Mohammed Al Fares
Irvine, CA 92618
Mobile: [Send email to request phone number] 78-5872
www.unileaders.com
Proactive, analytical and highly skilled IT QA Analyst who has successfully
developed, maintained and ensured compliance with quality assurance programs,
policies, processes and procedures. Made certain that the performance and quality
of products conformed to established standards, specifications and guidelines.
Adept at evaluating and testing new and modified programs, features and updates
of web and desktop software applications and solving defects for optimal
operation. Bilingual: English/Arabic.
. Raised $30M to finance a United Nations project in Sudan by creating and
promoting a portfolio to prospective investors and negotiating legal agreements
as founder/CEO of United Leaders.
. Initiated and implemented quality control procedures in Global Investment
House by educating users and creating information security policies, forms and
procedures to satisfy the IS policies.
. Certified ISO 27001 as liaison between third party vendor and Al-Ahli Bank of
Kuwait. Assigned tasks to all departments, evaluated data, then documented it
into ISMS policy, procedures and forms.
AREAS OF EXPERTISE:
Audit Plans & Reports
Compliance Audits
Computer Validation
Documentation Review
Inventory Audits
Policy Development
Process Validation
Product Quality Concerns
Quality Assurance Audits
QA Performance Reports
QA Software Validations
QA/QC Programs & Systems
QA/QC Conceptualization
QA/QC Implementation
QC Product Review Process
Technical Information Systems
Technical Procedure Writing
Validation Documentation
PROFESSIONAL EXPERIENCE and ACHIEVEMENTS:
UNITED LEADERS ESTABLISHMENT, Kuwait [Project Finance]: 2008 Present
CEO/GM/Owner
Directed all business operations with domestic and international joint ventures
in Kuwait, Sudan, Bahrain and South Africa. Provided leadership for a 15 person
workforce. Oversaw all finances, business development, marketing, human
resources, and administrative requirements.
. Started from zero and grew this company into a six million dollar business in
two years.
. Rescued South African company MHM Trading CC by raising one hundred thousand
dollars.
. Raised thirty million dollars to finance a UN project in Sudan.
. Raised six million dollars to fund food subcontracts for the U.S. Military.
GLOBAL INVESTMENT HOUSE, Kuwait [Finance/Economics]: 2006 2008
IT Quality Analyst
Made certain that control procedures existed and were adhered to ensuring that
no system change or fix was put into production without the necessary design,
testing and sign off disciplines.
. Tracked progress with major development projects in ITD to ensure appropriate
control documentation allowed audits and guaranteed that project remained within
committed timetable.
. Tracked all service quality indicators for ITD with respect to turnaround
times for delivery of major projects, system changes and problem fixes.
. Created, implemented and maintained IT security policies, standards,
procedures, guidelines ensuring the compliance of users through security
awareness program in coordination with CBK, ITD, and Risk.
. Implemented and administered user/group profiles and access matrices to ensure
appropriate protocol, monitor security events, report any violation for effective
control and secured environment.
. Maintained the Business Contingency Plan and Disaster Recovery to ensure
continuity of operations. Evaluated and tested in-house products. Received a good
rating from Ernest and Young.
AL-AHLI BANK OF KUWAIT, Kuwait [Banking]: 2004 2006
Quality Assurance and I.T Security (2005-2006)
Assisted in ensuring that control procedures existed and were adhered to so that
any system change or fix was done by following the necessary design, testing and
sign off disciplines.
. Tracked progress of major development projects in ITD to ensure appropriate
controls were kept to allow audits and to guarantee the project was within the
committed timetable.
. Tracked all service quality indicators for ITD with respect to turnaround
times for delivery of major projects, system changes and problem fixes.
. Implemented and maintained IT security policies, standards, procedures,
guidelines and ensured users compliance with security awareness program in
coordination with CBK, IAD, and Risk.
. Implemented and administered user/group profiles and access matrices to ensure
appropriate protocol, monitor security events, and report any violation for
effective security and control.
. Maintained the Business Contingency Plan and Disaster Recovery to ensure
continuity of operations in coordination with business groups. Led the ISO
27001-certification of the bank.
. Ensured that all server and network vulnerabilities were identified and
patched. Managed user accounts for SWIFT, City Dealer, SNA server, CMS, FCD, and
Beam.
. Responsible for the implementation and maintenance of the bank s physical
security documentation.
Technology Intranet Administrator (2004-2005)
Resolved employee desktop computer problems by trouble shooting software
problems. Provided one-on-one training including Internet, using virtual private
network, and first-level Network Administration.
. Installed and configured bank software. Set up, configured and updated
computers for employees.
. Conducted daily backup of the bank s database using TSM. Monitored ATM
machines. Set up, configured and updated bank servers.
UNIVERSITY OF WEST VIRGINIA, West Virginia [Education, Training, Library]: 2003
2004
Programmer/Data Analysis
Researched, programmed and analyzed data using SAS through a Unix sever and an
access database.
. Trained new employees on the Unix system, Webct, Excel and SAS language.
. Coordinated and organized research teams for new projects.
EDUCATION / CERTIFICATIONS:
New Horizon, Kuwait, Kuwait, April 2007
Certification: ITIL Foundation
New Horizon, Kuwait, Kuwait, March 2007
Certification: IT Service Management Essentials
Moore Stephens, Kuwait, May 2006
Certification: Information Security Management System
Certification: Auditor/Lead Auditor
Infocenter, Kuwait, April 2005
Certification: Microsoft Office 2003
Infocenter, Kuwait, March 2005
Certification: MCSE Windows server 2003 complete course training
Infocenter, Kuwait, January 2005
Certification: Proxim Microwave SIAE Network
University of West Virginia, Morgantown, May 2004
Bachelor of Science: Computer Engineering; Minor in Communication
Full academic scholarship from the Kuwait higher education.
BUSINESS SKILLS:
Business Management
Basic Financial Understanding
Marketing
Contracting
Project Management
Customer Service
Familiar with International Business Law in SA, Malaysia, US and Kuwait
TECHNOLOGY SKILLS:
. Languages: C, C++, PHP, HTML, CSS, JAVA Proxy, Delphi, Visual Basic, SAS, HTML
Front Page
. Applications: Front Page, Dream Weaver, Photoshop
. Databases: MySQL, Oracle, Access, DB2, Visual Source Safe
. Operating Systems: UNIX, Linux, Windows, DOS
. Design: UML Networking protocols and device programming, C and C++ compiler
programming and system level programming
PROFESSIONAL AFFILIATIONS:
. ISF (Information Security Forum): Active Member since June 2006
. Association for Computing Machinery (ACM): Active Member since May 2003
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