VALDEV S.BHANDOL
2288 Irvine Avenue
Port Coquitlam,BC
V3C 3H2
Phone#:  [Send email to request phone number] 44 8725
Cell# :  [Send email to request phone number] 17 3535
E-MAIL:[Send email using form at bottom] 

OBJECTIVE: To Transfer my broad range of Technical and Communication Skills to
the Information Technology Environment.

                      SUMMARY:
*Over five years software and hardware testing experience.
*Excellent analytical & problem-solving skills.
*Adapts effectively to challenging situations.
*Strong team player and leadership skills.
*Solid interpersonal and organizational skills. 
*Over 3 years Inside Sales/Customer related skills

              PROFESSIONAL EXPERIENCE:

Inside Sales Club Intrawest, Vancouver,                             2007-Present
                               
Booking appointments for holiday vacations to Whistler/Blackcomb,
updating customer database,setting call backs for follow ups.
Generating new leads through cold calling techniques. 

Sales Associate:Pinnacle Building Services,Coquitlam              2006-2007 
Generating business leads through cold calling using Maximizer(CRM)
Database.Expanding database using market research,booking appointments and
communicating any issues to the operations staff for resolution.
  
Inside Sales:Specialty Technical Publishers, N. Vancouver        2005-2006
Promoting  the latest development in Law,Revenue Recognition Publications
Contacting Business Clients in the United States Market,updating
records.Highlighting Internet Law Protocols and Health and Safety Issues.Keeping
Track of all accounts related to STP Organization    

I.T.Engineer/Inside Sales: Whiskey Jack Resorts, Burnaby,        2004- 2005 
Troubleshooting Network Servers, PC's, testing Lan lines, 
Promoting Holiday Vacation Ownership programmes in Whistler BC,
Testing SQL Server, MS Exchange servers, taking care of Web Sites.

Telesales Representative: West Coast Timeshare Ltd, Burnaby  2004-2005
Promoting Timeshare resorts, BC Lions Tickets,weekend getaways
Entering appropriate client information into the database
Resolving any customer related problems, in a timely productively manner.Sales
training, meeting and exceeding target goals, and objectives      

Telesales  Representative:Pagenet Canada Inc. Burnaby,BC 2003-2004              

Booking  appointments with prospective clients Searching through the 
Goldmine 5.0 database Updating database,writing sales reports                   


Inside Technical Sales:Source Telecom Inc Coquitlam,                2002-2003
Booking Internal Sales appointments Updating Maximizer Database.
Knowledge of centrex hone lines.IP Telephony,advising Clients about
various phone systems:Nortel, Comdial, NEC. 

Electronics Technician Engineer:Kobelt,Surrey,                           
2001-2002 
Testing, troubleshooting Electronic Marine Control Systems. 
Configuring New Systems, reading Schematic  Drawings.
Building Complex Marine Electronic Systems, RF Design. 
Writing Test Inspection Reports, for each new build. 
Resolving Technical related issues with clients. Setting Software 
Hardware Perimeters, using the RS232 Cable, PC Interfacing. 


Quality Assurance Tester: Burntsand, Vancouver,      
2000-2001
Testing Web Portals on different platforms: 2000, NT/98.Writing 
Test Scripts,using Mercury WinRunner 6.0, LoadRunner 6.0.Assigning
bugs to developers, tracking bugs, writing test reports.Dealt with many
challenging Projects:www.K12 Planet.com,Slam Dunk, Scott Project.Excellent  Team
Player, wrote many Software Testing White Papers.   


Test Engineer (3 Month Contract.) Technical Systems Testing
1999-2000
Testing  Hardware and Software functionality Video Lottery Terminal.
Used Testing methodologies, writing test cases, test scripts.Load 
Testing, Black Box and Glass Box Testing.Regression Testing, 
Smoke Testing,basic Knowledge of Networking Protocols:TCP/IP, DNA. 
     
                              EDUCATION:

1996            LONDON GUILDHALL UNIVERSITY, London,England (UK) 
                   BA/BSC Psych/Computer Science (Transferred) 

1993            SIMON FRASER UNIVERSITY,
                   BA/BSC Pych/Computer Sc


1991            COQUITLAM COLLEGE, Coquitlam, BC, Canada 
                   University Transfer                              
 
1990            SLOUGH UNIVERSITY, London, England, (U.K.)
                   H.N.D.(Higher National Diploma)in Electronics 
                   Engineering.             


                 TECHNICAL SKILLS SUMMARY:

       Hardware: IBM PCs and Compatibles,
                          RS 232 Interface.

       Operating Systems: Wins XP,Windows/NT, Win 2000/98/95,
                                         Windows 3.x, Unix, Linux.

       Software: MS Excel, MS Word, LAN Server, Powerpoint,
                           Mercury WinRunner 6.0, LoadRunner
                           Bugzilla(Bug Tracking Database) 

       Databases: MS Access, DB2, Database Manager.
            
       
       Languages:C, C++, Visual Basic, HTML, JAVA, XML.
                 HTML,Javascript,SQL.