TRACY JANE COLLIGAN
310 Evergreen Street
Woodland Park, CO  80863
 [Send email to request phone number] 87-7978
CAREER OBJECTIVE
A challenging position whereas all aspects enhance my qualifications and many
years experience.

BUSINESS EXPERIENCE

May 1993 to Present
The Assistant Solution
Woodland Park, Colorado
Virtual Assistant/Independent Contractor:  As a supplement to positions held
throughout the years; last six solely operational as a V.A., including
sub-contractor’s, I have maintained a business assisting clients in a variety of
roles and responsibilities, including one-time projects or long-term working
relations.  My services include, but are not limited to; administrative support
services plus, specialized temp service, personal assistant, sales and marketing,
trade shows, event planning, meeting organization, fundraising, training staff of
clients, developing custom systems and databases, IT applications and much more. 
Priority number one is my commitment and dedication to the client I am
contracted.  

August 2005 to November 2005
Woodland Park Chamber of Commerce
Woodland Park, Colorado
Interim Executive Director:  Responsible for managing Chamber of all day-to-day
operations, targeting, obtaining and maintaining Memberships and supervising
Visitor Center staff including 12 volunteers.  Ensure all interactions are
positive and work is accomplished in an accurate, timely, confidential and highly
professional manner.  In charge of project management system to assure a smooth
running, efficient, communication between Chamber, City Council, Chamber Members
and the Community.  Organize and communicate all planning of events including the
largest annual event for the town; Oktoberfest, which after being in title less
than two months, I increased their net income from past three years by 80%,
making it the most profitable year out of eight. Schedule and arrange all
meetings (staff, Board of Directors and others).  Maintain Member files/database,
accounts payable/receivable, checkbook, filing system, and a variety of
administrative duties.  Often make public appearances, speeches and support to
other Chambers and business groups.  This position is highly interactive with the
public and is important to maintain great client relations, confidentiality and
attention to detail.

March 2004 to November 2004
ABL Lights, Inc.
Woodland Park, Colorado & WI
Corporate Sales Manager:  Assistant to General Manager.  Responsible for sales
in western territory states, including Canada, Alaska and Hawaii for a
manufacturer of work lights and lamps for heavy equipment as well as electrical
products/components; supplier to many of the largest companies of the medical,
construction, mining, agricultural, forestry, marine and recreational industries.
Provide strong verbal, written and presentation skills, while maintain customer
relations and obtain new by follow-up and dedication to leads from main office,
own research and attending trade shows. Account Manager to distributors in
respective territories. Assure organizational, leadership and team efforts toward
a positive, efficient and strong work environment. Company plant located in WI
(parent company France), however, worked from home office in Colorado.

October 2002 to October 2003
Penrose-St. Francis Health Foundation
Colorado Springs, Colorado
Administrative Director:  Assistant to President of Foundation.  Supervisor to
administrative staff and responsible for managing all work of administrative
associates, interfacing with doctors, nurses, assistants, basically all aspects
related to the medical industry.  Ensure all interactions are positive and work
is accomplished in an accurate, timely, confidential and highly professional
manner.   In charge of project management system to assure smooth running,
efficient, communication between Vice Presidents, other foundations,
administrative support group (Catholic Health Initiatives - CHI), company staff,
the community and donors.  Responsible for the Associate Campaign ($1 million
goal for 2003), which was achieved/surpassed and maintained the employee
assistance program whereas I managed.  Schedule and arrange all meetings (staff,
Board of Directors, Steering Committee and others), take minutes and distribute
accordingly.  Organize and communicate all planning of events, such as meetings,
conventions, hospital displays (local or out of state).  Maintain donor
files/database, accounts payable/receivable, checkbook, filing system, make
travel arrangements and a variety of administrative duties.  This position is
highly interactive with the public and is important to maintain great client
relations, confidentiality and attention to detail.

December 2000 to May 2002
Progress Casting Group
Minneapolis, Minnesota
Sales and Marketing Administrator: Assistant to Vice President of Sales and
Marketing.  Supervisor to Customer Service department.  Support a sales staff of
seven Account Managers, assisting with all customers (internal & external),
inside sales representative providing correspondence and quoting.  Generate
reports/spreadsheets (budget/actual), track PTO accrual and usage, attendance of
dept. and daily administrative tasks.  Coordinate travel arrangements, plan all
meetings for customer visits and/or in-house, which include travel itineraries of
visitors, hotel reservations, compiling of all materials necessary for a
successful meeting.  Organize and communicate all planning of events, such as
sales meetings, conventions (local or out of state).  Complete Procurement
Information Booklets (PIB-government) as requested for company data updates, as
well as, economic requests related to parts and pricing.  Responsible for mass
customer mailings, communication with independent sales representatives and all
territory assignments in the United States and abroad.  Maintain marketing
supplies inventory and submit marketing orders and placement of advertisements. 
Assist with the company newsletter by compiling information, conducting
interviews (editing to distribution).  Responsible for updates to company web
site.  Act as liaison between executive staff/sales department and all PCG
staff.

