Inventive, dynamic software development professional with over 20 years of
experience, specializing in Release and Configuration Management.
 * Successful producer and performer who employs past experience, contemporary
technology and team concepts to achieve key business objectives.
 * Adept at staying on-task and on-time with deliverables, despite shifting
priorities, interruptions and tight deadlines.
 * Exceptional ability to break complex problems down into simpler forms,
enabling others to understand and contribute to their resolution.
 * Solution-focused software professional, aggressively tackling projects with a
positive "can-do" attitude and a sense of urgency.
 * Highly organized self starter with the ability to see what needs to be done
and the impetus to take the initiative to do it.
 * Proficient in all Microsoft Professional office tools as well as
configuration and process management tools such as PVCS, TeamTrack, CVS,
Dimensions, Harvest, and Perforce.

PROFESSIONAL EXPERIENCE

Program/Release Manager Dish Network, Englewood, CO 11/2007 - Present

Responsible for the organization of all software releases, including websites,
call center applications, programming, and corporate intranet.
 * Organized key participants for Enterprise Releases, including executives,
developers, testers, management, technical support, and worldwide call center
personnel.
 * Created the deployment plans for each release, to include SCR deployment
sequences, dependencies, and rollback plans.
 * Analysis of all Software Change Requests to determine their eligibility for
inclusion in the releases.
 * Key member of a task force charged with reducing Severity 1 defects. Severity
1 defects were reduced from an average of 9 per release to 1 per release over the
past 5 releases.
 * Daily software release reporting to executive management.
 * Designed the processes for and installed the company's TeamTrack process
management tool.

Sr. Configuration/Release Manager Skyline Products, Colorado Springs, CO 04/2007
- 11/2007

Responsible for all builds and releases of firmware for electronic traffic
signs.
 * Track all changes, conduct all builds, and troubleshoot installation issues.
 * Design Verification Tests of all firmware.
 * Expedite the software/firmware upgrades for the releases for each custom
sign.
 * Work with production to improve processes and procedures.

Senior Consultant/Sales Engineer Change Dynamics, Parsippany, NJ 04/2006 -
01/2007
Worked out of my home office as a travelling consultant.

Responsible for demonstrations of the company's process management solution - IT
Symphony
 * Designed presentations for web-based and in-person demos.
 * Traveled to customer sites to install and/or upgrade clients to TeamTrack.
 * Tested and made enhancements to IT Symphony.

Sr. Configuration/Release Manager Intelliden, Inc., Colorado Springs, CO 07/2005
- 01/2006
Contract Position

Responsible for conducting all builds of the product applications for test and
production.
 * Performed integration of product source code into the various lines of
production.
 * Troubleshoot failed builds to determine where the failure occurred and who is
responsible for resolving the issues.
 * Administration of the Perforce version control tool.
 * Developed a new process for the development and release life cycle.
 * Developed reports that described the latest device content updates for
customers and field engineers.
 * Coordinated build and release efforts with remote locations in India, Ireland
and on the East Coast of the United States.

Sr. Change Management Specialist Oppenheimer Funds, Denver, CO 04/2004 -
07/2005

Responsible for developing new procedures and documentation for the Dimensions
and CVS builds.
 * Established the requirements for version control of source code so that the
candidate tools could be evaluated.
 * Conducted builds and implementations of source code and executables.
 * Successfully led a project to improve and document process and procedures.

Sr. Software Configuration Manager ABN AMRO, Ann Arbor,MI 07/2003 - 04/2004
Contract Position

Instrumental in leading the conversion of several projects to improved SCM
processes using All Fusion Harvest in compliance with SEI/CMM guidelines.
 * Worked closely with Project Management, leading the SCRB and building trust
between the Development, SQA, and SCM departments.
 * Created processes for managing various types of internally developed software
and for controlling vendor supplied software.
 * Conducted builds and implementations of source code and executables.
 * PVCS administrator for Version Manager and Tracker and led the conversion to
these tools for several projects.

Participant Service Representative T. Rowe Price, Colorado Springs, CO 06/2002 -
07/2003

Played a key role in enabling participants to secure and retain their retirement
assets when leaving company-sponsored plans.
 * Advised participants on investment options and strategies.
 * Trained new employees in the use of the computer system, retirement plan
parameters, research, and problem solving.
 * Processed research and trade items to ensure their proper completion,
minimizing corporate exposure to trade errors.
 * Coached peers in successful customer relationship management.
 * Authored a training guide for the trade accuracy team to assist in the
verification and improve the accuracy of financial trade requests.
 * Accepted in to the leadership program - "The Edge" - the only 1st year
employee to attain this distinction.

Senior Consultant KaiaSoft Corp., Frederick, MD 8/2000 - 05
Worked out of my home office as a travelling consultant.

Successfully presided over a wide variety of Software Configuration Management
consulting projects.
 * Charged with identifying customer needs and then ensuring project
milestones/tasks were completed on time and within budget.
 * Also trained users in resolving PVCS tool application issues.
 * Contributed expertise on SCM processes/ tools for prospective customers.

SCM Team Lead MCI WorldCom, Colorado Springs, CO 09/1999 - 03/2000

Directed the SCM function for four sites.
 * Scheduled and managed employee assignments.
 * Developed process documentation, web-based SCM request forms and PVCS Tracker
standards.
 * Administered mainframe SCM activities and represented Change Control group as
Acting Manager.
 * Developed SCM processes at various sites by managing installations and
directing PVCS Version Manager and Tracker maintenance.

Senior Consultant Merant Corp., Rockville MD 07/1994 - 08/1999

Top performer in numerous consulting engagements implementing a wide range of
projects, including SCM Engineering, Build Engineering, PVCS Administration
(including scripting for large migrations using the Command Line Interface),
Project Management, software validation/verification, Y2K renewal, process
improvement and authoring technical documentation.
 * Installed PVCS Version Manager and Tracker in various environments. Trained
users and administrators in the PVCS Professional Suite.
 * Managed an Independent verification and validation team responsible for
testing the integrity of code for Y2K renewal.
 * Captured all code and applied version control for a major Y2K initiative at
Wells Fargo. Established comprehensive procedures and greatly improved
processes.
 * As Team Lead for a major MCI project, managed version control of code
throughout various MCI sites. Developed the version control system, oversaw the
conversion of files from the mainframe to the client/server environment.
 * Designed a successful multi-language/multi-OS Software Configuration
Management and defect tracking system for a major department within MCI.
Instrumental in designing systems, processes, procedures and installing the tools
leading to SEI/CMM Level III certification.

Education

Bachelor of Science, Computer Information Systems
California State Polytechnic Institute at Pomona