Robin E. Davis
                                                                2100 West Texas
St.  Apt.  120
                                                                Fairfield,  CA 
94533
                                                               Home: 
 [Send email to request phone number] 22-3828
                                                               Cell:    
 [Send email to request phone number] 90-2173


                                                                   
                            Professional  Exprience:

                           09/98-03/02:  Providian Financial:  Fairfield  CA 
94533
                                               Credit Specialist Representive

                                          > Received and placed calls to
customers,determine customers needs
                                          > Collected on passdue accounts
                                         > Assisted in side by side training
program
                                         > Multi-task skill, good problem,
customer de-esclation
                                         > Ability to manage multiple
responsiblities and work under presure
                                         > Professional customer service skills
                                         > Ensure all jobs was running within
company standards
                                         > Performed stocking and inventory,
maintain a accurate report

                                           Highlights of Work Experience:

                                       > Developed excellent writing and verbal
skills
                                       > Ability to communicate with upper
management
                                       > Professional customer services skills
                                       > Received numerous awards and
recongnition by consistently exceeding company goals
                                       > Communicated with customers and
esculated customers issues on a daily basis
                                       > Worked closely with all departments in
order to provide 100% customer satisfaction
                                       > Data entry

                                      Employment History:


                                     1996-1998: Floor Supervisor/Customer
Services Carlton Cardss Solano Mall Fairfield CA
                                    
                                     1989-1996: Photo Tech/Assistant Manager Fox
Photo Solano Mall Fairfield CA
                                    
                                     1986-1989 Assistant Manager Thom McAnn
Shoes Solano Mall Fairfield CA

                                     Technical Skills Ms Word/Excel Data Entry
Systems

                                     Windows 98 Fedora

                                     Education: Vanden High School