Windows System Administrator with 10+ years of experience in a Data Center
environment.


Technical Skills
•	AIX                                                              
•	Unix                                                            
•	XP Pro/ Win98/ Win2000/ NT                                                    
             
•	MS Office 2003  
•	Client Services
•	DHCP/TCP/IP/
•	FTP
•	SOX Standardization
•	Tape and Server Backup
•	Desktop Support
•	Ghost Imaging
•	Server Support
•	Remedy


Education
2006   XP Pro for Networking (New Horizons Computer Learning Center, 
Montgomery, AL ).
2008   Unix/Linux Shell Scripting in BASH  (University of California,  Santa
Cruz,  Extension Course)
2008  Intro to Unix/Linux (Currently in Spring courses at De Anza College),A+
Cert program,  


EXPERIENCE

5/15/09- 5/22/09
Contractor – Teksystems (San Jose,CA)
•	Moved BMCs data center from Sunnyvale location to new location in San Jose
•	Removed cat6 cables, KVM swtches, power cables etc.
•	Cataloging of cables and servers 
•	Removal of servers from racks
•	At new location, installation of servers in new rack locations.
•	Connection of network cables, KVM cables, power.
•	Ensure power and network connectivity

8/07 — 04/08
Network Administrator - Independent Contractor (Palo Alto,CA)
•	Investors Prime Fund (Palo Alto, CA)  Installed drop down boxes at 15 work
stations. Connected all computer systems to the LAN using TCP/IP.  This project
was to satisfy the needs of the internal sales force for a faster LAN/Internet
connection, as well as the needs of the outside sales force using wireless
laptops.
•	Provided computer diagnostics/troubleshooting for numerous customers.
•	Provided rewiring/redesign/refurbishing services for numerous customers.


9/06 — 6/07
Bell South/ComForce (Montgomery, AL)
 
Title:  Applications Support Analyst II 
•    Used SecureCRT as a terminal emulator to access Unix/AIX systems
•    Supported application and system environment (Unix/AIX)
• 	Transferred data between remote servers
•    Uploaded code written by developers into the IPW program written by IBM
•    Tested code and reported back to developers on findings
•    Restored archived files using Veritas NetBackup
•    Provided end-to-end support 
•    Provided on-call end user support 
•    Worked on increasingly critical applications 
•    As appropriate to system or application, provided: performance monitoring,
diagnostic/troubleshooting activities, scheduling, resource management,
monitoring of facility environment, coordination of maintenance/repairs

8/99 — 9/06
Bell Microproducts (Montgomery, AL)

Title:  System Administrator / Supervisor of Computer Operations 

•	Involved in building a new Data Center integrated with the current network
infrastructure;  this build out was completed with zero disruption to the
organization
•	Worked closely with the Computer Operations Director and Network Manager to
ensure smooth daily operation and end-user satisfaction
•	Maintained smooth operations of the mainframe, as well as the primary
applications running on the mainframe (these applications were accessed by remote
offices throughout the USA and Canada)
•	Setup and maintained AIX on RS6000 servers
•	Provided 24x7 operations support for LAN/WAN and end-users, including
involvement in shift rotation
•	Supported Client Services (helpdesk) with incoming calls
•	Tracked calls through Remedy
•	Trouble shooting of software/hardware issues as well as email and server
connectivity
•	Contributed in the rollout to 1000+ end-users of MS Windows 2000 to XP in the
USA and Canada
•	Maintained data integrity of personal folders on secure servers
•	Used Remote Desktop to troubleshoot PCs at remote office sites
•	Recycled older machines for use in the warehouses
•	Installation of new Ghost images
•	Provided regular status reports to upper management including call history and
escalation details
•	Implemented Disaster Recovery procedures including performing all disaster
recovery tests
•	Supervised computer operation activities to provide efficient and accurate
data ensuring vendor and end-user satisfaction
•	Helped company shift out of a paper based record system into electronic file
keeping, saving almost $100k in the process 
•	Created an Access database for the CIO and the IT Director, enabling them to
view daily reports of team projects and project completion dates
•	Trained and mentored operations members with a focus on building a motivated
and productive team
•	Managed company’s proprietary distribution software
•	Hired and trained new system administrators
•	Managed four employees (two were located in Alabama and the other two were
located in San Jose)
•	Helped to resolve network issues between the terminal emulators and the
mainframe computer within the company’s IT warehouse
•	Improved nightly closing procedures and developed training documents for
system 


Bell Microproducts (San Jose)

Title:  M.I.S. Administrator 
•    Resolved all system related problems involving Cetec software and printer
issues
•    Handled file transfer protocols using AIX, FTP Pro, and EDI
•    Developed training documentation and manuals
•    Managed help desk for Windows-based issues
• 	Managed end-user accounts (network and main-frame log-ins, access, and
emails)
• 	Generated reports for sales, product management, and cost accounting
• 	Assisted programmers in developing, testing, and implementing system
enhancements
•	Built desktop systems for network environment
•	Performed backups on company servers ensuring the organization’s expectation
of zero data loss and efficient recovery