SANDRA G. SCOTT
44841 Calston Avenue
Lancaster, Ca  93535
Cell:  [Send email to request phone number] 57-5538/Message  [Send email to request phone number] 92-1070
E-mail:  [Send email using form at bottom]


SUMMARY:	I have twenty years of progressive responsibility, expertise for
clerical, supervisory positions.

EXPERIENCE:	
     Job Title:	Eligibility Worker II
     Employer:	County of Los Angeles, Lancaster, CA
     Dates:	02/08 to Present
     Duties:	Determine eligibility for various government benefits for clients
requesting government assistance, providing customer service to clients and
others who come in on a walk-in basis or over the telephone, create and maintain
confidential case files on clients.
     Job Title:	Senior Clerk Typist
     Employer:	City of Los Angeles, Los Angeles, CA
     Dates:	10/07 to 7/07
     Duties:	Create and maintain personnel records, employment verification,
adjust personnel salary according to changes made in work status, supervise (1),
assist personnel and outside agencies over the telephone and in person, fax,
answer phones.
     Job Title:	Patient Account Specialist
     Employer:	Tallahassee Memorial Hospital, Tallahassee, FL
     Dates:	12/05 to 05/06
     Duties:	Admit patients into hospital, prepare and maintain patient charts,
billing verification, appointment scheduling, provide customer service in giving
tour of maternity ward to future patients.
     Job Title:	Rural Carrier Associate
     Employer:	United States Postal Service
     Dates:	04/04 to 10/05
     Duties:	Prepare and deliver mail to customers on rural route in both
personal and company vehicle.  Prepare mail for distribution, offer customer
service to customers not able to travel to post office.
     Job Title:	Senior Clerk Typist
     Employer:	City of Los Angeles, Los Angeles, CA
     Dates:	04/90 to 10/03
     Duties:	Supervise (10), interview, hire, and train new employees, prepare
monthly work schedule, prepare and serve civilian evaluation and disciplinary
reports, problem solve difference between employees, plan and attend supervisor
meetings, proofread data input, record retention, order and maintain supplies for
entire police division.
     Job Title:	Clerk Typist
     Employer:	City of Los Angeles, Los Angeles, CA
     Dates:	11/86 to 04/90
     Duties:	Mail distribution, create and maintain confidential reports,
prepare confidential documents for police detectives and various courts, input
confidential information into various police computer systems, assist police
officers, detectives, outside agencies, and civilians both in person and over the
telephone.

Skills:	GOOD COMMUNICATION, SOCIAL PERCEPTIVENESS, ACTIVE LISTENER,
INSTRUCTIONAL, SERVCE OREINTED, PROBLEM SOLVER.

Education:	High School Diploma
	        William Howard Taft High
	        Woodland Hills, CA
CA Drivers
License:	C (passenger vehicle)

Additional
Comments:	Reliable, with a proven history of sensitivity to client needs in
obtaining information, a self starter with outstanding supervisory skills.

Reference:	Available on request