REGINA HOFFMAN
Laguna Niguel, CA 92677
[Send email to request phone number] 89-3296 [Send email using form at bottom]
SUMMARY
Strong programming and business analysis skills using IBM mainframe and PC
Proven experience and participation in all phases of SDLC (Software
Development Life Cycle), QA (Quality Assurance), and UAT (User Acceptance
Testing)
Capable to provide effective resolutions to production problems and system
performance issues
Solid working experience in developing and maintenance of large and complex
applications
Proactive in reviewing existing processes and seeking for technical
improvements
Excellent teamwork ethics and customer support focus
Able to multi-task and meet critical deadlines
PROFESSIONAL EXPERIENCE
ECO BALANCED MATERIALS, Inc. Trabuco Canyon, California
2005 present
Business Marketing and Operations Analyst
Responsibilities include:
Conducting extensive business analysis and green building product marketing.
Participating in building trade shows throughout Southern California.
Promoting and advertising natural building materials through media and
training sessions.
Communicating and effectively negotiating with international building material
manufacturers.
EXPERIAN, Orange, California 1998 2004
Technical Consultant/Sr. Business Analyst
Participated in the new product development of Small Business Credit Share
(SBCS).
Worked closely with Marketing Department to create a new score-based
Accounting Management product (Vista) which improved existing product
capabilities and significantly increased revenue for BIS Credit department.
Introduced a creative solution to fix ongoing Large Account Balances issue
occurring during the data load. This resulted in a major annual contribution
towards BIS Credit revenue.
Primary on-call duties for BIS Credit system support.
LOCKHEED MARTIN IMS, Santa Ana, California 1996-1998
Project Leader
Performed various enhancement assignments for Criminal/Juvenile, Civil/Family,
and Probate systems.
Continuously supported, initiated, and implemented modifications to the GIP
(General Inquiry Package) and FORMPAC (Formatted Output Package), including
design and implementation of special forms and on-line inquiry screens.
Analyzed and coordinated a complex batch and CICS applications ensuring an
efficient system operation and tuning.
AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA, Costa Mesa, California 1990-1996
Senior Programmer/Analyst
Participated in various design and development projects of Computer Assisted
Dispatch (CAD) system including Auto Route Audit Trail, CAD Dynamic Load
Balancing, Queue Manager, Software Engineering Conversion, AAA Plus, and CAD
Membership Pre-fielding.
Extensive user interface during numerous CAD system improvements and major
revisions.
HARDWARE: PC and IBM ES9000
SOFTWARE: MVS/ESA, TSO/ISPF, CICS, OS JCL and Utilities, VSAM, DB2/SQL/SPUFI,
Endevor/MVS, AbendAid, File-Aid, SDF II, InterTest, XPEDITER, Smartest, Panvalet,
CODE1 Plus, Microsoft Word, Excel, Outlook
LANGUAGES: COBOL 370, PL1, EASYTRIEVE-Plus, SAS
EDUCATION AND CERTIFICATIONS
Vilnius University, Lithuania 1983
B.S. Economic Cybernetics and Mathematics
University of California, Irvine 1996
Oracle training
Company related training: 1990-1997
Business Management training, DB2 training, CICS training
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