Objective:
 

Helpdesk, System Admin


Work Desired:Full Time - Permanent
Citizenship:US Citizen
Resident Of:State: California - Area Code: 714
Willing To Relocate:No
Posted By Candidate:09/10/08
Experience:More than 3 years of work-experience
Technical Skills:MS, AS400 OS400, SPSS, LAN/Networking, Computer Hardware, System Administration, Project Management, TCP/IP
Work Experience:
John Daniel Kasten, PhD.
1411 East Central Ave. Fullerton, Ca. 92831
 John.Kasten@InBox.com 
Messages Home  [Send email to request phone number] 71.2154

EXECUTIVE SUMMARY

A progressive Senior Hands-On IT/Psychology Research Professional with 25+ years
experience in various arenas of the systems industry and applied Psychology.  A
highly motivated and resourceful individual with excellent interpersonal, project
management, problem solving skills and verbal abilities.  A displayed strength in
the areas of conceptualization, statistical research, business and technology
research, application design, system automation and problem analysis. A
demonstrated achiever with exceptional knowledge of computer and human systems.
Adept in the acquisition of new concepts, working under pressure, and
communicating ideas clearly and effectively. Extensive computer experience
includes but is not limited to Retail, Medical, Manufacturing, Marketing, and
Consulting.  Proficient in research, team building, program evaluation, design,
analysis, testing, project management, training and documentation. A dual
industry and educational background in IT and Psychology affords the opportunity
to blend the human aspects with the automated in order to form a cohesive
structure within any arena. 
 
ADDITIONAL EDUCATION

2007 California State University Fullerton, Network Tech Certification. The
course consisted of 160 hours of lecture and hands-on instruction totaling 16.0
Units.  The five modules covered a broad range of advanced topics across crucial
areas of computer hardware, software, networking, operating systems and security
systems. The course included both lecture and lab modules.  This course was
designed for preparation for five certification exams: A+, Network+, CCNA, MCP,
and Security+.  

ACCOMPLISHMENTS

 Patent Pending for Bio Medical Data Acquisition System (Hardware &
Software Analytical Processes). 
 Development of 5 year IT Vision & Corporate Strategies documents and
budgets.
 US and Offshore software development and Project Management with TATA.
 Microsoft Contract Negotiation and Software Compliance.
 Network Communication including VOIP and POTs Telco Service
Negotiation, procurement and deployment.
 VOIP Selection and Deployment.
 Primary Corporate Technologist for Emerging technology including;
research, statistical analysis, technology reviews, evaluations, designs, proof
of concept, recommendations, initial implementations, program management and
deployments.
 Designer, Implementer and Administrator of Marketing Department’s 1+
Terabyte SAS AIX RS6000 installation.  
 Designer of Burden of Proof Tax Exempt System.
 Security Administrator for thousands of profiles, Payroll/HR security
and security reviews.
 Third level Technical Support, Configurations, Version Migrations and
Middleware including; Thinview, Apache, WebSphere, Lawson, Trailblazer EDI and
Lotus Notes on a 24way IBM 890 AS400 4 partition LPAR system with over 2+
Terabytes of (DASD) operating at V5R2 on a 7/24 basis. 
 Responsible for daily POS PLU updates, POS systems, Flash and Daily
Sales including over 6,200 computers/devices in 450+ retail chain locations in
the US and Canada.
 Corporate RF infrastructure and security and corporate
telecommunications infrastructure.
 SKILLS

 15+ years Applied Psychology and 15+ years of increased
responsibilities in the IT industry.    
 Highly evolved people skills and team focused approach benefiting from
dual industry experience in Psychology and IT.
 Experience that utilizes computer knowledge, organizational abilities,
strong people skills and business experience.
 Demonstrated ability to thoroughly and effectively analyze and define
business issues.

COMPUTER SKILLS

SYSTEMS:	AS400, AIX, MS & MS/XPE, POS Servers, RF AP/Devices, Unix, Novell 
APPLICATIONS:	MS Suite, SPSS, SAS, Apache, Lotus Notes, Aldon CMS, JDA,
TrailBlazer EDI
PROGRAMMING:	SPSS, BMDP, SAS, STATA, Basic VB, CL, RPG, HTML, Batch, AIX/MS
Scripting
      
EDUCATION

Bachelor of Arts; Experimental Psychology						
California State University Fullerton, Fullerton, C.A. Concentration in
Experimental Design; Graduated with Honors. Dean’s List & Honors Program.

