Management $ Sales $ Marketing
Accomplished management professional with extensive sales experience across a
variety of industries. Proven ability to drive business growth through
aggressive sales initiatives, revenue generation and competent fiscal management.
Strong technical background with substantial marketing experience. Often
recognized for ambition, integrity, ingenuity, loyalty and entrepreneurial
spirit. Superior interpersonal and customer management skills. Highly
self-motivated, enthusiastic, and profit-oriented.
AREAS OF KNOWLEDGE AND EXPERTISE
Management:
· P&L Responsibility
· Accounting/Financial Management
· Cash Flow, Cost Control, Budgets and Pricing
· Policies and Procedures Development
· Organizational Skills and Process Development
· Operations/Production/Quality Control
· Staff Development and Leadership
· Training and Motivation
· Problem and Conflict Resolution
· “Start-up” Management
· Communications and Public Relations
· Human Resource Management
· Event Planning
· Commercial Property Management
Sales/Marketing:
· Sales and Customer Service Management
· Market Expansion/New Business Development
· Relationship Management and Client Retention
· Strategic Partnership Building
· Global Business Development
· Licensing and Contracts Negotiation
· Consultative/Solutions Sales
· Product/Service Development and Execution
· Presentation Development and Delivery
· Trade Shows
· VAR/Distributor Management
· Target Market Development
· Competitive Analysis
· Website Strategy and Internet Marketing
· Telemarketing and Direct Mail
· Program Management
PROFESSIONAL EXPERIENCE
Automated Integration, Longmont, CO
Trainer/Tech SUpport 2004 – Present
====================================================
Implemented training and tech support of fully integrated
accounting/dispatching/job costing program for the service industry via phone,
e-mail and Internet meeting platforms for customer base of over 500. Configured
databases for customers’ specific business environment. Developed workflow
processes. Custom report building. On-site setup and training (made travel
arrangements). Trade show participation. Product demos.
· Developed FAQs and error message databases.
· Developed printed marketing materials for trade show distribution and
mailers.
· Learned terminology and business practices of several service industries
including elevators, HVAC, overhead doors, plumbing.
Unicircuit, Inc., Littleton, CO
Inside Sales Representative 2004
====================================================
Sales of complex printed circuit boards for Military/DOD, Automated Test
Equipment (ATE), RF Microwave, Aerospace, Communications and other related
markets. Program Management. Account Management.
· Sales of $400-500,000/month within 3 months.
· Developed two of company’s top five accounts.
· Liaison between IT and Sales departments in implementation of account
management software systems.
Executive Business Centers, Inc., Denver, CO
General Manager 2002 – 2004
====================================================
Sales of business solutions and leasing of executive suite space. Property
Management. Responsible for direction of operations, business management,
financial management, advertising, and marketing for Denver area centers. Staff
management and training. Corporate management of all technical areas including
telecommunications, data connectivity, and computer hardware and software.
· Maintained steadily increasing revenue despite declining real estate market
trends.
· Successfully negotiated several cost-effective maintenance contracts with
technical vendors.
· Headed development of website and web marketing efforts.
Lange Graphics Digital, Denver, CO
Sales/Marketing Consultant 2002
====================================================
Implemented sales and marketing strategies for commercial printer to promote
recently acquired digital press. Identified key target markets, developed
marketing plan, built leads database, designed and implemented direct mail
campaigns. Provided pricing and technical support to conventional press sales
staff. Organized and conducted “Open House” events and facility tours.
· Aggressive prospecting and marketing opened numerous recurring revenue
commercial accounts.
· Identified several new service offerings through analysis of press
capabilities.
Catch4, Inc., Lakewood, CO
Major Account Executive 2001
====================================================
Sales lead for data management solutions VAR. Outside, direct sales to C and M
levels. Worked with Marketing Manager to develop marketing collateral and
company literature. Organized and participated in trade shows. Prospected and
built leads database. Implemented direct mail campaigns. Prepared proposals and
bids. Worked closely with product manufacturer to identify and pursue new
business.
· Developed all sales tools, product demos, and sales presentations.
OnSite Access, Denver, CO
Building Communications Manager 2000
====================================================
Direct, outside sales of telecommunications and Internet connectivity services
to various corporate levels. Primary point of contact for technical support.
Prepare and present proposals. Profile prospective properties and make
recommendations for future marketing. In-house software/networking tech support
and troubleshooting. Regional marketing.