September 1999 to December 2000
Food Engineering Corporation
Minneapolis, Minnesota
Executive Sales Associate: Assistant to Vice President. Provide support to
President/CEO and Sales & Marketing Departments.  Supervisor to administrative
staff.  Handle transmittal of information out of department via mail, fax or
e-mail to customers (internal & external), vendors.  Maintain a weekly update of
President/CEO personal stock options and report accordingly to provide extensive
personal and business arrangements, i.e. scheduled use of company car,
appointments for his multiple business interests.  Receive, sort and distribute
executive level mail as appropriate.  Record and track department personnel
scheduling, travel arrangements, expense reports, arrange meetings, catering
responsibilities, research and initiate efficiency solutions, and a variety of
other administrative duties.  Assist in design, placement and follow-up of
advertisements.  Organize trade shows (mailings, booth setup, hotel and travel
arrangements).  Maintain marketing database; produce/analyze reports generated
from marketing database.  Order and maintain marketing materials. Preparation and
distribution of quotations, trip reports, letters, etc. as directed by the sales
engineering personnel.  Process/delegate incoming leads (received via phone,
advertisement, trade shows and mail).  Maintain proper operation of all office
equipment, phones (internal and cellular) and property management.  Receive,
review and make decisions of vendors.  

May 1999 to September 1999
Great Clips, Inc. Corporate
Minneapolis, Minnesota
Franchise Development Coordinator: Assistant to Vice President Franchise
Development.  Organize and maintain executive office/files for efficiency. 
Support department including four Development Managers.  Responsible for Broker
setup and communication, i.e. database input, check request, distribution,
correspondence and lead referral to Managers by designated market areas.  Company
contact for incoming leads and prospect calls.  Oversee completion of
convention/trade show preparation, including booth setup, shipping, materials
on-hand, gift assembly, hotel and travel arrangements.  Maintain databases,
generate and distribute reports to appropriate departments and individuals. 
Backup to Franchise Development Secretary.  Variety of miscellaneous related
duties.

March 1996 to May 1999
Clarus Medical Systems, Inc.
Minneapolis, Minnesota
Sales Coordinator: Support a regional sales team comprised on Director of Sales,
three Regional Sales Managers and approximately 55 Sales Representatives in a
variety of projects including; sales proposals, quotes, lead generation,
referral/trade shows (set up and man the booth to greet, visit and provide
product knowledge and demonstrate), literature/sales materials coordination and
informational distributions.  Many software programs, travel arrangements,
arrange meetings, answer telephone calls and tactfully handle inquiries.  Acting
on own initiative, perform advanced secretarial and clerical duties to relieve
and assist executive and administrative of clerical and administrative duties. 
Support sales staff and business development efforts.  Travel to conventions to
assure all necessary equipment has arrived and all details are in order. 
Supervise administrative staff (plan, schedule, assign and review workload). 
In-charge to manager.

April 1994 – January 1996
Enviro-Acoustics
Minneapolis, Minnesota
Administrative Assistant: Assistant to president, word processing, bookkeeping,
tracking of material shipments in U.S. and International, phone coverage,
dictation/transcription, filing, invoice, travel arrangements, meeting minutes,
order documentation/supplies, greeting customers.

January 1983 to May 1993
AT&T Information Systems
Minneapolis, Minnesota
Sales/Marketing Assistant: Support to Management and Marketing personnel,
including many task such as inputting data for corporation phone systems,
producing phone labels, word processing, meeting minutes, phone coverage, onsite
help-desk assistant, purchase order assistant to buyers, mail distribution,
generating reports, supporting sales force of 60 people, large proposals.

SPECIAL ABILITIES

	Type 90 wpm plus
	27 years experience of the following:
o	supporting executive level management
o	office management
o	sales and marketing
o	event planning and meeting organization / volunteer coordinator
o	customer service
o	receptionist
	Web site development and maintenance
	IT applications technician 
	Excellent word processing skills and working knowledge of the
following: 
o	 Windows
o	 Microsoft Word
o	 Excel
o	 Powerpoint
o	 Publisher
o	 Outlook and Access
o	 InfusionSoft
o	 eMarketing Software
o	 Intranet Applications
o	 SalesForce.com
o	 WordPerfect
o	 Lotus Notes
o	 FrontPage
o	 Desktop Publisher
o	 Oracle
o	 FileMaker Pro
o	 Kronos Timekeeper
o	 OnTime
o	 Samna
o	 ACT!
o	 Contact Partner
o	 Raiser’s Edge
o	 Report Writer
o	 QwikQuote
o	 Adobe PageMaker
o	 HP DeskScan II
o	 Paradox
o	 PaperPort
o	 MapLinx
o	 Harvard Graphics
o	 Great Plains
o	 Account Analysis
o	QuickBooks
	Strong grammar / writing skills / proof-reading
	Problem-solver
	Time management / Prioritization skills
	Extensive experience in wealth management, construction, insurance and
medical industries
	Development and implementation of office policies and procedures
	Excellent communication and interpersonal skills
	Team Player
	Go-getter attitude
	Individual contributor
	Ability to work under pressure
	Dictation / Shorthand
	Bookkeeping / Payroll / Billing
	Filing
	Notary Public


PROFESSIONAL TRAINING

I have taken courses via community college to enhance my time management skills,
as well as my already good multi-tasking skills – plus a variety of other courses
as directly related to each position. 

Attended one week of intense sales training instructed by Jon Jones, Jon Jones
International, November 2004, Phoenix, AZ.

HOBBIES & ACTIVITIES

Enjoy outdoor events, drawing and creativity - have modeled in the past, and
still on occasion.