Theresa M. Traversi
(916)601-8416
[Send email using form at bottom]



I am dedicated, hard working, and dependable.  My customer service skills are
impeccable.  I have always excelled in sales and have received numerous company,
as well as, customer commendations.  I genuinely care about my clients and the
company I represent.  My work ethic and standards are high.  I am a quick study
and am an asset to any firm.

I am a married mother of three and have been fortunate enough to work at home
for the last few years.   I have worked on several projects with my husband.  He
is in the IT field and is trying to start his own business.  However, it is time
for me to resume my career and branch out on my own once again.  

Thank you for your consideration 


Pacific Bell/AT&T

1990-2000

Marketing/Home Business Residential Marketing Group
2700 Watt Avenue
Sacramento

Service Representative
	Home Office Business Customers
	Challenging contacts
	Floor Coach
	Sales Team Leader
	Training Coordinator-Northern California
		Supervised three individuals within other marketing offices	

Human Resources
	Staff Associate
	Test Administration
	Initial Interviews
	Office management (scheduling and coordination; (California's busiest office)
	Quality Team Leader
	Eric Team Leader
	Co-Editor monthly Newsletter
	Data Entry


Gold River Savings Bank
Gold River

1986-1987

Bank Officer
	Head Teller 
	Loans




State Federal Savings and Loan
Tulsa, Oklahoma

1981-1986

Bank Officer/Vice President
	Assistant Branch Manager (largest branch)
	Mortgage Loans/Consumer Loans
	Supervised Head Teller and 8 Savings Officers


Fine Jewelers Guild 		
	Subsidiary of  Zales Jewelers

1978-1981

Regional Credit Manager
	Supervised 4 Credit Associates
	Handled all top accounts/$250,000.00 limit
	Dealt directly with Store and District Managers

Education

	Tulsa Junior College
	University of Tulsa
	Oral Roberts University


The gaps in my resume are due to my having a family.  I am married with three
beautiful daughters, 10 ,17, and 20.  I have on occasion worked with Temporary
Agencies, with good result.  My initial position with Pacific Bell was obtained
through a temporary agency.  I was always given assignments with the best clients
and, if available, was offered a full-time position.

Thank you again for your time,

Theresa M. Traversi