Dana A. Williams
9220 Cedar Street, #2 - Bellflower, CA 90706
(Home)  [Send email to request phone number] 67.9284 - (Blackberry)  [Send email to request phone number] 41.9284

Dear Hiring Manager:

My resume is attached for your review. It will provide the necessary details of
my education and experience. I am seeking an entry level position in Human
Resources.

Throughout my career I have been involved in training co-workers and found that
I was successful in preparing them for their new responsibilities. Furthermore, I
enjoyed the interaction and received a great deal of job satisfaction. Please
review my Knowledge Areas section on my resume to learn more about my training
skills.

I am available for a personal interview any time at your convenience. My cell
number is  [Send email to request phone number] 41.9284 and my email address is I look forward to making a
significant contribution to your organization in the near future.

Best regards,

Dana A. Williams

Dana A. Williams
9220 Cedar Street, #2 - Bellflower, CA 90706
(Home)  [Send email to request phone number] 67.9284 - (Blackberry)  [Send email to request phone number] 41.9284

Seeking an Entry Level Position in Human Resources

KNOWLEDGE AREAS

Administer needs assessments; design schedules for employee training; create new
or research existing training courses to address vital company concerns.
Conduct new employee orientations; complete forms for personnel files and
maintain personnel documentation.
Excellent public presentation and project management skills; determine
priorities and organize work in a manner that assures completion of projects.
Able to effectively communicate with a wide variety of co-workers and serve as
advocate in discussions with management.

PROFESSIONAL EXPERIENCE

Credit and Collections Analyst / American Office Supply (5/07-2/09)
Established collection guidelines and activities; consistently achieved 100%
accuracy; advised and negotiated with customers who had past due accounts and
ensured that payment was received.
Reconciled Aging Reports and made credit decisions; thoroughly researched and
implemented mutually agreeable solutions to customers ' problems or concerns.

Accounts Receivable & Credit Collections Rep. / AMAG Technology, Inc.
(12/99-4/07)
Participated in candidate selection process and provided one-on-one co-worker
training.
Determined credit worthiness by analyzing credit reference requests and
initiated credit references, such as Dun & Bradstreet reports, in setting up new
accounts.
Worked closely with Vice President of Finance, customer service personnel, sales
staff, and Return Merchandise Authority Department.

Accounts Receivable Manager / Steel Horse Automotive (1/89-3/99)
Interviewed and hired new employees, trained and evaluated employees.
Responsible for all Accounts Receivable functions; developed and recommended
policies and procedures; ensured consistent application of company procedures.

EDUCATION / PROFESSIONAL DEVELOPMENT

MBA in Business Administration, University of Phoenix
B.S. in Public Administration, California State University Dominguez Hills
Proficient using Excel, Solomon 7; QuickBooks, MS Word, Outlook, and the
Internet

Dana A. Williams

Salary History

 Credit and Collections Analyst $50,419.20/yr
 American Office Supply

 Accounts Receivable & Credit Collections Rep.
AMAG Technology, Inc. $51,480/yr.

Accounts Receivable Manager
Steel Horse Automotive $43,680/yr.