SHILPA DESAI
Sr. QA Analyst
[Send email using form at bottom]
Ph: 201 628 5377 (C)/ 714 380 6450(H)
Fountain Valley, CA 92708
VISA: H1B
SUMMARY
· 6 years of experience as a software Sr. QA engineer, writing and executing
test plans and test cases in highly structured and loosely structured development
environments and performing all types of testing (functional, user acceptance,
browser compatibility, integration, white box testing) .
· Extensive experience writing and executing automated testing scripts
primarily with Quick Test Pro (QTP 9.1)
· Optimized QTP scripts for Regression testing of the application with various
data.
· Inserted Bitmap and Text checkpoints where needed, to compare the current
behavior of the application using Quick Test Pro (QTP).
· Parameterized the fixed values in checkpoint statements, created data tables
for the parameters and wrote functions for the parameters to read new data from
the table upon each iteration – Performed Data-driven testing using Quick Test
Pro (QTP 9.1)
· Experience in the Software Quality Assurance and Software Development in Web
based and Client Server Applications in Digital Media, Insurance, Banking,
Trading.
· Tested multimedia online streaming application while working in digital media
company.
· Experience in developing Test Plans, Test Cases using requirements in MS Word
& Excel & HP Mercury Quality Center 9.1
· Familiar with Rational Clear Quest & Clearcase.
· Strong Knowledge of SDLC and Testing Methodologies.
· Accessibility testing & having knowledge on section 508
· Excellent problem solving skills, experience in working group projects, desire
and ability to learn and apply new technologies. Self motivated and detail
oriented.
· Extensively involved in Build Acceptance Testing, Functional Testing, Database
Testing using SQL, and Cross-Browser testing using Safari, IE, Goggle Chrome.
· Experience in testing on Macintosh machine.
· Good Experience in Black Box Testing.
· User Acceptance testing (UAT)
· Validating Data Migration.
· Having knowledge of LoadRunner
· Back end Testing
· Knowledge of UNIX
· Having knowledge of Bug Tracking tools like JIRA, Quality Center 9.1, Star
Point, Bugzilla.
· Excellent Communication skills (written and verbal).
· Knowledge of programming languages like Java, VB 6.0, ASP, ASP. Net, VB.NET,
and modeling languages like XML and HTML.
Technical Skills:
· Operating System: Windows 98/2000/XP, MS-DOS, Vista, UNIX
· Languages: VB6.0, ASP, SQL, Java Script, Java
· Databases: Oracle, MS Access, SQL Server 2005
· Web Tools: HTML, XML , CSS
· Testing Tool: QTP 9.1, HP Mercury Quality centres.
· Tools / Software: MS Visual InterDev 6.0, MS Visual Source Safe 6.0, MS
Outlook, TOAD, SQL plus, IIS Server, MS Office 2003.
Education:
· Bachelor of Engineering (Electronics & Telecommunication)
· VLSI Designing (Chip Designing)
· Java Certification, New York university, New York, USA
Employer:
· Aequor Technologies (Media Client: Nielsen Business Media, New York, NY, USA)
· Larsen & Tubro InfoTech (Insurance Client: Guy Carpenter Inc, Hoboken, NJ,
USA)
· Eye Global Technologies, Andheri, Mumbai, INDIA
PROFESSIONAL EXPERIENCE
v October 2006 to April 2010 (Nielsen Business Media, New York, NY)
System 1: Expo Web Projects (Web based Manual & Automated testing using QTP
9.1)
Location: New York USA
Designation: Sr. QA Analyst (Onsite-Offshore Coordination)
Brief Profile: Nielsen is global media Research Company; I am working as QA
Analyst at client location on Expo projects, which deal with testing of the Expo
sites. Nielsen maintains various websites by adding java modules to the websites
as per the request by the users depending on the Expo shows organized. I am
responsible for testing of web sites, which are converting from Weblogic-5 to
Weblogic-8 as well as responsible for multimedia online application. Testing of
Expo Admin module, which is used to implement new modules in Production web
sites. I have done Automation of modules like My Event Planner, Conference &
Session, and Speaker update etc using QTP 9.1
Accomplishments:
· Performed testing with multiple sets of data - data driven test using QTP
· Conducting GUI Testing
· Optimized QTP scripts for Regression testing of the application with various
data
· Manage Test Planning
· Functional web based manual testing
· White box testing
· Analyzed the requirements and written and executed the Test Cases.
