CHRISTOPHER J. BUCKLEY
1037 W Balboa Blvd [Send email to request phone number] 72-3314 (C)
Newport Beach, CA 92661
Linkedin Profile: http://www.linkedin.com/pub/chris-buckley/b/386/b33
DIRECTOR/SENIOR MANAGER PROGRAM/PROJECT MANAGEMENT
Driven, analytical new product management and development professional with 20+
years experience in technology, internet, software, and manufacturing consumer
products and services. Performance Award Winner with MBA, PMP, and NPDP with
history of delivering multi-million dollar products to market on-time and budget
driving success of new product lines and businesses. Creating competitive edge by
leveraging leading edge business and technical skills, innovating solutions and
influencing positive change across the company. Excellent facilitative leader
with a track record of creating high functioning teams, even when taking over
poorly run teams, to drive optimum outcomes for specific projects with team
member and manager commendation. 12 years vendor management experience (joint
schedules, risk, cost, scope, account management) with internationally
distributed engineering teams. Process development champion with Sprint and Boost
Mobile implementing best practices. Experience in Request For Proposal (RFP) with
management creation of requirement through vendor selection.
Key competencies include:
* Leadership * Vendor Management * Problem Solver * Written / Verbal
Communication * E-Commerce
* Strategic Focus * Matrix Management * Process Development * Analytical
Skills * Project Management
* Program Management * Product Management * Risk Management *
Competitive Analysis * Scope
* Quality Assurance * Software * Internet * RFP/RFI * Program
Management Office (PMO) * Financial
* Telecommunications * Customer Requirements/Needs * QFD * Product
Lifecycle * Business Case
PROFESSIONAL EXPERIENCE
SPRINT * NEXTEL CORPORATION, Kansas City, KS 1996-2008
(A $40 billion telecommunications services provider)
Senior Project/Program Manager, Boost Mobile, Irvine, CA (2006-2008)
Lead new programs or highly complex, new projects initiatives from project
definition through launch. Generated executive status reports. Performed project
valuation planning for new project initiation.
* Awarded company wide Full Throttle Award for complex launch of
industry first social networking application Boost Loopt
* Program Managed Boost Music Program and Value Added Services Program to
* Lead innovative e-commerce Boost Live 2 (a new, improved Boost Sales
website) resulting in increased sales and customer satisfaction
* Lead Boost Navigator application to provide strategic advantage with
improved personal navigation
* Lead Value Added Services Portfolio team to improved communications, manage
strategy & status.
* Assisted Boost Project Management Office formation and refinement to assure
that the time to market needs were balanced with the best practice process to add
value to maximize quality and repeatability.
Senior Project/Program Manager, Sprint PMO, Overland Park, KS (2002-2006)
Lead new programs or highly complex, new projects initiatives from project
definition through launch. Generated executive status reports. Project valuation
planning for new project initiation.
* Program Managed Customer Relationship Management Program ($18M) that
increased effectiveness and maximized return for Sprint Customer Retention
Marketing budget.
* Led 3G Mobile Client Architecture Program ($11M) with industry best utility
which enabled Sprint to download urgent updates to customers over the air saving
costs and increasing customer satisfaction.
* Identified accelerated methodology for completing Project Management
Professional (PMP) certification and demonstrated successful performance
* Facilitated PMI-certified Project Management Seminar at Sprint for 100
participants across enterprise to provide ongoing PDUs credits for cost effective
Sprint PMP Training with positive employee feedback.
CHRISTOPHER J. BUCKLEY [Send email to request phone number] 72-3314 PAGE TWO
SPRINT * NEXTEL CORPORATION (continued)
Group Manager, Sprint PCS.com Mobile Portal, Overland Park, KS (2001-2002)
Directed strategy, selection & procurement of content for Sprint Mobile Portal
Internet initiatives.
* Crafted Sprint PCS Mobile Portal strategy/vision to maximize business units
Investment return
* Defined and scoped all Mobile Portal releases to satisfy strategic
objectives to meet revenue objectives
* Managed preparation of highly valued executive level Operational Reviews for
Internet Data Services
Group Product Manager, Portal Strategy and Development, Kansas City, KS
(1999-2001)
Directed strategy, selection & procurement of broadband content for high speed
Internet initiatives
* Awarded special Management retention package during Worldcom merger with
Sprint as incentive to stay with Sprint through transition
* Account Manager for Earthlink in management of Sprint portal requirements
maximizing Sprint return
Group Product Manager, Broadband Content, Kansas City, KS (1998-1999)
Directed selection and procurement of broadband content for Sprint 's high
speed Internet initiatives
* Identified trial content providers for Sprint Broadband Trials (MSNBC,
Broadcast.com, Mediastation, ABC, ESPN, Fox Sports, and Heat.Net) & associated
$2.2 million budget
* Launched 41 content providers onto Sprint ION Personal Start Page to
highlight service performance.
Project Manager, Sprint Internet Passport, Kansas City MO (1997-1998)
Matrix Managed cross-functional teams in design, creation and on time launch for
consumer internet services
Product Manager, Sprint Internet Passport, Kansas City, MO (1996-1997)
Led strategy, selection & procurement of Internet browser and personalization
products meeting cost targets.
INTEL CORPORATION, Santa Clara, CA 1995-1996
(A $38 billion semiconductor manufacturer)
Financial Analyst, Portland, OR
Managed financial analysis, business cases development, contract assessment for
new products launches
PDA ENGINEERING, Costa Mesa, CA 1989-1993
(A $25 million developer and marketer engineering software products.)
Software Process Engineer / Quality Assurance, Costa Mesa, CA
Managed software development process for achieving industry software
certification improving coding quality
EDUCATION
MBA, University of Michigan, Ann Arbor, MI
Master 's Certificate in Project Management, George Washington University,
Washington, D.C.
10 courses completed towards MS * Computer Science, California State
University, Long Beach
B.S. Mechanical Engineering, Kettering University, Flint, MI
PROFESSIONAL DEVELOPMENT/ AFFILIATIONS
* Project Management Professional (PMP) * Project Management Institute (PMI)
* New Product Development Professional (NPDP) * Product Development and
Management Association
* Member, Project Management Institute
* Member, Product Development and Management Association
TECHNICAL
MS Word, Excel, PowerPoint, MS Project, Visio, HTML, Unix, Basic, C/C++, Visual
Basic
|