SUSAN C. DARROW
Golden, CO 80401
Phone: [Send email to request phone number] 15-0494
Email: kippiyamasue@aol.com
Professional Profile
Customer Service working with co workers and managementon systems
issues
Oral Communication in expressing to others of critical matters on systems
Identify System problems and solving with a sense of urgency
Attention to detail in finding system issues and documenting
WORK EXPERIENCE:
01/2002-11/2007 Colfax West Self Storage/On-site Facility Manager, Golden, CO
Managed property by keeping grounds and units cleaned.
Marketing/Advertising of sales percentages and keeping up daily deposits,
payroll, maintaining grounds.
Daily workload included renting units, collection of late payments, entering
daily payments with use of Space Control software.
Responsible for scheduling and holding public auctions.
05/1999-01/2002 Systems Management Specialist for IBM, Boulder, CO
Monitoring Systems and Flowchart editing, creating/updating job SCHIDS and
estimating critical path due-out times.
Recovered Job Abends, added Volume/DASD space and added Checkpoint Restarts
nightly through CA7 and CA11.
Scheduled batch jobs and set checkpoints.
Moved libraries/datasets upon programmers requests.
Monitored system resources, i.e. device availability and shortage.
Experience in TSO, JCL, TPM, JES2, OS390, MVS, SDSF, SMS,TCP/IP,IMS, ISPF,
JMR, ISIM, CA7 & CA11, INFOMAN, RACF,ARTS, STROBE, OMEGAMON, and ATL SILOS..
01/1996-09/1998 Computer Operator/Report Distribution, NBC Lakewood, CO
Maintenance and distribution of reports for government agencies
Computer Operator, TSO MVS, Control-M.
Pulled scratch/offsite tapes.
Experience in Control M and Xerox 4090.
02/198508/1990 Production Control, Martin Marietta & AMS, Minerals Management
Bldg Denver Federal Center Lakewood, CO
Retrieved missing reports by submitting them for delivery.
Documented in and outgoing laser, microfiche and mail.
Created new logs for the report distribution area when AMS took over the
contract.
Experience in CA7 and CA11.
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