· Integration web based manual testing
· Interacted extensively with development group.
· Tested multimedia online streaming application.
· Worked with the Business Analysts & Developers to resolve the defect issues
· Writing test plan
· Working experience in Agile project.
· Parameterized the fixed values in checkpoint statements, created data tables
for the parameters and wrote functions for the parameters to read new data from
the table upon each iteration – Performed Data-driven testing using Quick Test
Pro (QTP 9.1)
· User Acceptance testing (UAT)
· Attended the walkthroughs and status meetings.
· Tested 60 web based application in various domain like expo, publication,
rating web sites, e-commerce (Billboard.com , Asdsourcebook.com ,Adweek.com ,
Mediaweek.com etc.)
· Defects were tracked, reviewed through Quality Center 9.1
· Experience with Onsite-offshore coordination
· Database testing using SQL queries.
· Giving training on different modules to offshore team
Hardware platform :Windows XP, Apple MAC
Software platform: Java, J2EE , JSP, QTP 9.1, .ASP. Net, Oracle 8.0, JavaScript
,Web logic
Tools: QTP 9.1, Quality Center 9.1
System 2: ASD Sourcebook (E-commerce – Web based manual testing)
Location: New York USA
Designation: Sr. QA Analyst
Brief Profile: ASDSourceBook.com is a new, free product sourcing website that
allows you to display your company and product information online for wholesale
buyers to browse and search at their convenience. ASD Sourcebook gives buyers
year-round, 24/7 access to the most up-to-date information on your products and
makes it easy for them to contact you to make inquiries and place orders.
Accomplishments:
· Writing test plan after reviewing requirement document.
· Analyzed the requirements and written and executed the Test Cases.
· Interacted extensively with development group.
· Perform functional web based testing
· Tested wire frame of website
· Worked with the Business Analysts & Developers to resolve the defect issues.
· Web based Integration testing
· White box testing
· Performing all types of testing on web (functional, integration, acceptance,
browser compatibility using Internet Explorer & Firebox & on Apple Mac (Safari).
· Database testing, by submitting data in a Admin module.
Hardware platform :Windows XP, Apple MAC
Software platform :Java, J2EE , JSP, QTP 9.1, .ASP. Net, Oracle 8.0, IIS
Tools : Atlassian JIRA
v Feb 2005 to Sep 2006 (Guy Carpenter Inc, Reinsurance)
System: Guy carpenter reinsurance modules (Web based & Client server based
testing & validating of data migration)
Location: Hoboken, NJ, USA
Designation: QA Analyst
Brief Profile: Guy Carpenter is world's leading risk and insurance services
firm, has nearly 30,000 employees and annual revenues exceeding $5 billion. Guy
Carpenter provide global risk management, risk consulting, insurance broking,
financial solutions, and insurance program management services for businesses,
public entities, associations, professional services organizations, and private
clients in over 100 countries. WinCert and Net*Cert applications are core
business functionality for Guy Carpenter brokers for Issuance of proof of
insurance certificates. Project includes variety of work including Test Case
writing, Test Case Review, Testing & Bug Reporting, validating data migration &
to report about data migration process for different applications of GC. GC
allocate the work in areas of Test Case Writing, Test Case Review, Conducting
Testing and improving Testing Processes for their ‘Revision’, ‘Companies And
Contracts’ and ‘DMS’ systems. The GC testing team members works in customer’s
environment using the customer provided Virtual Private Network (VPN)
connectivity.
Accomplishments:
· Reporting defects using JIRA & resolution of defects while retesting from the
resolved build.
· Design; develop Test plan and executing the test cases.
· Interacted extensively with development group.
· Web based & client server based functional & integration testing.
· Analyze the manual test results, documented and reported through JIRA
· Performed Database Connectivity
· Worked with the Business Analysts & Developers to resolve the defect issues.
· White box tesitng
· Attended the Walkthroughs and status meetings.
