SUMMARY
Over 12 years of experience in design, deployment and operational engineering
for Broadband applications such as residential/Commercial high speed internet,
Voice over IP and video services.
In depth knowledge and extensive practical experience with IPv4, IPv6, MPLS,
MPLS VPN, IP Multicasting, Multicast VPNs, PIM, BGP, MPBGP, OSPF,IS-IS, RIP, QoS,
Netflow, DOCSIS and Packet Cable protocols.
Practical experience with CPE device provisioning systems, DHCP, DNS, HTTP, FTP
and TFTP services on Unix and Linux operating platforms.
A Cisco and Juniper certified professional. Hold a Masters degree in
Telecommunication Engineering.
SKILLS
Protocols: IS-IS, OSPF, MP BGP, MPLS, LDP, RSVP, PIM v1/v2, IGMP, Multicasting
(ASM/SSM), SNMP, ATM, EIGRP, IGRP, RIP, IPv6, DOCSIS 1.0/1.1/2.0, PacketCable
1.0, RTP, SIP, MGCP.
Network OS: Cisco IOS, Juniper JunOS, Cisco IOS XR, Cisco CATOS
Circuits: 10 Gigabit Ethernet (LAN/WAN PHY), OC192, OC48, DS3
Routers: Cisco CRS-1, Cisco GSR 12K, Juniper T1600/640, Juniper MX-960,
Cisco 7206VXR, Cisco Catalyst 6509, Cisco 4500, Juniper ERX-1440,
Cisco 3640/3620, Cisco 2800, Cisco 7300
Firewalls/
Load-balancers: Cisco FWSM, Cisco ASA and PIX firewalls, Cisco CSM, ACE
Network Mangement: HP Open View, Precision, HP Opsware, HP RAMs, SNMPc, Remedy
Tools
EDUCATION
Master of Science, Electrical Engineering May 1996
State University of New York at Stony Brook
Bachelor of Science, Electrical Engineering May 1994
City University of New York
CERTIFICATIONS/Honors
Cisco Certified Network Professional (CCNP)
Juniper Network Certified Internet Specialist (JNCIS-M series)
Cisco Certified Network Associate (CCNA)
Rogers outstanding employee of the month.
EXPERIENCE
Rogers Cable February 2007 - Present
Senior IP Platform Engineer (Team Lead)
• Function as a point of contact for the highest technical escalation within
Network Operations on service outages
• Maintain Rogers Communications IP Core networks that support Rogers High Speed
Internet, Home Phone (Voice Over IP), Internet Transit Services for Businesses
and Rogers Switched Digital Video services.
• Create and implement deployment plans and executable Method of Procedures for
new network technologies and network capacity upgrades.
• Troubleshoot complex issues related with external and internal BGP policies,
OSPF cross platform (Cisco and Juniper) compatibilities, IS-IS for IPv6,
Multicasting VPNs, MPLS VPN, QoS, Service Load balancing and Firewall security.
• Deploy and troubleshoot IP infrastructure for new Switched Digital Video
technology (based on Source Specific Multicasting) and Digital Video
command/control and propagation network.
• Perform root cause analysis of service impacting issues that affect stability
and performance of network elements including Cisco and Juniper platforms.
• Analyze and understand new Network designs for introducing new technologies
and services and determine their impact on stability and performance of network
platforms.
• Oversee the quality of the technical Method of Procedures (MOP) necessary to
effect changes to the production network, especially for high risk activities,
with an ultimate objective of maintaining highest availability on these
services.
• Perform holistic assessment on the operational stability and performance on
all components that comprise the complex service platform. Conduct detail
technical investigations to gather more data on service performance issues and
deal effectively with vendors to resolve these performance issues. Recommend and
institutionalize industry best operations practices. Recommend tool enhancements
and automations to improve operational efficiencies.
• Act as a mentor to develop, support and train operations personnel on all
technical aspects of the service platform with an aim to adopt best operations
practices. Establish and review technical documentation on how to perform OAM&P
(Operation, Administration, Maintenance, & Provisioning) on new techcnology /
product introductions to the service platform.
