REGINA L. HILL
23032 Avis Lane • Hayward, California 94541
510-599-6908 • [Send email using form at bottom]
INFORMATION TECHNOLOGY MANAGEMENT
Application Development ~ Project Management ~ Business Analysis ~ Quality
Assurance
Dedicated technical professional with 20+ years of experience coordinating
solution design, development, testing, and implementation. Track record of
successful leadership, developing and implementing streamlined technology
solutions and mentoring team members on all aspects of technical design and
development. Hands-on software development lifecycle (SDLC) background;
requirements gathering, infrastructure analysis, solution design, testing, and
implementation. Adept at cultivating and managing relationships with team members
and key business stakeholders to align project plans with organizational
objectives.
Enterprise Solutions • Testing Strategies • Cross-Functional Team Leadership •
Risk Management
Systems Analysis • Change Management • Specification Development • Project
Planning • Solution Integration
Release Management • Technical Documentation • Strategic Problem Solving •
Configuration Management
PROFESSIONAL EXPERIENCE
CHARLES SCHWAB CORPORATION, San Francisco, California • 1999-2009
Senior Technology Manager, Software Quality Assurance (2007-2009)
Led dispersed team of 15 onshore and offshore resources through various project
lifecycle phases. Gathered and analyzed functional requirements to develop
technical specifications and create use cases. Prepared formal project plans and
documents detailing development/testing strategies, issue resolution, and risk
management plans. Facilitated cross-functional team meetings. Validated quality
of solution documentation, training content, and testing activities. Directed
functional, regression, stress, and user acceptance testing. Oversaw
configuration management, change management, and release management.
Key Achievements
• Devised strategy that reduced 4 hours of daily setup time for QA testing to
just 5 minutes, cutting 16 mainframe jobs down to just 2.
• Monitored and fine-tuned server performance for high-volume transaction
environment processing 75K trades daily with more than 7K concurrent Internet
users supporting 7M clients with more than $1T in financial assets.
Senior Software Engineer (1999-2007)
Directed 5-person in-house team plus offshore resources in design, development,
and testing of Java-based, multi-tier Schwab Cashiering platform in MVS
Mainframe/UNIX/Linux and WebSphere/XA environment. Oversaw planning and execution
of load testing. Coordinated application tuning, rollout, support, and training.
Managed product releases and version control. Prepared detailed technical
documentation.
Key Achievements
• Developed and launched successful enterprise solution impacting global
financial operations, supporting 10K users in check processing, journal entries,
as well as domestic and international wire transfers across 400+ branches with
nearly 2K concurrent users monitoring $1T in assets.
• Enhanced application search functions in 90M-record online database to reduce
processing response times from 30 seconds to less than 5 seconds.
• Designed and supported COBOL APIs for Schwab.com IRA system, training 5
quality assurance testers to validate and enhance IRA platform.
REGINA L. HILL
• Page Two •
510-599-6908 • [Send email using form at bottom]
AUTOMATIC DATA PROCESSING (ADP), San Ramon, California • 1991-1999
Senior Software Engineer III (1996-1999)
Served on application development team, interfacing with project managers and
business analysts to design, develop, test, implement, and support Windows-based
client-server body shop management solution. Coordinated team of 2 quality
assurance testers in design and execution of functional and regression testing.
Prepared use cases and object models based on detailed end-user inputs.
Documented design solutions. Assisted with work sessions and code reviews.
Provided advanced-level support for various business disciplines.
Key Achievements
• Directed coding of 25 distinct software version releases at 5 major insurance
companies, executing WinRunner batch scripts for daily error reporting and
problem resolution.
• Assessed commercial off-the-shelf (COTS) automation testing software and led
coding of automated test scripts for regression testing to streamline testing
cycle times.
Senior Programmer Analyst (1991-1996)
Collaborated with technical teams to validate specifications with functional
requirements, to design solutions, and to perform code reviews for development
and enhancement of automotive component inventory database. Prepared design
documentation for internal/external use across all project phases.
Additional experience as Senior Programmer Analyst with Advertising Checking
Bureau, as Computer Programmer with the United States Army Corps of Engineers, as
Assistant IT Operations Supervisor with Franklin Resources, and as Computer
Operator with Sonitrol Security Systems.
EDUCATION & TRAINING
Bachelor of Business Administration in Computer-Based Management Information
Systems (MIS)
Howard University, Washington, D.C.
Professional Development
.NET Framework ~ Software Testing & Quality Assurance ~ Lifecycle Project
Management Methodologies
Team Facilitation ~ Consensus Building ~ ClearCase ~ Java ~ JavaScript ~ XML ~
DB2 ~ Microsoft Project
UNIX Shell Scripting ~ ChangeMan User Training ~ IBM MQSeries ~ J Advanced
SELECTED TECHNICAL SKILLS
Operating Systems: Microsoft Windows, UNIX, Linux, MVS/ESA, MVS/XA
Languages: Java, JavaScript, .NET, XML, XSL, HTML, CICS, JCL, TSO, ISPF, SDSF,
ROSCOE, PowerBuilder, COBOL APIs
RDBMS: SQL Server, Oracle, DB2, CA Datacom
Platforms: IBM WebSphere, IBM MQSeries, WebLogic, WASD 5.0, Microsoft SharePoint
Server
Tools: EJB, Rational ClearCase, Rational ClearQuest, Microsoft Project, UMT,
Jprobe, LoadRunner, WinRunner, QTP, Silk, Xpediter, Remedy, ChangeMan, Visual
SourceSafe, PVCS, Mantis, Debug, NDM, GEN/ANT, OpenSource, Rational Unified
Process (RUP)
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