Vanessa M Chavira
E-Mail: [Send email using form at bottom]	                                      
               4651 N Hollenbeck Ave
Home:   [Send email to request phone number] 93-7056                                                           
                        Covina Ca, 91722

                                                   Objective

Seeking Full time, long term employment, with a company looking for an
individual with a commitment to excellence.

                                                   Experience

Employer: Seligman Western Enterprises
Title: Assistant Property Manager
Location: Anaheim Hills, CA
Duration: 8/2008- Current
Job Duties:  Assist Property Manager for Large Industrial Retail Commercial
Property. Responsible for Collecting, processing and depositing tenant rent.
Tracking and ensuring all tenant and vendor liability insurance and business
license information is current and correct. Schedule vendors for all repairs and
services. Over see maintenance crew. Track all tenant and building issues.
Maintain daily reports and Logs. Process Purchase orders and all accounts
receivables. Work closely withh all departments within the corporate structure to
ensure the park is running efficiently. Responsible for showing available units
to brokers and potential tenants, along with running credit reports and
processing applications and lease preperation. Along with all other regular day
to day office activities.

Employer: California Public Safety
Title: Administrative Operations Consultant
Location: Garden Grove, CA
Duration: 6/2007-6/2008
Job Duties:  Contracted to assist Executive Management in Administrative
procedures and Business operations. Functions included but not limited to the
following:
Establishing Dispatch procedures, Fleet management and maintenance. Creating and
maintaining spreadsheets and reports. 
Contacting clients to create and maintain good customer relationship and
communicatin. Processing and entering customer contarct information in data
base.
 Collaboratting with management team on special projects, presentations,
training programs, and enforcement of policy and procedures.  Quality assurance
through monitoring employee performance. 
 Preparing reports, collections, attendance tracking, disciplinary reports,
tracking and maintenance of employee files, reports, and paperwork. Officer
inspections and permit renewals. Handled officer request, accident reports,
maintenance and inventory of office equipment and supplies.
 Scheduling, processing payroll, sick leave and vacation request. Position
required attention to detail, strong organization, heavy phone, computer, and
client contact. Monitoring and Maintaining radio equipment. Enforcing and
maintaining compliancy with FCC regulations. Responsible for training and
coordinating dispatch team. 

Employer: Syntax-Brillian Corp.
Title: Assistant Account Manager
Location: City Of Industry, Ca
Duration: 2/2007-5/2007
Job Duties:  Assisting Director of Sales in managing accounts. Responsible for
processing orders, billing, Contacting accounts to maintain a good relationship
and build a report with buyers and their assistants, handling their needs in a
professional and efficient manner. 
Performing A/R research and obtaining documentation. 
Creating and maintaining detailed spreadsheets and reports of sales activities.

Filing, copying, sending/receiving e-mails, processing purchase orders and other
documents as needed. Troubleshooting sales and marketing issues.  Preparing
presentations for new and existing accounts.
Other tasks as assigned by Account Managers, Director of Sales, or VP of Sales.

Employer: Utility Trailer Mfg.
Title: Sales Coordinator
Location: City Of Industry, Ca
Duration: 9/2005- 2/2007
Job Duties: Working with Authorized dealers through out the United States and
Canada, processing production orders along with changes and additional work. Work
closely with other departments such as drafting, production, Purchasing, and
Accounting. Researching and resolving customer complaints. Issuing customer
credits. Inbound and outbound calls, interpreting production drawings and
schematics. Along with other day to administrative task.	

Employer: Yale/Chase Material Handling
Title: Dispatcher
Location: City Of Industry, Ca
Duration: 5/2005- 8/2005
Job Duties: Dispatching Mechanics throughout the Southern California area.
Receiving Inbound Service calls. Billing Customer Invoices. Researching and
resolving Customer complaints and Disputes. Receiving and invoicing customers for
outside labor. Tracking Driver activity and Labor using Gps system. Along with
other day to day administrative task.


Employer: Spherion/ AT&T Wireless
Title: Customer Account Representative II
Location: Anaheim, CA
Duration: 10/2004 – 1/2005
Job Duties: Assisting telecommunications managers and end users for large
corporations and business accounts with wireless service. In a call center
environment received 150 + inbound calls on a daily basis dealing with account
changes, rate plans, equipment, billing, credit adjustments, technical support,
migrations, sponsorship enrollments, suspensions, cancellations, employee
changes, long distance and international issues and any other service related
issues. Provided minimal support to Sales, retail store personnel and indirect
dealers.