COGECO CABLE February 2006 – February 2007
CPE Engineer
• Tested and evaluated both physical and software performance of new eMTA and
Cable Modem devices in Engineering LAB both for Commercial and Residential
applications.
• Troubleshot any CPE (Customer Premises Equipment) related issues impacting
either voice or data services escalated by Tier 2 or Tier 3 operational groups.
• Reported any CPE specific issues to CPE vendors and worked with vendors in
resolving those issues.
• Performed Network transmission loss plan and voice quality tests for new eMTA
devices by employing performance measurement tools such as Sage, IXIA and Abacus
5000 call generators.
• Participated in testing and evaluating network capacity planning tools such as
Cisco Admission Control by creating lab simulations, evaluating and documenting
test data.
• Studied the performance impact on data and voice services by employing
different DOCSIS scheduling methodologies including nRTPs, Best Effort and UGS
(Unsolicited Grant Service).
• Evaluated eMTA no dial tone issues on daily basis.
• Created and updated Cable Modem DOCSIS configuration files and eMTA Packet
Cable configurations.
ROGERS CABLE August, 2003 – February 2006
Technical Action Center Specialist
• Identify and troubleshoot and resolve a wide variety of network issues
ranging from Cable access layer to IP routing and MPLS VPN, SONET OC48, OC192
circuits and Cisco Catalyst, GSR, uBR hardware platforms for High-Speed Cable
Internet and Voice Over Cable services.
• Work with Head-end technicians or field technicians in resolving network
related issues.
• Support a wide variety of network servers including BACC provisioning servers,
DNS, TFTP,HP Netflow servers and Firmware management servers.
• Document network and server failures using Remedy based tracking system.
• Escalate any vendor specific issues by opening and tracking tickets with a
related vendor. Coordinate among Plate-form specialists, head-end technicians and
vendors in case of any emergency equipment repairs.
Excite@Home Corporation May 2000 to Feb 2002
Senior Regional Access Support Engineer
• Designed, deployed and maintained IP data networks for broadband internet
services based on Cisco and Extreme high and low end routers and switches, OC12,
OC3, T3, T1, Gigabit Ethernet and Fast Ethernet.
• Configured and implemented OSPF routing on regional networks and BGP routing
on core networks.
• Worked with Incumbent Local Exchange Carriers (ILECs) and Inter Exchange
Carriers (IXCs) in testing and approving T3, T1, OC3 and OC12 circuits.
• Designed and implemented network redundancy based Cisco Dynamic Packet
Transfer (DPT) technology on OC48 and OC12 circuits.
• Provided customer support and technical training to various Cable TV partners
including Comcast, AT&T Broadband and Cablevision.
• Planned and performed network upgrades with Network Operation Center (NOC)
during scheduled
network outages.
• Configured and maintained a wide verity of Cisco, Extreme and Foundry routers
and layer2/layer3 switches.
• Installed and configured SGI O200, Sun E450 servers, Cisco PIX firewalls,
A1000 RAID Disk arrays on the Internet for providing Proxy, Mail, DHCP and Name
services to Cable Modem subscribers.
• Capacity management of network resources by planning network upgrades based on
weekly routers, switches and circuit usage reports.
• Project managed network integration, ensured scheduling, provided ongoing
status reports and alerted senior management of potential issues.
Telephonics Corporation May 1996 to May 2000 System Engineer
• Designed and configured LAN (Ethernet) and WAN networks based on TCP/IP with
an application in Air Traffic Management.
• Implemented a Central Monitoring System based on HP Openview for managing Air
Traffic Controls system based on 50 nodes spread across different Air Traffic
Control facilities across Mainland China.
• Inter-connected several air traffic management facilities by designing and
deploying Wide Area Networks based on Cisco 2500, 3600 and 4500 routers.
• Installed and maintained Windows NT 4.0 and HP-UX 10.20 operating systems on
Dell and HP9000 systems.
• Installed and configured the system on site (China and South Korea) and
performed Site Acceptance tests.
• Assisted management in writing proposals for prospective businesses.
• Created system help and maintenance documents for the client.
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