Ileana Tillery � 29557 Sunset Trail, Pine, Colorado, 80470 �
Phone: (720)231-1564 

OBJECTIVE
Administrative Assistant/Customer Service

PROFILE 
•	More than 14 years experience working with customers as professional realtor 
•	Ability to direct complex projects from concept to fully operational status. 
•	Goal-oriented individual with strong leadership capabilities. 
•	Organized, highly motivated, and detail directed problem solver. 
•	Proven ability to work in unison with customers, staff, and account executives


EDUCATION 
Hayward Adult Education, Bookkeeping and General Clerical 
Century 21 Real Estate School, Broker License 

RELEVANT EXPERIENCE AND ACCOMPLISHMENTS 
EMPLOYMENT HISTORY 

1994-2009 Realtor - State of Colorado as Broker Associate
Help buyers and sellers with real estate transactions including their homeowners
insurance. Oversaw operations of new real estate company; training, supervising
realtors, their transactions, advertising, liability and insurance compliance
with state of Colorado. 

2002-2006 Alpine Access - Golden, Colorado  Call center agent for Park
University Enterprises, Shop At Home, booking classes, taking product orders,
customer service calls.
. 
1991-1994 Realtor Assistant   I assisted top producer with contracts, ordering,
and reviewing title insurance, advertising, and bookkeeping. 

1986-1991 Administrative Executive Assistant for sub-contractor, Assistant to
president, operations manager, and chief estimator. I was responsible for
bringing company into EEO compliance with federal, state and county requirements.
Tracked and recorded EEO for 99 to 500 employees. Scheduled, took minutes to
monthly safety meetings, and managed accounts payable.  Ordered plans for
bidding, prepared and sent estimates, coordinated travel plans.

Prior Experience 
Worked in financing for Thrift and Loan Company; assisted customers with
payments and saving plans. 

COMMUNITY INVOLVEMENT 
Volunteer in community in a world wide education work.