SKILLS
Administrative Support Technical and analytical skills
Time Management Oral and written communication
Supervision Microsoft Office 2003 (Word & Excel)
Lotus Notes Microsoft Word Processor
Typing 50 wpm Gregg Shorthand
10-key operation by touch Operate copiers, faxes and scanners
PROFESSIONAL EXPERIENCE
Advantage Staffing Group, Temporary Agency
9512 Alcott
Los Angeles, CA 90035
Data Entry at USC Credit Union in Los Angeles
Achievements:
Symatar Software
Check Systems Software
Auditing students accounts
Responsibilities:
Assist vault supervisor and tellers, input data onto Symatar for check systems
and identity check printout and insert in signature cards, input data in Excel
2003 for express deposit box log, audit Traveler's and Gift Cheques, verify
tabulated Raddison money bags for carrier pickup, assist tellers in audit of
checks cashed daily, maintain and file documents for signature cards and pulled
closed account signature cards.
os Angeles County Department of Health Services
May 6, 1973 through January 16, 2006 (Retired)
Positions held 1)Typist Clerk, 2)Stenographer, 3)Secretary III, Senior Secretary
II and 4) Departmental Personnel
Achievements:
Supervise, assign and evaluate performance
Advanced to Stenographer by completing coursework of Gregg Shorthand
Participant in developing Mission Statement for LAC+USC Human Resources
Department
High quality and quantity of work assignments with minimum supervision
Developed customer-friendly macros form letters for disciplinary actions used by
Personnel Officer and his staff.
Medical Transcibing for Pulmonary Physiology Laboratory (USC)
Responsibilities:
Typist Clerk: Typing, filing answering telephones
Stenographer:
Transcribe from dicta phone of doctor's diagnosis in pulmonary physiology lab.
Take shorthand dictation as assigned from stenographer pool for staff of six
transcribe minutes of meetings, memos, letters, develop forms, reports, answer
and screen telephone calls, take messages, and filing.
Secretarial Series:
Secretary to Administration, manually type cost appeal letters for health
insurances, budgets for fiscal year, work production reports, use various word
processors and copying machines, answer telephones, take messages and filing.
Secretary to Personnel Officer, enter data in Word Perfect and manual type
letters, memos, forms. Develop macros in Word Perfect for standardized language
for disciplinary and grievance letters for four Head Personnel Technicians to use
(instead of handwritten drafts), schedule and setup meetings for grievance and
appeal hearings, take minutes of meeting in shorthand, proofread all written
letters and memo prior to Personnel Officer's signature, review incoming mail and
distribute, and separate mail as Urgent to less urgent for Personnel Officer's
attention, draft letters in response to urgent mail for hospital employees or
managers for Personnel Officer's signature, answer telephone and take messages.
Personnel Series:
Accept, reject, review applications for hire based on minimum requirements, send
notification of exams, schedule examining rooms, proctor written, oral, typing,
and shorthand examinations. Develop job analysis by meeting with managers to
obtain key knowledge and skills for positions standard examination not created.
Prepare and attend job fairs, supervise Examination Unit staff of 4, interview
for hire, assign duties, maintain time of employees, resolve problems and
complaints prior to grievance. Met and consult with applicant and manager to
resolve their complaint of a score they appealed, inform clients of how they can
take charge of their career movement, ensure all policy and procedures are in
compliance. Input applications onto Lotus Notes, develop and maintain reports in
Excel, meet with managers and staff for training, input in developing an exam for
vacant positions.
EDUCATION:
Los Angeles Southwest College
Major: AA in Law/Accounting
Began: Sept. 2, 2008
Kaplan University (On line)
Major: BA in Paralegal Studies
Began: June 17, 2006 through February 23, 2007
Coursework completed:
Los Angeles Trade Technical College
Major: PBX Operator/Office Procedures/Secretarial Science
Began: 1971 though 1980 (days to nights)
Completed 60 units
Manual Arts High School
Major: Art
Graduate June 1971 diploma
References upon request
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