Joseph C. Chen

3552 Normandy Way, Rowland Heights, CA 91748
Cell Phone: 714-655-9026 Home:  [Send email to request phone number] 07-9121

SUMMARY

Information technology professional with extensive programming experience for
both online and batch. Experienced in all phases of application software
development and maintenance in the private and public sectors. Skilled in
business application planning, analysis, architecture, testing, and implementing
with multiple platforms. Have worked in manufacturing, logistics, payroll, sales,
benefits, finance, and accounting in the area of Database application
programming, Client Server/PC applications and Enterprise applications. Team
player and leader with strong analytical and technical skills. Interacts with
end-users to define the requirements, capture & organize information needed to
develop a new system. Comfortable in communicating effectively with people at all
organizational levels. Knowledge of .NET applications, Visual Basic, SQL server.


TECHNICAL SKILLS

Software and Database: 
Z/OS,CICS, XPEDITER, DB2/SQL, IMS/DB, File-aid, SAR, SAS, MVS/ESA, TSO/ISPF,
IEF, FOCUS, QMF/SPUFI, PANVALET, Librarian, ENDEVOR, Remedy, JCL, IBM Utilities,
Job/Scan, Microsoft Access, Microsoft Excel, Microsoft Project, Microsoft Word,
Microsoft Exchange, Microsoft Outlook, GroupWise, Lotus Note, Changeman,
Starteam, Snagit, FTP,RACF,NDM, ORACLE, Crystal Reports, SQL servers.

Languages: COBOL/COBOL II, EASYTRIEVE, JAVA, HTML, ASP, VB script, SQL 
Methodologies: SDLC, DFD 
Development Tools: IEF, TELON 
EMPLOYMENT HISTORY

KAISER PERMANENTE , Pasadena, CA 2005 - 2009
Senior programmer/ business analyst
Worked in the National Finance/General Ledger(GL) group. Maintained packaged
application and inbound/outbound interface support for all Kaiser regions in an
Enterprise application environment. 
 * Gathered and developed business data and requirement to write technical
design document for new interface program of Enterprise Hierarchy Utility system
 * Assisted management to gather, analyze data access authority for all team
members using RACF in order to meet Kaiser compliance requirement 
 * Communicated with business users daily and conducted meetings to review
business needs and processes so that data can be extracted and organized from
database for the end-users.
 * Researched and identified program and information for internal GL system.
Exercised
Change Management process to ensure quality control on GL production release
deployment
 * Validated and resolved complex production data issues including system
performance evaluation and upgrade testing. 

COUNTY OF RIVERSIDE, Riverside, CA 2001 * 2005
Application developer
Supported business users on project planning, analysis, research, design,
specification, code and quality assurance, implementation in DCSS/Starkids
Consortium (Child Support system) with 3rd party software (AMS) package using
COBOL, CICS, IMS. Programmed and maintained various applications including
management reporting, financial reporting, case management, welfare and
enforcement to ensure welfare payments processed on time and accurately.
Implemented change control process in Remedy environment.Converted information
from Attachmate macro to Rumba script for the Case Management system to enhance
the system performance. 

FARMERS INSURANCE, Los Angeles, CA 2000 - 2001
Senior Programmer
Worked for the Claim Computer system(FACTS) group. Analyzed, designed, coded and
unit/model test on-line and batch programs in CICS/IMS environment. Supported
Insurance Claim tracking system to automate and save the manual processing cost.


AJILON IT CONSULTING, Los Angeles, CA 1998 * 2000
Senior Consultant -Nissan North America
Performed analysis, design, created specification, fixed program and system test
for Sales/Distribution systems in DB2/CICS/COBOL environment. Tested JCL and
program to resolve the Y2k issues. Interfaced with DBA and converted DB2 tables
using Natural script to validate results. Developed, tested and implemented
backup and recovery strategy. Conducted weekly meeting to meet users ' and
management 's requirements for the project and issues. 

CCD ONLINE SYSTEMS, Arcadia, CA 1997 * 1998
Senior System Analyst
Managed Y2K toolset release testing and code conversion. Duties included the
preparation of test plans, cases, scripts, validation, and the resolution of
future release issues. Performed inventory of source code assessment, impact
analysis, code renovation of Y2K engagement. Promoted and marketed CCDY2K toolset
and customer issues support. 

KAISER PERMANENTE, Pasadena, CA 1997
Senior programmer/analyst 
Participated to develop and support Payroll/Timekeeping system using
IEF/Coolgen(CASE tool) with DB2 in Client/Server environment.Analysis, design and
code, test IEF on-line and batch COBOL programs to implement the system.
Coordinated and supported weekly payroll reconciliation process. 

CAP GEMINI AMERICA, Portland, OR 1994 * 1996
Senior Consultant 
Performed technical design, development, unit test accounting application
programs in the CICS/COBOL/DB2 environment. Also supported Terminal Expense
System, Driver Management System as well as On-line Labor and Parts system. Tasks
included convert data from MS ACCESS to mainframe. Designed and developed
COBOL/CICS/DB2 on-line and batch programs, interfaced with users to implement the
Parts system. 

EDUCATION

Master of Science in Computer Science
Texas A&M, Commerce, TX

Bachelor of Science in Business Administration
National Cheng Kung University, Tainan, Taiwan

 CERTIFICATES

 Advanced IT management - Cal State Ponoma 
 Introduction to HTML * eClasses.Org
 Introduction to SQL * eClasses.Org
 Programming in JAVA * eClasses.Org
 Beginning Microsoft VB 6.0 * eClasses.Org
 Introduction to ASP * eClasses.Org