Wendy J Jimenez








7137  Shoup Ave 15, West Hills, CA 91307 ::  [Send email to request phone number] 02-4089 :: [Send email using
form at bottom]






         High-energy team leader and manager offering more than a decade of
progressive experience and verifiable achievements. Built high-performance
service and consulting 
 teams from the ground up. Demonstrated ability to combine broad technical
knowledge with organizational/management skills to effectively sell/manage
customer/adjuster relationships and oversee branch growth. Provided support to
nationwide branches in all aspects such as xactimate trends, solution-focused and
new industry regulations.
_____________________________________________________________________________________
                                                         Xactware :: Quickbooks
Pro 2009 ::  Microsoft Office ::  Service CEO ::  DKI :: CarpetMaster


S & T Contents Services Inc, Santa Clarita, CA  January 2009 - Present
OFFICE MANAGER :: ACCOUNTING
       Devised and executed the strategies and process improvements to drive
forward growth momentum and enhance positioning in the competitive industry.
Served as key company representative to major accounts, forge new strategic
alliances, manage vendor/insurance/customer relations and pursued new business
opportunities such as  preferred vendor status with Safeco Insurance. 


ServiceMaster at the Valley, Calabasas, CA          September 2008- 2009
OFFICE MANAGER :: ACCOUNTING
      Duplicated procedures and guidelines set forth by ServiceMaster by Eddie,
Marina del Rey (Main Office). Acquired lasting relationships with adjusters and
coordinators from Farmer’s and State Farm Insurance. Supervised all new field
technicians, office personnel in all aspects such as job-site guidelines,
regulations and uploading Xactware requirements.  Scheduling and after-hours
personnel.         
 
911 Restoration Ent Inc,  Van Nuys, CA                          2006 - 2008
CLAIMS DEPARTMENT :: ACCOUNTS RECEIVABLE
       Developed claims department and standard program to oversee/support
nationwide branches. Launching with 3 branches in 2006 concluding with 14
branches. Set up of a successful accounts receivable department. Handled
intricate catastrophe claims for all branches. Provided training for office
personnel in Xactware to branches and corporate office. Managed all branch
customer’s complains to ensure uniform solutions.  


Education                                                                      
Pierce College, Canoga Park                                
Not Graduated                                                                   
   
Reseda Senior High School, Reseda.                   
Graduated         

Languages
Spanish (Native)
Hebrew (Learning)

 
Able to provide additional work experience, personal and professional references
upon request.