Masters of Arts; Clinical Psychology						
California School of Professional Psychology, La Jolla, C.A. Concentration in
Clinical Psychology & Research Design/Statistics.G.P.A. 4.0

Doctor of Philosophy; Clinical Psychology						
Professional School of Psychological Studies, La Jolla University, San Diego,
C.A. Concentration in Clinical Psychology Minor Research Design/Statistics;
G.P.A. 4.0

MILESTONES

See MILESTONES Attachment.

PROFESSIONAL HISTORY

Kasten Enterprises, Fullerton, California
8/2005 to Current 	 
Owner

Major responsibilities; Computer, Fire, and Electrical Systems Consulting and
Project Management

Journeyman Orange County Local 441 International Brotherhoods of Electrical
Workers

HIGHLIGHTS: 
 Foreman Symantec Corporation Fire/Low Voltage - Culver City, Union 
 Residential/Commercial Electrician – Orange County, Non-Union  
 Mercer Advisors, Scottsdale, Arizona
9/2004-7/2005
Director of Information Technology (Acting CTO) 

Major responsibilities; Development of 5 year IT Vision & Corporate Strategies,
IT Budget years 1 through 5, Microsoft Contract Negotiation and Software
Compliance, Network Communication including VOIP and POTs Telco Service
Negotiation, procurement and deployment. Corporate hardware/software selection
and deployment. US and Offshore software development. Focus groups, software
specification and development of user specifications.  

HIGHLIGHTS: 
 Development of 5 year IT Vision & Corporate Strategies documents and
budgets.
 US and Offshore software development and Project Management with TATA.
 Microsoft Contract Negotiation and Software Compliance.
 Network Communication including T1, VOIP and POTs 
 Telco Service Negotiation, procurement and deployment.
 VOIP Selection and Deployment.

New York City - School Construction Authority (SCA), New York, NY. 
7/2004 - 9/2004
Senior Statistical Research Analyst 
Consultant - Spherion 

Major responsibilities; Statistical Analyst in charge of analyzing NYC School
Construction budget of 11.5 billion dollars.

HIGHLIGHTS: 
 Analysis of financial data across multiple distributed data warehouses
systems and Operating Systems to prepare an 11.5 billion dollar budget and
accompanying publication.
 Oracle, XML, Access, Excel, and RTF data consolidation, modeling and
mining using SPSS.

Linens N’ Things Inc. Clifton, NJ.
1997- 6/2004
Manager of Advanced Technology

Major responsibilities: Corporate Emerging technology as Primary Corporate
Technologist, Research and Analysis (SPSS, SAS), Hardware/Software Reviews and
Evaluations, Proof Of Concepts and Recommendations, Corporate Security, Annual IT
New Store Budget, New Store Rollouts and Store Upgrades, Capital Purchases and
Reconciliation, Contract Negotiation, Lease Management, Staff Management and
Performance Reviews.  Committees: Telco, RF and Disaster Recovery. 

HIGHLIGHTS: 
 Designer, Implementer and Administrator of Marketing’s 1+ Terabyte Data
Set SAS AIX RS6000. 
 Designer of Tax Departments Burden of Proof Tax Exempt System.
 Designer, Implementer and Administrator of Store Systems RF technology
infrastructure and AS400 connectivity.
 Designer Corporate Kiosks and Management of 450+ Gift Registry Kiosks.

 Design and programming of backend automation software for AS400 device
and user creation, configuration, updates and security.
 Responsible for daily POS PLU updates, POS systems, Flash and Daily
Sales.
 Responsible for over 6,200 computers in 450+ retail chain locations in
the US and Canada.
 Configurations, Version Migrations of a24way IBM 890 AS400 4 partition
LPAR V5R2 system with 2+ Terabytes of (DASD)
 Trailblazer secured FTP/EDI selection, configuration. Lawson, WebSphere
and Thinview web server installation & configuration.
 Responsible for preparation of Documentation and Training Videos for
IBM Deployment Staff and Outsourcing Contractors. 
 Management of overall Lucent Technologies phone system, voice mail and
Store Locator and corporate telecommunication lines. 

