site. Gathered and reported department goal material, developed presentation
materials to Facilities management, assisted in sensitive projects relating to
plant and resource planning.

Preventive Maintenance Administrator for Long Beach, CA Facilities organization.
Responsible for creating maintenance schedules, developing asset maintenance job
plan instructions, and maintaining record accuracy and integrity. 

Successfully served as Industrial Engineering focal and facilitator for
McDonnell-Douglas Quality Circles, Quality Support Team (QST), Significant
Business Issues (SBI), TQMS (TQM), and Malcolm Baldrige processes. Provided
guidance and support in developing and improving group interaction,
communication, and participation. Developed performance metrics, and reporting
collection methods. Successful in improving organization processes and attaining
organizational and company goals. 

Employment History

2000 to Present
Systems and Data Analyst Level 3 
Boeing IS, Cypress, CA and Puget Sound, WA

1998 to 2000
System Administration 
Boeing Facilities, Shared Services, Long Beach, CA
 
1994 to 1998
Preventive Maintenance Administration
(Facilities Technical Specialist) 
Boeing Facilities, Shared Services, Long Beach, CA
 
1990 to 1994
Staff to Senior Manager 
Boeing Facilities, Shared Services, Torrance, CA
(Facilities Technical Specialist)

1985 to 1990
Senior Manufacturing Engineer 
McDonnell / Douglas, Long Beach, CA
 
1984 to 1985
Industrial Engineer 
Thrall Car Manufacturing, Chicago Heights, IL
 
 
 

Education
Bachelor of Science Industrial Engineering Technology, Purdue University,
Hammond, IN
Associate of Applied Sciences in Supervision, Purdue University, Hammond, IN
Bachelor of Music Education, Indiana University, Bloomington, IN

Communication
Lead IS department through Quality Audits with external auditors providing
necessary information and documentation necessary to meet and pass requirements.
Edited / rewrote IS documentation to current processes and standards. Served as
Subject Matter Expert (SME) for report activity representing department at
implementation meetings, AIWs, user meetings, and liaison between IS, MAXIMO, and
user communities. Developed presentations, graphs, charts for management as a
staff Facilities Engineer. Wrote application and report test scripts for
functional testing of MAXIMO software.

Certifications
Provisional Teaching License, State of Indiana

Customer Service
IS Subject Matter Expert serving on a 24 hour help desk resolving application,
report and system related problems. Liaison between IS, vendor and user
communities identifying, analyzing problems, and assisting problem resolution. 

Lean
Participated in several Lean projects as a Facilities Engineer which resulted in
reducing aircraft final assembly time and costs on the twin jet line, while
improving worker access to aircraft, tools, and materials. 

Quality Processes
Served as Industrial Engineering focal and facilitator for McDonnell-Douglas
Quality Circles, Quality Support Team (QST), Significant Business Issues (SBI),
TQMS (TQM), and Malcolm Baldrige processes. Provided guidance and support in
developing and improving group interaction, communication, and participation.
Developed performance metrics, and reporting collection methods. Successful in
improving organization processes, furthering company involvement in the
processes, and attaining organizational and company goals. 

Awards
LEAN activities awards for twin jet program at Long Beach for reducing assembly
line time and costs.
Group Recognition awards for MAXIMO software implementation at six SoCal sites
(separate installation) and Enterprise MAXIMO installation across sites in the
United States.
 
Memberships
Tau Alpha Pi  *  National Honor Society for Engineering Technology, Purdue
University, Hammond, IN
Kappa Kappa Psi  *  National honorary fraternity for College Bandmembers,
Bloomington, IN