Tiera M. Williams
3516 Banbury Dr. Apt. 236 • Riverside CA 92505 • (951) 551-7856
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Qualification Summary
I am a Top Notch assistant with ten years of experience managing business
relations and special projects at the senior management level.  I’ve served as a
primary point of contact for and a liaison between management, sales teams,
personnel, clients, and vendors.  Maintain excellent written and oral
communication skills, problem resolution abilities, and a high level of
confidentiality.  Coordinate domestic and international travel arrangements.
Equally effective sales management and advanced word processing support.
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Professional Experience
The Geo Group, Carlsbad, CA.						June 2009 – Present
Regional Administrative Assistant
•	Created highly effective organizational and filing systems, including quick
and thorough indexing, filing and offsite storage, resulting in easy access to
critical information and streamlined office functioning.
•	Coordinated and set up high-level conference calls, board and management
meetings, special events and travel arrangements for top executives.
•	Conducted extensive Internet research on competitors and potential
acquisitions, reporting findings to Vice President and Director of Business
Development. Developed, formatted and maintained databases.
•	Updated and maintained Vice President’s calendar, completely re-organized the
Executive and Finance libraries, and assisted managers with special projects as
needed, including building renovations and office move.
•	Answered a high volume of incoming calls and in-person inquiries from clients
and colleagues; treated each person with respect and provided information and
referrals.
•	Acted as liaison and maintained open lines of communication among senior
executives, board members, shareholders, middle management and administrative
staff.
•	 Wrote correspondence; proofed and edited press releases and other documents
to ensure accuracy and consistency.
•	Coordinated preparation and timely dissemination of company reports and slide
presentations for board meetings.

Parker Hannifin Aerospace/Kimco , Irvine, CA				July 2008 – May 2009
Administrative Assistant
•	Provide executive level administrative support to the Vice President of
Technology and Engineering and supporting 12 direct reports with demonstrated
ability to improvise, improve procedures, and meet demanding deadlines.
•	Obtained a top secret clearance to support engineers and outsource with
Northrop Grumman.
•	Liaison between all impacted departments to ensure proper communications and
reporting practices.
•	Plan and coordinate corporate luncheons and develop presentations for related
on- and off site meetings.
•	Organize the details of special events, travel arrangements, corporate agendas
and itineraries.
•	Direct business relations and distribution of company literature to stimulate
client interest and sales leads.
•	Manage capital purchases, direct vendor relations, generate and maintain
equipment tracking records.
•	Process weekly expense reports reflecting supporting documents and budget code
indexes.
•	Coordinate and maintain weekly attendance and annual vacation records on 32
departmental employees.
•	Collaborate with departmental managers on weekly postings for master reports
to facilitate the accurate and timely writing, editing, and preparation of final
copy from draft to distribution.

Kimco/Charter Communications,  Riverside, CA. 		June 2007 – January 2008
Executive Assistant
Reason for leaving- Lay Off					
•	Performed a variety of key investor-relations functions, addressing inquiries
of current and potential shareholders, communicating with marketing department
regarding investor relations initiatives and maintaining investor database.
•	Collaborate with Vice President and Directors to oversee distribution of
financial releases to NASDAQ.  Develop spreadsheets to improve and inform quality
and risk-assessment initiatives.  Prepare meeting agendas and carefully monitor
all action items.
o	Successfully coordinated and hosted numerous client seminars, creating
invitations and promotional materials, booking venues, and selecting guest
speakers.

County of Orange, Santa Ana, CA					January 2002 – June 2007
Sheriff Executive Assistant
•	Provided a variety of secretarial and administrative support services for the
Sheriff, Undersheriff, Chief Deputy Sheriff, and other command staff, includes
typing letters, reports, internal investigative reports, and other documents,
answering telephone calls, scheduled appointments, prepared and maintained files.
Transcribed tapes dictated by Command Officers when of a sensitive nature
involving internal investigations.
•	Gathered background information and assisted with documents related to
employee relations
issues, including typing and maintaining collective bargaining notebooks,
disciplinary action
materials, and other documents related to employee relations. Maintained
personnel files for
Sheriff’s Office staff.
•	Gathered records, and files all confidential material for personnel management
matters including those related to personnel files, disciplinary actions,
grievances, administrative hearings and lawsuits.
•	Responded to staff inquiries regarding personnel and administrative procedures
and serves as
liaison with the Human Resources Department. Processes Personnel Action Requests
for new hires, terminations, retirements, promotions, and transfers.
•	Organized and schedules meetings for various boards and committees that the
Sheriff sits on.  Assisted in the preparation of resolutions for standing
committees of the Board of Commissioners.
•	Attended Sheriff’s Staff Meetings and Field Services Command Meetings; takes,
transcribe, and distributes meeting minutes
•	Coordinated and published quarterly departmental newsletter, includes writing
columns and
coordinating and getting input from other employees writing columns.

•	Maintained forms needed by employees, including notary forms, tax forms,
insurance requests, and sends same to appropriate County or State offices.
•	Assisted with various special projects, including awards ceremonies,
retirement parties, and departmental yearbook.
•	Arranged travel to meetings and conferences for the Sheriff, Undersheriff, and
Chief Deputy Sheriff, includes preparing travel advances and reconciling same.
•	Provided back-up support to the Records Clerk-Sheriff and to the Office
Coordinator-Sheriff, as needed.
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Computer Skills
Windows 2000, Vista, Microsoft Word, Excel, PowerPoint, Access, Visio,
Publisher, Adobe Illustrator, Photoshop, Outlook Express, Binding, Scanning
technology, HTML; website development, Internet Proficient, Type at approximately
60-65 wpm.
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Education
Valley View High School			Diploma			1994 – 1998
Riverside Community College							1998 – 2000
DeVry University								2000 – 2000
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Professional References
James Black				Vice President				760-930-9500 ext. 106
Cheryl Nelson				Director of Compliance			760-930-9500 ext. 109
Rich Chitjian				Technology Manager			310-621-2618