JENNIFER SPIKES
68 Primrose Ct.
Tracy, CA 95376
[Send email to request phone number] 21-0061
Cell [Send email to request phone number] 29-0549
Luvmytwins@comcast.net
Technical Executive Assistant
Offering 15+ years’ of progressive administrative support experience in
fast-paced,
high-tech office environments
Self-motivated highly reliable administrative support professional with proven
multi-tasking skills to handle a high-volume workload and effectively deal with
interruptions. Detail-oriented and conscientious about meeting deadlines. Adept
at “thinking on my feet” to meet challenges head on, resolve complex problems,
and adapt quickly to changing priorities. Excellent client and public liaison
skills; outstanding written and verbal communication abilities.
Key qualifications include:
• Office Organization & Management • Event Coordination & Planning
• Scheduling both Internal & External • Client Services and & Relations
• Process & Systems Improvement • Filing & Records Management
• Meeting Planning & Coordination • Travel Planning & Coordination
• Proofreading & Editing • General Correspondence
• Strong IT and Technology Background • Project Management
• Strong Computer Proficiencies • Marketing & Promotion Skills
Experience
Non-Profit
Engineering, Manteca, CA
Coordinator 2009 to Present
Assist engineers with engineering map mark-ups, work order entering, tracking
and billing, disbursement of approved work orders to construction, surveyors and
engineers.
• Supplier invoice payments using V1V PeopleSoft AP.
• Close completed work orders using HPUX and RAMS.
• Measure and map out land base drawings using VBUILD and Micro station V8.
Safeway Pleasanton, CA
Administrative Assistant 2007 to 2008
Correspond with directors regarding issues pertaining to their divisions, adding
new comps in access and changing adding or deleting comp dates. Transmit files to
Retail Data, transmit batches, and check that comps have been delivered on
scheduled due date.
• Prepare travel arrangements for directors and employees as needed.
• Work closely with IT when comps are not transmitted correctly Troubleshoot all
computer and telecom issues with Promotion Analysis to determine needs, and place
appropriate work orders.
• Manage all department moves and update department org charts as necessary,
using Visio.
NCAMOTC Tracy, CA
Executive Assistant/ Meeting Planner 2002 to Present
Met the logistical needs of each convention, ensuring the event flow was
smooth.
• Negotiation hotel and vendor contracts. Scheduled workshops for teachers and
keynote speakers.
• Create brochures, flyers and presentations to promote the spring and fall
conventions.
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Jennifer Spikes Page 2 of 2
Intera Communications Tracy, CA
Telecom Bill Auditor 2005
Audited the telecom bills for fortune 500 companies to find contract
discrepancies, unused services or misapplied tariffs.
• Recovered thousands of dollars by discovering these billing errors, getting
appropriate credits, and finding less expensive plans.
PeopleSoft Corporation Pleasanton, CA
IT Specialist 2004 to 2005
Using work order database, handled all issues with all company cell phones.
Including maintenance, programming, replacements and new issues.
• Assisted in the activation “punch downs” of Cisco desk phones upon moves and
new hires.
Intera Communications Pleasanton CA
Project Manager 2001 to 2004
Supported the CEO, CFO and Director of Sales acting as executive assistant;
managed a team of 8 to run the Network Services department; served as escalation
contact for all client problems.
• Handled all provisioning, ran all system bumps, using Excel, to ensure correct
submittals to the LEC’s and CLEC’s.
• Assisted with marketing and sales to promote the Wi-Fi and VoIP technology for
many potential vendors.
• Prepared travel itineraries, managed calendars, ensured Power Point
presentations worked properly on laptops—calculated and processed all agent and
client commissions.
PurePulse Technologies Tracy, CA
Executive Assistant 1999 to 2000
Managed all communication and office procedures to support President and Vice
President of Marketing; provided limited support and communication for CEO.
• Coordinated all domestic and international travel arrangements.
• Marketing. Assisted in preparing sales presentations for potential clients.
• Developed the desktop displays and backlit boards for all trade shows.
• Managed all corporate events with our parent company Maxwell Technologies.
San Diego Sate University San Diego, CA
Administrative Analyst IV 1993 to 1998
Prepared purchasing contracts; collated price and product information from
various vendors; negotiated contracts for products and services; and perform
follow-up tasks for purchase orders.
• Reconciled and monitored a large fiscal year budget.
• Generated travel vouchers, advances, accommodations and travel expense
reports.
• Developed clerical procedures, process key requests; distributed incoming
mail.
Education
San Diego State University - AA Degree Business Management
Community
Started a non-profit foundation (Because of Marcus) to provide gently used
clothing to families in need.
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