BRIAN K. ARNOLD

1409 superior ave #k	 [Send email to request phone number] 31-2582
Newport Beach, CA  92663	email: [Send email using form at bottom]


OBJECTIVE:
A inside sales position within an aggressive growth oriented company.

QUALIFICATIONS:
Proven Sales Performance
Customer Service/Technical Support
Phone Support
Supervisory Experience
Employee and Customer Training

WORK EXPERIENCE:                             Comm Net Inc.																			   
	Inside Sales (April 2003-March 2009) 													As an Independent contractor
responsible for promoting the companies cable,internet and phone services in a
100% commissioned based environment was the top or #2 in sales during the entire
stint at the company.				
	Flashcom, Huntington Beach, CA
DSL Sales (July 1999 – December 2002)
Commissioned Sales of High Speed Internet Access to corporate and residential
customers. Consistently in top 10% in Sales. Consistently at top in customer
satisfaction and retention. Top performer on collections taskforce.

Wells Fargo Alarms, Irvine, CA
Night Supervisor (June 1997 – June 1999)
Responsible for direct supervision of all commercial and residential alarm
operators.  Trained new employees and conducted refresher training for all
employees.  Conducted performance reviews, along with the operations manager, for
all night-shift employees.

Inside Sales (March 1995 – June 1997)
Sold Alarm systems to business and residential customers from supplied leads. 
Demonstrated ability in closing sales.  Named Employee of the Quarter twice.

Technical Support Technician (October 1991 – March 1995)
Trained customers, both on-site and over the telephone, to operate alarm
systems.  Fielded calls regarding system malfunctions and helped troubleshoot
problems.  If problem could not be resolved, directed a field technician to the
customer. Named Employee of the Quarter.

Alarm Operator (December 1989 – October 1991)
Monitored alarm systems.  If alarm was determined to be valid, notified the
Police, Fire Department, customer, or as otherwise specifically required by the
individual account. DOD certified

	Deco Electric Company, Irvine, CA
Warehouse Clerk / Driver (August 1986 – November 1989)
Filled orders from customer invoices and delivered to job sites.  Received
merchandise, entered it into inventory, and stored the merchandise in warehouse.

EDUCATION:
              Irvine High School diploma,Orange Coast College,Irvine Valley
College various courses,Certified fitness trainer