Hsiao Yun Chouy
 [Send email to request phone number] 09-9585
[Send email using form at bottom]
4500 The Woods Dr. #126
San Jose, CA 95136
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Objective: Software Quality Assurance Engineer (QTP, Quality Center, SAP Tao)


TECHNICAL BACKGROUND

	Certified Product Consultant in HP/Mercury Quick Test Professional.
	Experience in creating Automated End-to-End business process test
scripts utilizing our Accelerator (SAP Tao) tools.
	Experience in Functional Validation of ERP, CRM, and Web applications
using HP/Mercury tools (Quick Test Pro, Test Director, and Quality Center 9.x and
10.0).
	HP Quality Center customization experience.
	Understanding of software development lifecycle (SDLC).
	Manual (blackbox) functional validation & UAT testing experience.
	Experience writing test cases and scenarios based on Business
Requirements Documents.
	APTTM Testing Methodology Specialist.
	Hands-on HP PPM(ITG) Portlets / Workflows creation and configuration
experience. 
	Extensive Mercury ITG (HP PPM) training- Mercury Base and Advanced
Configuration Boot Camp training.  
	Participated in transition test cycles and go-live activities for large
scale Oracle ERP 11i release at Cisco Systems. 
	Experience in environment setup and deployment of ERP/CRM packages and
application configurations using Kintana (HP/Mercury ITG Change Management) and
PVCS version control tool.
	Experienced in working directly with clients and offshore teams from
various business flows/tracks in resolving issues related to testing, deployment,
or code failures.


PROJECT EXPERIENCE

03/09 to Present - Adobe Systems - QA Analyst

•  Adobe – San Jose, CA (Mar/2009 – Present)
	Create end-to-end business process automation scripts using Quick Test
Pro and Quality Center (version 10) for SAP R/3, SAP/CRM, SAP/ERP, and Web
applications.
	Provide automation testing support for a large upgrade / implementation
project involving the online customers / channel partners software ordering and
licensing application and other related systems.


10/05 to 02/09 - FocusFrame Inc. - Consultant /Test Engineer

•  Chevron – Walnut Creek, CA & New Orleans (Aug/2008 – Feb/2009)
	Performed functional validations and defect tracking/reporting on a
customized oil refinery process tracking web application and its integration with
SAP R/3.  
	Assisted developers with Unit Testing and performed Integration and
Regression Testing.

•  Northrop Grumman – Irving, TX (Oct/2007 – July/2008)
	Created automated QTP scripts using SAP Tao for Business Process
testing.  
	Performed user/project setup and customization of Quality Center
modules.  
	Assisted with producing deliverables on testing strategy, best
practices, and defect tracking process.  

•  Washington Mutual – Orange County, CA (July/2006 - April/2007)
	Performed system validations and defect tracking/reporting using Quick
Test Pro and TestDirector.  
	Developed and executed test cases and scenarios according to business
requirements.
	Performed test automation and UAT testing for the web-based Loan
Origination application.

•  DirecTV – Los Angeles, CA (May/2007 - Oct/2007, Nov/2005 – May/2006)
	Developed automated scripts and test components for SAP R/3 business
processes using HP QTP, Accelerator (SAP Tao) and Quality Center.  
	Experience testing ERP / CRM (SAP, Siebel) and web applications.
	Hands-on ITG Portlet creation and configuration experience.  Performed
staffing data updates and project creation in ITG for Staffing Coordinator in the
Resource Management module. 


6/04 to 10/05 - Accenture - Programmer

•  Cisco Systems (Sep/2004 – Oct/2005)
	Oracle 11i Software Configuration Management (SCM) Build Services team
– Provided the build and test of all custom code and application configurations
migrated through Kintana(HP-PPM/ITG Change Management) and PVCS.  
	Participated in one of Cisco’s largest software upgrade releases from
initial test cycles to production go-live.  
	Coordinated with clients (apps teams, build managers, testers, and
infrastructure team) for issue resolution and support.  Provided Production
Support during go-live.


SOFTWARE EXPERIENCE

Expertise in:
Testing Tools:  HP Quick Test Professional (QTP), SAP Tao, Quality Center,
TestDirector.

IT Governance Tool:  HP-Mercury ITG (HP PPM).

Programming Languages:  C++, C, Java, SQL, PL/SQL, HTML, VBScript, VB.NET, XML,
JavaScript, Assembly Language (MC 68xxx).
  
Platforms:  UNIX, Linux, Macintosh, MS Windows platforms.


ADDITIONAL CERTIFICATIONS AND TRAINING

Certified Product Consultant (CPC): HP-Mercury Interactive - QuickTest
Professional - Certification ID Number:  0663-68134 

•  Extensive Mercury ITG (HP PPM) training – ITG Base and Advanced Configuration
Boot-Camps.
•  B.A. in Computer Science, University of Texas at Austin