Matthew H. Sanders
8062 E. Loftwood Ln. Orange, CA 92867
Email: Matthew_H_Sanders@yahoo.com | [Send email to request phone number] 81-4856-cell/msg. | [Send email to request phone number] 12-0323
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SUMMARY
Over 25 years of progressive experience and education in computer information
technology. Over 13 years in: software/hardware/firmware device verification and
quality assurance testing for Fibre Channel over Ethernet converged network
adapters & switches, Fibre Channel and iSCSI host bus adapters & SAN products,
and, GUI management applications; LAN & WAN layer 2 & 3 switches; client/server
IPSec software applications, and; Frame Relay WAN, LAN & SNA edge routers,
switches and bridges. Over 11 years in: project planning and management; network
design, administration and support for PC and Macintosh networks, desktop &
server hardware and software, hybrid routed multi-protocol local area networks,
wide area data & voice networks; staff supervision and training; multi-level
customer support; network control center operations; and retail PC software
sales.
PROFESSIONAL SOFTWARE & HARDWARE TEST ENGINEERING EXPERIENCE
QLOGIC CORPORATION (Aliso Viejo, CA 2005 - 2010)
Senior DVT Engineer
* Completed testing of many new firmware, driver, and BIOS releases and updates
for FCoE CNA’s, iSCSI & FC PCI-x & PCI-e based HBA’s, and, HP, Dell, SUN & IBM
Blade based mezzanine adapters for Linux, Windows, & MAC Operating Systems,
running on Intel, Itanium, and, AMD based hardware platforms.
* Tested and released the new bridge/router/gateway (iSR6140) 1-gig iSCSI SAN to
4-gig Fibre Channel SAN product, and subsequent Firmware releases for OEM by HP.
* Created new test cases for FCoE adapter firmware and drivers, and, updated
existing test cases, testing status, and performance results using Remedy ARS, MS
Excel, and others.
* Maintained adherence to QLogic's SDLC and PDP models for compliance with
Sarbanes-Oxley (SOX), and ISO 9001, with a dedication to RoHs compliance and
commitment to Global Citizenship.
APANI NETWORKS (Brea, CA 2005)
Senior Quality Assurance Engineer
* Ensured quality and standards compliance and interoperability for Apani’s INS
System solution for delivering enterprise-wide IPSec security in small to large
customer networks. This included agent side and GUI management side product
features supported on Windows, Solaris, and various other UNIX flavored
platforms.
* Verified performance and reliability for the various levels of IPSec
“data-in-motion” security through authentication, encryption, service denial, key
exchange and x.509 certification.
ALCATEL (eBusiness Networking Division) (Irvine, CA 1999– 2002)
System Quality Assurance Testing - Principal Engineer
* Performed functional, regression, acceptance, and system interoperability
testing of Embedded Systems Architecture, enterprise core and edge routers and
layer-2/layer-3 switches to industry standards and functional design
specifications.
* Created test plans and tested to specifications, Alcatel's products and
software releases in multi-protocol Ethernet and/or Token Ring LAN and Frame
Relay, PPP and ATM WAN environments for product feature sets such as:
* ATM Software: SVC’s, PVC’s, Circuit Emulation, Traffic Shaping, PNNI and
UNI, LAN Emulation, and RFC 1483 & PTOP Bridging.
* ATM Hardware: Interface types: OC3, DS3 E3, and IMA-T1/E1.
* IP and IPX routing, trunking and bridging over Frame Relay and PPP/MLPPP
using serial, ISDN, and T1/E1.
* Verified and analyzed compliance using Sunrise Telecom Sunset and TTC Fireberd
T1/E1 test sets, Smartbits 6000 products and applications, Network General
Sniffer’s and W&G Protocol analyzers, and others.
SYNC RESEARCH Inc. (Irvine, CA 1996 – 1999)
Software Quality Assurance Testing - Test and Support Liaison Engineer
* Supported customers and TAC with dump analysis, and configuration problem
resolution. Acted as Liaison to Software Engineering for code fixes, patches and
verification testing.