· Achieved highest level of sales for data services across all national markets,
third quarter 2000.
HQ Global Workplaces, Denver, CO
General Manager 1998 – 2000
====================================================
Sales of business solutions and leasing of executive suite space. Responsible
for operations, property management, financial management, advertising, and
marketing. Staff management and training. Performed telecommunications
programming and management, software/networking tech support, and Internet
connectivity sales and installation.
· Retrained support staff to be revenue conscious.
· Identified and promoted new products and services to augment current
offerings.
· Brought center to 100% occupancy within 6 months.
· Increased revenue 35% within 12 months matching revenue levels of centers with
30% more leasable space.
· Consistently exceeded projected sales goals on monthly and annual basis.
Dart Communications, Syracuse, NY
Business Manager 1997 – 1998
Sales Manager 1995 – 1997
====================================================
Instrumental in growth of start-up company providing networking development
solutions. Developed all company processes and procedures for sales, marketing,
production, and operations.
Sales Management: Directly responsible for revenue generation across a variety
of domestic and international markets, including Fortune 500 companies. Executed
marketing campaigns. Initiated OEM Partner Program and developed corresponding
agreements and licenses. Directed international reseller program. Recruited and
trained sales force and structured commission program. Executed product
management and pricing.
Business Management: Business and fiscal operations. Supervised accounting,
production and support staff. Coordinated sales, marketing and technical
departments. Managed distribution channels. Established strategic partnerships
through OEM Partner Program and negotiated agreements. Human Resource
management.
· Single-handedly increased sales 2000% within first 6 months. Brought sales to
$1.5M within 2 years.
· Established computerized lead dispersal system.
· Improved invoicing and collections procedures to significantly reduce A/R and
overdue accounts.
· Consistently recognized for continued success and revenue growth of company.
Received regular monetary rewards based on performance and exceeding of revenue
goals. Recipient of President’s Award.
Applied Logic Systems, Inc., Syracuse, NY
Sales/Office Manager 1988 – 1993
====================================================
Worldwide sales of Prolog compilers (artificial intelligence) and licensing.
General company management including all financial functions, operations and
production. Executed marketing efforts. Supervised and trained support and sales
staff. Coordinated correspondence.
· Executed efficient cost controls to improve company profitability.
· Consistently increased revenue 30% annually.
· Base salary significantly augmented through frequent increases and bonuses
based on performance, dependability, and loyalty.
EDUCATION & TRAINING
Syracuse University, Syracuse, NY
Major: Piano Performance, Minor: Voice, Concentration: Vocal
Coaching/Accompanying
Scholarships: Paine, Prince, Eloise B. White, Syracuse University
Activities: Student Peer Advisor, Student Music Advisory Committee (SMAC),
Campus Tour Guide
Technical Training: Alchemy System Administrator Certification, Information
Management Research
Nortel Meridian 1 Communication System (Nortel Telecom Switch), Meridian Mail
(Voicemail), and MicroCall software
Continuing Education: How To Design Eye-Catching Brochures, Newsletters, Ads,
Reports…, CareerTrack Seminar
How to Lead a Team, CareerTrack Seminar
Trade Show Planning and Presentation, presented by ShopWorks
Coaching Skills for Managers and Supervisors, Fred Pryor Seminar
Software Sales Rep Training Bootcamp, The 400 Group
Interpersonal Communication Skills, Fred Pryor Seminar
The Psychology of Selling, Brian Tracy
Selling to VITO, Anthony Parinello
TECHNICAL QUALIFICATIONS
Performed Desktop Technician functions including training, tech support and
troubleshooting, installation and configuration of software, telecom equipment,
Internet connectivity, and hardware including network/mail servers, routers,
workstations, printers, and other peripherals.
PC Software knowledge includes Windows XP Pro, 2000 Pro, NT, and 95/98,
Microsoft Word, Microsoft Excel, Microsoft Outlook and Outlook Express, Microsoft
PowerPoint, Total Service, Crystal Reports 8 and XI, Alchemy, Procomm Plus, PC
Anywhere, Winfax, ICVerify POS Software, CorelDraw, Adobe PageMaker, GoldMine,
QuickBooks Pro, PeopleSoft, RealWorld Accounting and Business Software, and
others. Also familiar with Macintosh platform. |