Employer: Adt Security Services
Title: Administrative Patrol Coordinator
Location: Hawthorne, CA
Duration: 05/1999 – 12/2004
Job Duties: Responsible for providing Administrative support to 2 branch
Managers, 10 field Managers, and 11 field Supervisors. Overseeing operations for
Orange County and Los Angeles County Patrol divisions. Responsible for combined
300+ officers. Collaborated with management team on special projects,
presentations, training programs, and enforcement of policy and procedures. Task
also included Fleet, Staff and Office Management. Scheduling, payroll, contract
flow, staffing, interviews, processing new hires. Preparing reports, collections,
attendance tracking, disciplinary reports, tracking and maintenance of employee
files, reports, and paperwork. Officer inspections and permit renewals. Handled
officer request, accident reports, maintenance and inventory of office equipment
and supplies. Provided support to Account Managers. Maintained Customer contact
and service satisfaction. Fleet Maintenance for 30+ vehicles including Dmv
information and renewals, budget, repairs and services. Vendor Contact and
negotiations. Terminating vehicles. Following OSHA and SOX Compliancy. Position
requires attention to detail, strong organization, heavy phone, computer, and
client contact.


Employer: Edison/Adt Security
Title: Lead Communications Dispatcher
Location: Hawthorne, CA
Duration: 05/1999 – 07/2002
Job Duties: Routes or assigns workers or equipment to appropriate location,
according to Customer request, specifications or needs. Combining, evaluating,
and reasoning with information and data to make decisions and solve problems.
Relays work orders and information to and from patrol officers and supervisors
using telephone, Nextel, and two way radios. Providing information to
supervisors, fellow workers, subordinates, and clients. Responsible for minimum
100 officers per watch through out Southern California area. As well as dealing
with emergency situations accurately and in a timely manner. Monitor Residential
and Commercial Alarm accounts. Heavy inbound and outbound calls. Monitoring and
Maintaining radio equipment. Enforcing and maintaining compliancy with FCC
regulations. Responsible for training and coordinating dispatch team. Updating
dispatch training manual. Quality assurance through monitoring employee
performance. I also worked closely with other departments, managers, Police and
fire agencies in providing excellent Customer service and safety to our clients.
Responsible for Supervision of 6-15 dispatchers. Records and maintains files
regarding customer requests, work or service performed charges, and other
dispatch information. Handling complaints, arbitrating disputes, and resolving
grievances, or other wise negotiating with others. Observing, receiving and
otherwise obtaining information from all relevant sources. Approving request
handling paperwork, and performing day to day administrative tasks. Knowledge of
radio and penal codes. 

Employer: Bed Bath & Beyond
Title: Customer Service Associate
Location: West Covina, CA
Duration: 10/1998 – 07/1999
Job Duties: Processing Special orders for customers, store to store transfers,
inventory, light shipping and receiving, cashiering, returns, exchanges, rtv's
displays, stocking and bridal consultation. I also handled heavy inbound and
outbound calls. I assisted in training new hires and participated in organization
of opening store

Employer: Malibu Speed Zone
Title: Customer Service Associate
Location: City Of Industry, CA
Duration: 03/1997 – 11/1997
Job Duties: Organized and booked group functions, assisted management team with
projects, light payroll, handled heavy inbound calls. Responsible for daily cash
count. Greeted and assisted guest and other departments. Responsible for
reception and office duties, training new employees. I also assisted in opening
of this facility.

Employer: Ghost Rider Trade Co.
Title: General Assistant
Location: San Dimas, CA
Duration: 09/1996 – 04/1997
Job Duties: Assistant to owner providing clerical and sales support.
Coordinating trade shows, inventory, purchase orders, special orders, a/p, A/R,
cash control. Light Book keeping and period reenactment.









                                                       Education

Major: Business Administration
School: James Madison High school
Location: GA
Degree: high school


Major: Public Safety Dispatcher
School: Rio Hondo College
Location: CA
Degree: Certificate







                                       Software and Hardware
Mas, Mastermind, Informix, Carms, Admin, Clarify, Gps, Ms Windows, Word, Excel,
Access, Dictaphone, 400Mhz, 800Mhz radio, Switch mate, Nextel, Siebel, Laser,
Axys, Atlys, Win cd, 10 key, pos, multi line phone, Copy machine, scanner, fax,
Computer, Internet, intranet, some Bes. Ms Outlook, minitrac, AS400, Modzilla,
Thunderbird, field centrix, SAP.

                                                    Languages

English and Spanish

                                                    Volunteer Work

American Red Cross- Disaster Services Dept.
Covina Ca
Coordinating with Emergency Serviced Department with staffing and preparation in
the event of a large disaster. Duties are preparing budget reports, updating
staffing and orientation paperwork and programs. Locating facilities, volunteer
recruitment. Interviewing and placement of new volunteers.