2210 E. Poinsettia St. / Long Beach, CA 90805
Phone  [Send email to request phone number] 25-4752 / Email [Send email using form at bottom]

JONAH DOK

OBJECTIVE

To establish a long term relationship with an organization that will utilize my
creative skills and diverse experience to our mutual benefit.

SKILLS 	

•	Adept at leading and working within a team to protect a company’s image and
ensure that it’s mission and objectives are met and enforced.
•	Excellent at implementing new and innovative ideas.
•	Self starting, motivated, detail oriented and posses excellent time management
and multi-tasking skills.  
•	Outstanding problem solving and trouble shooting abilities.
•	Proficient in Microsoft Office, Access, Excel, PowerPoint.

WORK EXPERIENCE

Activision                                                                      
                               2009 - 2009
Quality Assurance Tester
•	Identified, isolated and reported issues.
•	Worked in conjunction with other testers and lead testers to ensure work was
completed within project deadlines.
•	Provided qualitative feedback, including evaluating content and suggestions
for improvement.

Jones Bicycles, Long Beach							2007 – 2008
Sales Representative/Repair Technician
•	Stimulated & sustained new & existing customer base utilizing numerous forms
of media.
•	Trained new employees and developed and wrote new hire materials.
•	Controlled and maintained store inventory.
•	Coordinated relations between store and various vendors while acting as a
liaison to management regarding customer grievances. 
•	Worked as a Repair Technician on incoming orders.
•	Helped to run day to day operations including cash drawers, account
reconciliation, loss prevention and Community Business Partners Program.

Vector Marketing								2005 – 2006
Field Sales Lead 
•	Earned top sales honors for fiscal 2006
•	Analyze fiscal responsibility of customer accounts. 
•	Facilitate weekly team meetings updating staff on new procedures, company
policies, weekly schedules, sales goals, demographic studies and appointment
setting techniques.
•	Evaluate trending reports of customers spending and payment histories.
•	Peer Training Counselor.
•	Co-wrote and implemented new sales scripts and procedures for sales team.

Long Beach Police Athletic League						2004 – 2005
Youth Support Specialist/Outreach Counselor
•	Responsible to develop, implement and supervise special children’s projects. 
•	Developed curriculum and instructed a twice weekly computer class emphasizing
Adobe Photoshop techniques.
•	Facilitated an after school athletics program for high school youth
specializing in weight training.


ACADEMICS

Currently working towards AA Degree						Long Beach City College
Graduated, Richard Gahr High School						Cerritos, CA


References Available Upon Request