I-Net, Bethesda, MD
1996-1997
Linens N’ Things - Melville Project
Senior Network Engineer / Local Project Manager

Major responsibilities: Hands On Project Management, Network Redesign and
Documentation, Server Installation, Helpdesk Documentation.

HIGHLIGHTS:  
 Staff management of up to 10 engineers.
 AS400 Network Redesign and LAN, WAN and Intranet integration. 
 Remote Access, Fax, Proxy, Internet / Intranet, Mail Servers; Modem
Pool Configuration; IP and DHCP design. 
 Helpdesk Support and Software Testing.

I-Net, Bethesda, MD
1995-1996
GAB Robins North America, Inc. ACES Project: Implementation of Local and Wide
Area Networking (LAN/WAN) 
Senior Network Engineer/Project Manager 

Major responsibilities: Managing key project areas; Contract Negotiation,
Inventory Control, Monthly Billing and Staff Education.  

HIGHLIGHTS:  
 Staff management of up to 20 engineers.
 Designed Hypertext Expert System Helpdesk utility, Designed Automated
Configuration Deployment Server and SMS 
 Novell 3.12 migration to NT 3.51 & 4.0, Software and Hardware
evaluation, testing and recommendations. 

Southern California Telco, Yorba Linda, CA
1994-1995
Sales Manager

Major responsibilities: Design/Programming of large telephone systems,
Enterprise network cabling. 

HIGHLIGHTS:  
 Design, sales and installation of telephone systems, computer network
cabling. 
 Managed all Telco design/procurement processes relating to POT through
Tl lines.
 Hot Topics Corporate Office and Distribution Center


 Compu-Psych:  Research & Computer Systems, Fullerton, CA
1992-1994
Owner: Consulting firm specializing in Statistical analysis (SPSS, BMDP, STATA),
Computer Modeling, Research Design, Application of applied research, and Expert
Systems design. 

Major responsibilities: Primary Researcher and Statistician 

HIGHLIGHTS:  
 Statistics analysis and computerized implementation of applied research
and software development using Expert Systems. 

MyoDiagnostics. Culver City, CA
1990-1992
Owner/Chief Operations Officer

Major responsibilities: Chief Software Designer and Statistician; Management of
employees and production.

HIGHLIGHTS:  
 Development of training and certification program for medical
personnel.  
 Co-Designer of a computer base Bio-Metric data acquisition system, Data
Analysis System, and Automated Report Generation based on the principles of
Biofeedback to test and ascertain status of individuals applying for disability
as injured or malingering. Successfully used in Judication. Statistical Analysis
(SPSS, STATA). 
 Holder of Patent Pending on Hardware and Software Process.

Compu-Psych: Computerized Testing and Reporting, Fullerton, CA
1978-1990
Owner: Consulting firm specializing in Statistical Analysis, Computer Modeling,
Research Design, Application of applied research, Expert Systems design,
Development of  computer software programs to assist the practicing Psychologist
with computerized administration of psychological testing, client diagnosis,
clinical data interpretation, automated scoring and report generation using
Expert Systems. Individual and Group Appointment Scheduling and Client Billing,
with integrated tracking of treatment and client progress. Office Management. 

Major responsibilities: Primary Researcher Statistician (SPSS, STATA, BMDP) and
Program designer.


ACADEMIC AND RESEARCH

22 continuing education classes involving Computer Software, Networking or
Psychology (1986-2006)
12 professional publications and or lectures from (1983-2005) 
Honors Project Sensation and Perception Robotic Modeling (1979), California
State University Fullerton, Fullerton, CA

CERTIFICATIONS 

Network Tech Certification	2007
California State University Fullerton, C.A
A+ Certification		2008
Network+ Certification		2008
Cisco Certified Network Associate
Microsoft Certified Professional Certification	2008
Security+ 

Certified Network Engineering	1995
Fullerton College, Fullerton, C.A; President’s List 

IBM AS400 Certification, New York, N.Y.  
iSeries System Operator Workshop
iSeries Advanced System Operator Workshop
iSeries Security Concepts and Implementation

IBM AIX Certification, Parsippany, N.J.
AIX System Administration
AIX Advanced System Administration

Citrix Certification, New York, N.Y.
Citrix Administration
Citrix Advanced Administration

 

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