Giselle Byrne
1452 Harvard St. Unit 3
Santa Monica, CA 90404
Email: 
Mobile:  [Send email to request phone number] 29.8915

OBJECTIVE:
 A challenging career where my sales and business experience, motivation and a
commitment to excellence will be utilized and advanced.

SUMMARY OF QUALIFICATIONS
More than ten (10) years of progressive experience in sales and business;
self-motivated; detail and results-oriented; Functions well independently and as
a team member; multi-tasker.

Professional Experience
JAKKS SALES CORPORATION November 02 - February 09
Sales Assistant to two Vice Presidents of Sales
 ˜ Oversaw the smooth flow of purchase orders, from submission to shipment, of
the third largest toy manufacturer in the United States.
 ˜ Coordinated with international factories to resolve order issues, such as
back orders, lack of inventory, and product substitution.
 ˜ Supported a sales team of 15 at trade shows and conventions.
 ˜ Handled all internal communication for marketing and sales presentations for
large retailers such as PetCo, PetSmart, Walgreens, and Rite Aid.
 ˜ Produced routine and ad hoc sales reports.
 ˜ Point-of-contact for sales inquiries via email or phone.
 ˜ Regularly maintained and updated customer contractsOversaw the smooth flow of
purchase orders, from submission to shipment, of the third largest toy
manufacturer in the United States.
 ˜ Coordinated with international factories to resolve order issues, such as
back orders, lack of inventory, and product substitution.
 ˜ Supported a sales team of 15 at trade shows and conventions.
 ˜ Handled all internal communication for marketing and sales presentations for
large retailers such as PetCo, PetSmart, Walgreens, and Rite Aid.
 ˜ Produced routine and ad hoc sales reports.
 ˜ Point-of-contact for sales inquiries via email or phone.
 ˜ Regularly maintained and updated customer contracts.

HILTON SALES WORLDWIDE March 98   “ March 02
Administrative Assistant to three Managing Directors of Sales
 ˜ Served as liaison between corporate clients and Hilton Hotels for events of
200+ participants.
 ˜ Responded within 24-hours to requests of Fortune 500 companies such as
Mattel, Amgen, Amerisource/Bergen, Tenet Healthcare, etc. for event space
availability at domestic and international properties.
 ˜ Triaged client requests and ensured that issues were resolved in a timely
manner. Addressed routine and ad hoc concerns, ranging from customer service
issues, to contract verbage revisions, to special requests of top-level clients.
When appropriate, ensured an expedient and warm hand-off of issue to the
appropriate staff, ranging from Sales Manager to General Manager.
 ˜ Ensured that client conference and presentation needs (e.g., audiovisual
equipment, staging requirements) were met within budget.
 ˜ Maintained and updated quarterly information on 150+ clients.
 ˜ Generated routine and ad hoc sales reports.

AMERICAN STUDENT ASSISTANCE February 94 - June 97
Specialized Service Representative
 ˜ Processed student loan application in a manner compliant with Federal Student
Loan Programs eligibility, guarantor, and loan requirements. 
 ˜ Researched and implemented weekly policy changes in Federal Loan
Regulations.
 ˜ Addressed student inquiries to ensure they received the loan assistance they
qualify for in a timely manner. 
 ˜ Addressed inter-departmental inquiries regarding student loan services and
matriculation eligibility.

Education
 Continuing education to pursue a degree

Other Interests
Church Volunteer
 Served as a CORE member for St. Augustine Lifeteen. Participated as a volunteer
for troubled youth in the community.

Proficient in Microsoft Office applications

Fluent in written and spoken Tagalog

Avid hiker

References available upon request