Paula Bjorlie
4833 N. Sheridan Ave. [Send email to request phone number] 69-7973 / [Send email to request phone number] 72-5272
Loveland, CO. 80538 [Send email using form at bottom]
SUMMARY
Strong background in data support for engineering and production management
including ad hoc
reporting, data mining, and business process support. Key strengths in
automation, trouble shooting,
and information process design and improvement. Additional strengths in data
analysis, customer
service, and application development. A highly versatile data support
professional that succeeds by
asking the right questions of end users and developing applications to meet
their needs.
* Problem Solving
* Data Mining Automation
* Excel automation wizard
* Process Improvement
* Application Design & Development
* Versatile
* Technically Savvy
* Quick Study
* Programming
SKILLS
Software: C++, C, C# (.net), Active Server Pages (ASP), VBScript, SQL Server,
Microsoft Developers Studio, MS Office, Rational Rose, FrontPage,
Matisse, VisualStudio.NET, SQL Server Reporting Services, Altirus,
windows Scripting
Communication: Key role in the transfer and training of Chinese Contract
Manufacturer. Customer service experience in retail, food
service,
hospital administration and home daycare, women’s resource
sergeant.
Hardware: Tested, repaired and calibrated analog and digital electronic
equipment prior to shipment. QA inspector for electronics
firm.
WORK HISTORY
Net Source and Volt for Hewlett Packard, Fort Collins, CO Sept. 2007
–Present
Software Tester
* Testing & black box troubleshooting of Remote Graphics Software and HP
Skyroom
* Maintained test environment for multi-platform testing including image
capture
and deployment using Altirus when possible.
* Use, maintain, update and create comprehensive test plans, test sheets and
process
documents for new and existing functionality.
* Updated and created test result, communication and reporting processes
* Automated the daily new-build loading process with Windows Scripting
AGILENT TECHONOLOGIES, Loveland, CO 2003 – 2006
Production IT Systems Design Specialist
Continuation of previous employment as a full time employee. Gained
additional experience in .net
applications, SQL server database design and manufacturing flow and data entry
processes.
* Designed/created a .net web application & SQL Server database to expedite
customer
replacement parts from contract manufacturer allowing status tracking and
providing
email updates.
* Designed a new db to accurately reflect the manufacturing structure and
product
relationships used to improve product quality by accurately tracking failure
analysis and
product rework.
* Successfully transferred data collection abilities to Asian outsourced group
by setting up
processes and training replacement users while improving computer interfaces.
* Worked with both customer support and manufacturing engineers to provide
detailed
failure and repair data used for ongoing quality improvement and problem
solving.
Paula Bjorlie Pg. 2
Volt Technical Services for Agilent Technologies, Loveland, CO 2001 – 2002
Contract Information Specialist
Worked with a Manufacturing Engineering department to create and automate a
reporting process for
manufacturing production processes. Designed and implemented automated reports
using Excel,
Word, Active Server pages, and FrontPage. Created a web based ISO compliant
Quality document.
Gained experience in Excel (VBA), VBScript, HTML, ASP and Web applications
including
VisualStudio.net.
* Created both standard reports and ad hoc on demand data queries using SQL
reporting
services and Excel.
* Created and automated customized programmed Microsoft Excel reports drawing
from
dispersed data sources.
Velocity.com, Ft Collins, CO 1999 – 2000
Data Import Specialist
* Designed and implemented a Tcl interface for importing and exporting data into
a Matisse
object oriented database improving patient data accuracy.
* Developed the required object oriented C++ classes and methods in the
underlying server
architecture to interpret Tcl commands and to provide access to the database and
IO.
* Developed and implemented HL7 Standard format import and export capabilities.
* Participated in the design and implementation of a true object oriented
database core model
and the underlying architecture required for a codeless application. The
application core
model dealt primarily with the health care industry.
Part Time and Full Time Student, Fort Collins, CO 1995 - 1999
First at Aims Community College and then Colorado State University.
Foothills Specialty Electronics Loveland, CO. 1993 - 1994
Worked Part-time as a Jack-of-all-trades in prototype PC board production.
PRIOR EXPERIENCE
Prior experience includes a series of increasingly responsible positions as a QC
inspector and
Electronic Technician for companies such as Hewlett Packard. Other experience
as a small business
owner providing the highest quality in health, safety, nutrition and training
for pre-school clients.
EDUCATION
BS: Computer Science GPA 3.9 Colorado State University Fort Collins, CO
AA: Computer Science GPA 3.9 Aims Community College Fort Collins, CO
AAS: Electronic Tech. GPA 3.69 N.Dak. St. College of Science Wahpeton, ND
ACTIVITIES/ACCOMPLISHMENTS
PTA president, Cub Scout leader, ARMY Commendation Medal, Deans List,
Presidents Academic
Scholarship, Phi Beta Kappa.
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