Hardware Platform: Windows XP, Windows 2000
Software Platform: Visual Basic 6.0, QTP, and SQL Server 2005 , UNIX
Tools: MS Visual Source Safe 6.0, Star Team, and JIRA , Loadrunner
Support tools: VPN client.
v Jan 2004 to Jan 2005 (EyeGlobal InfoTech)
System 1: Telephone Banking, Touch Screen Banking, Web Banking , ATM softwares
Project Type: Banking software development & testing.
Designation: QA Analyst
Brief Profile: Touch Screen Inquiry System was developed for bank’s customer for
inquiry purpose, where a customer can come in and inquiry about his/her Account
(e.g. Clear balance, Unclear Balance, Statement of last 5 Working Days, Check
status, OD details etc.). This system could be attached to any banking software
with a little customization. Tele banking is facility to customers of bank to get
the status of clear balance, unclear balance, and statement of account on the
telephone. Web Banking includes Centralized Administration of individual account
in branch; all reports related to account statement are available on web.
Verifying data integrity as accounts are moved from one system to another as well
as tested ATM software & banking transaction systems.
Responsibilities:
· Review the requirements and involved in creation of high-level Test Plan.
· Responsible for writing Test Cases.
· Manual Testing was done with all modules
· Web based functional testing.
· White box testing.
· Performed Regression Testing and End User Testing.
· Extensively use of SQL Queries to perform Transaction Testing.
Environment: VB, VB.NET, ASP.NET, Java script, HTML, Oracle
Tool : JIRA
System2: ODIN (Open Dealer Integrated Network) Jan 2004 – Jan 2005
Project Type: Trading software manual testing
Designation: QA Analyst
Brief Profile:.
This application is widely used in for Online Trading with all the Exchanges
like NSE, BSE, NCDEX, MCXSX, and MCX.ODIN can connect with all the exchange at
one time. ODIN structure consists with ODIN Manager, ODIN Administrator, and ODIN
Client.
Multi –Exchange, Multi-Currency Front Office trading and risk management
system-makes trading on multiple markets easier through the use of a single
application. It incorporates features and works on advanced technology, which
facilitates higher accessibility, ensuring speed performance and advanced risk
management as well as validating securities. ODIN Admin defines organization
structure by setting your groups, branches, dealers and clients creates multiple
administrators for role segregation as well as permit ease of monitoring
defines various limits with alerts for each type of user and the end clients
defines risk views, risk scenarios and real time update on risk at organization
level and at each user level features panic withdrawal to cancel or close out all
selected outstanding orders in on click.
Responsibilities:
· Worked in QA team to plan and test end-to-end software solutions for quoting
and trading designated products.
· Project assignments focused on trading system applications.
· Work with the development and business teams to clarify requirements.
· Analyze project needs and ensure that QA criteria are established.
· Work with the QA Manager to define work plans
· Document and update the QA testing process, test artifacts and related
material in an organized, thorough, and timely manner.
· Create comprehensive Test Plans for each software product under test for
functional and regression testing.
· Author test cases for functional and regression testing reflective of
requirements.
· Review test cases and test results.
· Assist in setting up testing environments or labs.
· Execute test cases and report defects.
Environment: VB, VB.NET, ASP.NET, Java script, HTML, Oracle
Tool : JIRA
v www.Dhulecity.com. (Web Development) April 2003 – Dec 2003
Project Type: Website development and maintenance (www.Dhulecity.com)
Brief Profile: Dhulecity.com is community portal for Dhule district and
surroundings; this web site is complete guide to Dhule district in Maharashtra,
India. Web site is showcase of rich heritage of Dhule district, Web site having
section for Political, Entertainment, Education, and Industrial portfolio of
Dhule city. This web site supports discussion board, chat center, Local
advertisement, Message board, Guest book, local news, Matrimonial profiles etc on
the web. The project focuses on local market & community information. Portal uses
RSS feed from Yahoo.com and Rediff.com for group emails and Indian news.
Responsibilities:
· Web site user Interface Design
· Coding dynamic pages.
· Updating website content, Web site maintenance.
· Uploading updated pages by connecting to FTP
· Uses RSS feed from Yahoo.com & Rediff.com for group emails & Indian news.
· Improvements in Website like Shopping, Chatting, Forum discussions etc.
· Creating test data.
Environment: Windows XP, ASP 3.0, HTML, DHTML, JavaScript, CSS, Adobe Photoshop,
Visual Basic 6.0, MS Access, XML, RSS feed, IIS6.0
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