RESUME









Resume – Matthew Ellison Carpenter


Personal Profile

Name: 		Matthew Ellison Carpenter
Nationality:		United States of America
Contact:		0414 288143
Address: 		9 Morton Lane, Flemington Victoria 
Date of Birth: 	26 / 06 / 1975


Experience Environments
•	Team Leadership /  Sales Leadership
•	Selling / Account Management
•	Call Centre  / Telemarketing  / Help Desks
•	Business Advertising
•	Travel Industry
•	Cable and Satellite
•	Automotive Industry
•	Telecommunications
•	Training and Consultancy

	
	Professional Skills Summary
•	Management of high performance teams
•	Account Management 
•	Contract Negotiations
•	Commercial Management and Negotiations
•	Sub-contractor Management
•	Quality Control and Management 
	
	
	Personal Skills Summary
•	A leader and motivator of peers and subordinates
•	Open, honest, sincere and accessible style
•	Conflict management  
•	Desire to win, drive to succeed
•	Professional presentation skills
•	Strong and committed work ethic
•	Well developed communication skills







Educational History

California State University Stanislaus 1993 – 1995
2 years general education

Turlock High School 1989 -1993
		 

Courses and Training Completed: 

Management & Advanced Professional Sales Training
Presentation Skills
Sales Engagement
Negotiation Skills
Performance Coaching 
Sales Skills Training



Employment History

Dec 07 – Jun 08
Position Held: Sales Representative (The Local Pages, Farmington NM)
Reporting to: Regional Manager  
Duties:
•	Business to Business Sales
•	Customer Follow-up
•	Responsible for North West Sales covering corporate to small business
•	Contract Negotiation and Management
•	Annual Sales Target - $250K / Actual Target Achieved - $460K


Nov 06 – Oct 07
Position Held: Sales Representative (Hennessey Honda, Roswell, GA)
Reporting to: General Manager, Sales
Duties:
•	Understanding and meeting customers need and satisfaction
•	High instance of repeat customers
•	Responsible for walk in sales
•	Contract negotiations
•	Target – 12 sales per month
•	Actual – 15 – 18 per month




Sept 05 – Oct 06
Position Held: Sales Representative (Perfection Honda, Rio Rancho, NM)
Reporting to: General Manager, Sales
Duties:
•	Top Dealership Sales 4 Times 
•	Understanding and meeting customers need and satisfaction
•	High instance of repeat customers
•	Responsible for walk in sales
•	Contract negotiations
•	Target – 12 sales per month
•	Actual – 15 – 18 per month


Jun 02 –Aug 05
Position Held: Cable Supervisor (Connection, Turlock CA) 
Reporting to: Northern District Manager 
Duties:
•	In charge of 15+ employees on day to day operations
•	Onsite training and mentoring
•	Responsible for performance and efficiency of the team
•	Improved revenue generation of the team by 25%
•	Reduced customer complaints and call backs from 25 per week to 5 or less per
week
•	In charge of quality control and ongoing training
•	Responsible for management of Installation Technicians (multi-county
jurisdiction)


Jan 98 –May 02
Position Held: Cable Technician (Direct TV, Modesto CA) 
Reporting to: District Manager 
Duties:
•	Complete installation of Dish, receiver, cabling and customer education
•	Responsible for all new hire education and training
•	Proficient in trouble shooting and customer education



Hobbies / Interests

Hiking, Swimming, Reading, Travelling