Objective

* To find challenging opportunities that leverage my IT management and
engineering experience  to support operational effectiveness and organizational
success.

Profile

* Master's degree in Engineering with extensive IT professional training
* Over 17 years of hands-on IT experience, managing all aspects of departmental
IT, from network and server infrastructure through desktop and end-user support.
* Project management and process re-engineering experience, spanning
requirements analysis, RFP development, vendor selection, systems implementation,
training, and operational maintenance.
* Team-oriented, goal-driven IT professional who reliably and consistently
delivers IT results matching organizational priorities and needs.

Experience

Programmer Analyst, University of California, Los Angeles (UCLA), Los Angeles,
CA        1995 to Present
* Senior Network/Systems programmer/Analyst with responsibility to plan, design,
implement, configure, administer, LAN/Wan in the Financial Aid Office
* Digital Document Imaging System Server Administrator: Evaluated systems,  gave
recommendation fro university; Implanted, administrated and  modified Imaging
System  database and workflows based on business requirements
* Management of technical infrastructure including server/desktop security,
system backup/ and firewall management
* Database and system administration of Web services, SQL databases, and
Document Imaging systems used in the Financial Aid Office
* Design, document and support various software applications including
integration, testing, user training, and documentation of processes.
* IT Helpdesk Supervisor
Responsible for IT support for Financial Aid Office, supporting over 100 staff
and thousands of students.  Accomplishments have included spearheading the
department's IT modernization from "dumb" terminals to a client-server
infrastructure with PC desktops; implementing self-service kiosks for students;
and implementing a fully paperless application processing system.
Application Support Engineer, Megatron Computer Systems, Anaheim Hills, CA      
        1993 to 1994
Provided customer technical support services for computer hardware components
that included motherboards, hard drives, and operating systems.  Accomplishments
included the development of a RMA and inventory control database for managing the
service department.
Programmer Analyst, KSCI (International TV Channel 18),  Los Angeles, CA        
        1991 to 1995
Responsible for managing on-air tape libraries, and developed a database system
for automating logging and quality control.

Associate Professor, Beijing Polytechnic University, Beijing, China             
        1979 to 1987
Teaching electrical engineering and conducting research.  Accomplishments
included working as part of a team that developed the micro computer in China.

Education

California State University, Fullerton, CA - Master of Science in
Electrical/Computer Engineering,                            1992
Beijing Polytechnic University, Beijing, China - Bachelor of Science in
Electronic Engineering,                                 1979

Training

Kofax  Document  Ascent Capture Training  certifications                        
                                                                      2000
UCLA Extension, Operating Systems Administrator Certification,                  
                                                               2001
UCLA Extension, Microsoft Certified Systems Engineer

Technical Skills

* Hardware: Installation, troubleshooting, and support for Intel-based servers
and desktops.
* Networking: TCP/IP, Novel (IPX), and IBM Mainframe connectivity via 3270.
* Servers Administrator: Microsoft 2005/2003 Server, SQL Server 2005/2003, IIS
server 6.0
* Applications: Extensive experience with document imaging and workflow
applications, e.g. Excalibur; ImageNow.
* Desktop: Microsoft Windows/Vista, Microsoft Office Professional.
* Web: Microsoft IIS/Frontpage
* Programming: Databases (MS Access/SQL Server), Microsoft Application Basic,
JavaScript, HTML.
Management Skills
* Able to work either independently or as part of a team
* Communication and collaboration ability for building consensus and
participation
* Effective in hiring, training, and supervising technical support staff
* Able work with all levels employees, from executives to clerical staff, to
understand business requirements and translate these into IT solutions
* Can develop, manage, and adhere to budgets and timelines
Referrals
Provided on request.