* Tested (under ISO 9000) to industry, marketing and functional design
specifications, ESA enterprise edge routers, bridges, SNA conversion and voice
hardware/software product releases in multi-protocol Ethernet and Token Ring
LAN/WAN environments for integrity of product feature sets such as:
* IP Bridging and Routing - * Voice over Frame Relay
* FRF.11 Fragmentation - * IPX Bridging and Routing
* IBM SNA/SDLC/BSC&BAN/BNN - * SNMP MIB-2 and Private MIB
* RFC 1490 compliance - * CLI Network Management System
* Created, enhanced and executed feature test plans to ensure software release
readiness. Documented and tracked problems discovered during test cycles until
resolution in an Intersolv PVCS SCR database. Presented reports and
recommendations to Release Readiness Review committee.
PROFESSIONAL NETWORK SUPPORT & ENGINEERING EXPERIENCE
THE ORANGE COUNTY REGISTER (Freedom Inc) (Santa Ana, CA 1990 – 1996)
LAN/WAN Network Administration - Desktop and Network Services Infrastructure
Technician
* Installed, administered and maintained the WAN and LAN infrastructure of; IBM
3270, ADC, Infotron, Newbridge Mainstreet 3600/4602, Digital Microwave Corp.,
Ungermann-Bass Access series, and, Cisco 2500 series equipment.
* Provided general and technical support to internal customers of Freedom
Communications on a variety of telephony, telecommunications, and computing
platform needs, all under minimal or self-supervision. Coordinated problem
resolution and work requests between customers, outsourcing vendors, and the I.S
Dept.
MC DONNELL DOUGLAS AEROSPACE INFORMATION SERVICES (Long Beach, CA 1990)
Network Control Center Operations - Senior Network Services Technician
* Performed 1st, 2nd and 3rd level support of varied customer problems, starting
at the help desk and network control center, and then to the network equipment
room for further troubleshooting of all communications problems in a multiple
host, large-scale WAN supporting more than 13,000 devices.
FHP HEALTHCARE INC. (Fountain Valley, CA 1987 – 1990)
Network Control Center Management - Network Communications Technician II
* Assumed responsibility of network control center operations supporting more
than 2300 devices in 50 locations and four states, and supervised the network
control technicians, while directing the field technicians in problem
resolution.
INDEPENDENT CONTRACT EXPERIENCE
PC, Network and Point of Sale Systems Support & Installations(Southern CA 2003 –
2005)
* Successfully completed the installation, upgrade, and conversion of POS
systems for a variety of retail businesses throughout Southern California.
Design and install IT solutions for Guided Alliance Healthcare. POS customers
included Nordstrom, KFC, Foot Locker, Staples, CompUSA and others. These systems
combined Windows XP & 2000 PC based equipment (POS terminals and servers) from
Fujitsu, IBM, ParTech, and Dell, along with various other components.
GUIDANT (Through Manpower Professional) (Temecula, CA 2004)
Project Management and Telecom Support - Telecommunications Technician II
* Planned and executed the high profile move of the customer service call center
to a new location. This role as assistant project manager included the
successful planning for, and cutover of, all telco services, PBX voice, cable
systems, video conferencing support, and ACD related equipment. Additional
responsibilities included completion of work orders relating to moves, adds, and
changes to a multi-node NEC 2400 IMX phone system and related hardware; database
management; and, desktop PC's.
ACADEMIC and PROFESSIONAL EDUCATION
* Point Loma College - * Cal State University Fullerton
* Fullerton College - * San Diego City College.
* Rancho Santiago College - * University California Irvine Extension
* QLOGIC/Solution Technology - iSCSI SAN 101 cert.
* QLOGIC/Solution Technology - FC SAN 102 cert.
* UCI Extension - HTML 1 & 2 and Java I
* Fullerton Extension - PERL/CGI Programming
* Cisco (StrataCom) - IGX/IPX Narrowband Ops.
* Novell NetWare - CNE (v3.x & 2.x)
* Siemens (ROLM) - 9751CBX MAC & syspro
* Alcatel (Newbridge) - 3600 Mainstreet 4602 NMS
* Cisco (StrataCom) - IGX/IPX Narrowband Ops.
* Novell NetWare - CNE (v3.x & 2.x)
* Siemens (ROLM) - 9751CBX MAC & syspro
* Global Knowledge - ATM Troubleshooting
* Alcatel (Xylan) - SwitchExpert
* Alcatel (Newbridge) - 3600 Mainstreet 4602 NMS
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