JOSEPH MERRITT
2181 N. Tracy Boulevard #102
[Send email using form at bottom]
Tracy, CA 95376
Objective To utilize and expand my current skill set through the oversight,
planning and development of technology projects using creative technologies that
meet the demands of today's constantly changing and fast-paced business world.
Work Experience
Independent Contractor – Tracy, CA 2004 – Present
Contract: Computer Consultant, 4 years
Providing technical support for users of windows based computer systems.
Technical assistance provided for the following: 64-bit personal computer
systems, 802.11 a/b/g routers (MIMO) system updates and general IT issues.
Hardware: IBM based personal computers
Software: Microsoft Windows device drivers, Norton Ghost, Partition Magic
Contract: Technical Support, 6 months
Provided support to users of the ThomsonNOW online learning system.
Provided assistance for the following: internet browser configuration, Java
environment settings, internet connectivity and online account management.
Directed full time employees to follow up on mission critical issues as
discovered.
Hardware: IBM based personal computers
Software: Firefox 1.5, IE 6.0, Java 1.4.2, Perl
Intel – Santa Clara, CA (work location Hillsboro, OR) 2001 - 2003
Intel is the worldwide leader in the development, manufacture and supply of
microprocessors, devices and applications for computer systems.
Enterprise Platform Group, 2 years
Software Quality Assurance Engineer
Analysis of software for usability and functionality per developer design
specifications.
Black box testing of 32-bit enterprise server DOS and UNIX system update tools
for compliance with developer and IPMI 1.5 specifications.
Hardware: IBM based personal computers and enterprise platform servers
Software: FTP, Intel FWPIA Update/FRUSDR utilities, Microsoft Office, Norton
Ghost, Partition Magic, TCP/IP, Telnet
Develop application to replace SQA automation tool.
Converted WinRunner automation script to C. This test harness utilized language
parsing logic using a predefined and expandable set of configuration files.
These enterprise servers represent billions in worldwide revenue to the
corporation.
Hardware: IBM based personal computers and enterprise platform servers
Software: C, FTP, FWPIA/FRUSDR utilities, Microsoft Office, Norton Ghost,
Partition Magic, TCP/IP, Telnet
Internet Tablet Organization, 1 year
Test wireless device for compliance with browser standards.
Submitted thorough system defect descriptions in PVCS Tracker. Delivered the
products status to the president of the organization and his superiors.
Hardware: IBM based personal computers
Software: FTP, Internet Explorer 6.0, Netscape Navigator 5.5, Microsoft Office,
Norton Ghost, Partition Magic
Savvion – Santa Clara, CA 2000 - 2001
Savvion is the pioneer and leader in business process management (BPM) and
provides software and services to some of the world's largest and most respected
corporations.
Quality Assurance
QA Engineer, 1 year
Provide analysis of e-commerce application for usability and functionality.
Black box testing of Savvion's Java based Internet e-commerce software. Provided
support for both Windows and UNIX based systems.
Hardware: AIX,IBM based personal computers, Solaris
Software: HPUX, UNIX, Apache 1.3.9/1.3.12, NES 3.63/iplanet4.1, Allaire Jrun
2.3/3.0, Apache Jserve 1.0
UOP Internship Program
Department of Fish and Game - Stockton, CA
Database Software Developer/Analyst, May 1999 - August 1999
Developed custom reports and administered Microsoft Access database under the
direction of a senior biologist. Rating: Excellent
Education
UNIVERSITY OF THE PACIFIC - Stockton, CA August 1997 - December 1999
BS (Honors) in Computer Science, GPA 3.5 (3.9 in C.S.), Top graduating student
College of the Pacific, Fall 1999
DIABLO VALLEY COLLEGE - Pleasant Hill, CA January 1993 – June 1995
AA (Honors) in Computer Science, GPA 3.9 (4.0 in C.S.)
References Available upon request
Qualifications
Hardware AIX, MacIntosh, PC, Solaris
Languages Assembly, BASIC, C, C++, DOS shell script, HTML, Java, Javascript,
Perl, SQL, VB, XHTML, XML
Network Tools FTP, hyper-terminal, Norton Ghost 9.0, Partition Magic 8.05,
Telnet
Operating Systems DOS, HPUX, UNIX, Windows (95, 98, 2000, NT, 2000, XP, 2003)
Databases Oracle 8.05/8.16, Microsoft SQL Server, Merant PVCS Tracker, Merant
MySQL, PVCS Version Manager, SQL Server
Web Servers Apache 1.3.9/1.3.12, NES 3.63/iplanet4.1
Servlet Engine Allaire Jrun 2.3/3.0, Apache Jserve 1.0
Keyword Table
Build Master Business Analyst Computer Science Instructor Customer Service
Representative
Information Technology Support Math Instructor Network Operations Center Project
Management
Professional Services Support Release Engineer Software Quality Assurance
Engineer Technical Support Engineer
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