QUALIFICATIONS

	Computer/Windows literate – MS Office, MLS, Internet, data base
experience
	Customer Service and general office
	Independent worker,  Strong Organization, Communication and
Interpersonal Skills
	Multi-line telephone operation experience
	Extensive call center experience

EMPLOYMENT

OppenheimerFunds								      August 2001-January 2010
Englewood, CO
 Customer Service Representative-Provide customer service by answering
investment and fund inquiries in a call center atmosphere, order literature for
customers, general office.
	Process and negotiate fund exchanges, redemptions, and purchases for
investors and financial advisors
	Provide technical assistance in navigating Web site(s)
	Problem solving

Tutor Time Learning Centers					       		       January 2001 – June 2001
Aurora, CO
Group Leader/Teacher Assistant– Supervise and direct children with basic life
functions, play, work and learning

Gemisys Corporation						      		        July 1998 – January 2001
Englewood, CO
Processing Agent - Process financial investment distributions and quarterly
reports, coordinate mailings, customer service, general office.
	Calculate and create checks for investors
	Provide fund wiring instructions and ensure funds were received
	Calculate and create various reports for invested limited partnerships
	Order printed material (envelopes, letterhead, reports) to be mailed to
investors
	Ensure that mailings contain correct material, postage, and mailing
date
	Organization and maintenance of hard copy and computer files

PRIOR EMPLOYEMENT INFORMATION AVAILABLE UPON REQUEST

EDUCATION

	Bachelor of Science in Psychology 1990; Colorado State University; Fort
Collins, Colorado.
	Licensed Real Estate Law & Practice 1991; Community College of Aurora;
Aurora, Colorado.
	Series 6 License 2001; OppenheimerFunds; Englewood, Colorado.

EMPLOYMENT REFERENCES AVAILABLE UPON REQUEST